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""The Trainer's Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer's Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient."

"The Landlord's Financial Tool Kit will show readers how to truly maximize the profit on their real estate investments. Featuring dozens of ready-to-use forms, worksheets, tables, and checklists, the book helps readers:* pick properties with financial issues in mind* understand concepts such as cash flow and depreciation* set up effective bookkeeping and record-management systems* avoid common mistakes in income reporting* shelter income and reduce income taxes* comply with tax laws and regulations* take advantage of write-offs and loopholesPacked with useful, practical information on tax rules and creating cash flow, The Landlord's Financial Tool Kit simplifies everything there is to know about managing real estate and being a successful landlord."

"Making money through real estate investments isn't as simple as buying up property and hoping for the best -- you have to know what you're doing. The fact is, how you manage a property directly affects how profitable it will be. The Property Management Tool Kit goes beyond the basics, giving you all the guidance you need to successfully manage your properties, avoid pitfalls, and make a profit. You'll find out how to: add value to your property, including which improvements to make or avoid, address legal concerns, tenant issues, and administration and maintenance, handle monetary factors such as cash flow, record-keeping, and rent collection, expand your portfolio and establish financial goals, hire a team, partner with vendors, and use advertising In addition, you'll find helpful management tools: a market survey; rental criteria; and sample documents and forms, including a rental application, a lease, a guest screening card, rules and regulations, renewals, a vacancy report, a maintenance log, and much more."

"An easy-to-follow road map for building a high-profit practice."

"Workplace teams learn to function as effective units when they have the tools and techniques to be greater than the sum of their parts. Now thoroughly updated and expanded, The Team-Building Tool Kit provides practical advice to guide team coaches, leaders, and members to high-performance results."

"Leaders and aspiring leaders need to constantly work on perfecting the skills they need to excel at their jobs--often in the midst of very busy schedules. The Leader's Tool Kit provides the perfect answer, giving leaders hundreds of proven techniques presented in a way that allows them to quickly and easily absorb sophisticated information on a wealth of leadership topics. It is an indispensable guidebook for anyone seeking to master the skills critical to leadership success and features practical advice on topics such as: Strategic Leadership (alliances, change, influencing the future and sustainability) Leading Your People (coaching, training, mentoring and retention) Performance Leadership (accountability, innovation and measurement) Life and Career Management (career development, learning and values) Leadership Fundamentals (decision making, ethics and problem solving)"

"Are you still relying on just a few basic strategies to use on your sales calls, leaving it up to chance whether they'll work or not? Every sales call requires a different tactic; it stands to reason that if you don't have the right tool for the right situation, you're not going to be able to get the job done. Would you hire a plumber who only came armed with a hammer?"