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"Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges they'll face: people problems. "The Management Training Tool Kit" includes all the tools you need to prepare your managers for anything. It supplies real-life case studies and analysis exercises for troubleshooting problems such as plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. This innovative training guide features: 35 succinct yet nuanced case studies that examine common challenges; probing discussion questions that help pinpoint core issues; practical solutions that can be put to use resolving problems; role-playing exercises that bring the case studies alive; and guidelines that help trainers lead with skill and accuracy. New managers will make mistakes. But "The Management Training Tool Kit" will help them overcome obstacles with skill and confidence."

"Setiap pagi, A bangun dalam tubuh yang berbeda. Tidak pernah ada peringatan tentang siapa itu, Tapi A terbiasa dengan itu. Siapa pun bisa terlalu terikat. Hindari diperhatikan. Jangan ikut campur. Dan itu baik-baik saja - sampai A bangun dalam tubuh Justin dan bertemu pacar Justin, Rhiannon. Sejak saat itu, aturan yang digunakan A tidak lagi berlaku. Karena A akhirnya menemukan seseorang yang dia inginkan."

"This Infoline is designed with the occasional trainer in mind. You will learn the basic principles of adult learning, how to write clear objectives, as well as a variety of instructional methods that are at your disposal."

"Classical rhetoric is the most powerful system of persuasion, perfected by the likes of Aristotle, Plato, and Socrates. While the discipline may not sound sexy, its timeless principles really work. Pure persuasion at its best, rhetoric has been long forgotten -- ignored in favor of manipulative tricks masquerading as influence. Getting Your Way Every Day will change that."