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"With changes in the economy, the job market, technology, and the law, human resources professionals and department managers alike are facing new challenges. Luckily, the second edition of "The HR Answer Book" covers these developments and addresses more than 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and downsizing, compensation and benefits to training and employee relations. The new edition contains revised and expanded sections on FMLA, health insurance changes, and compensation laws, as well as information on salary reductions and using social networking to recruit employees. It is also packed with ready-to-use tools and checklists including: 10 Questions to Ask Before Scheduling an Interview; Job Applicant Flow logs; Performance Goals forms; and, Exit Interview Questionnaire. "The HR Answer Book" is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations."

""The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues, enabling managers and human resources professionals to: * Save time, money, and trouble * Increase employee productivity, satisfaction, and retention * Attract and hire the best candidates while avoiding the inferior ones* * Handle tough issues like sexual harassment, Internet and e-mail usage, performance problems, and more -- fairly, sensitively, and legally. The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations. An appendix of tools, templates, and lists of additional resources completes this excellent and valuable guide.""

"The author, an HR specialist herself, has created the first and only "course" in writing tailored to the special needs of HR professionals. Section One helps the reader build a foundation of general skills. Section Two invites the reader to examine more than 100 samples of specific HR documents."

"There is a glut of human resources books aimed at large companies. But "Managing Human Resources in Small and Mid-Sized Companies" remains the only book to address the unique challenges confronting organizations in the 100 to 1,500 employee range. And it is now completely updated to reflect current legal requirements, compensation trends, advances in information management, and much more."

"This book is the latest of Dave Ulrichʹs treatises on gaining sustainable competitive advantage through the transformation of human resource management. Over the years, Ulrichʹs books on HR transformation would fill an average bookshelf -- 15 in all. As a result of the many books on the subject, the latest book, HR Transformation, could easily be regarded as one of the many -- a repetition of the story of how an organization can be improved through professional HR. Yet, this is not the case; this latest book is clearly built on two of the best previous books, Human Resource Champions (1997) and The HR Value Proposition (2005), and now deserves to be on the top of the stack. By most any standard it is a "must read." Most of Ulrichʹs books have been written with co-authors and published by Harvard Business School Press. This latest, published by McGraw Hill, is with Wayne Brockbank, also co-author of The HR Value Proposition, along with first-time book co-authors, Justin Allen, Jon Younger, and Mark Nyman. Dave Ulrich is a professor at the University of Michiganʹs Ross School of Business. All of the authors have a great deal of experience as teachers of managers and professionals, along with expertise as human resource consultants for organizations. The goal of the present book is to share these experiences with a broad professional audience. -- Description from http://business.troy.edu/jhre/Articles/PDF/3-3/32.pdf (Oct. 25, 2011)."

"Contents : Section 1: The Life of the Internal Consultant - Chapter 1: Living as an Internal Consultant - Chapter 2: Identifying and Creating Your Role - Chapter 3: Building Your Practice - Chapter 4: Overcoming Challenges and Roadblocks Section 2: The Consulting Process - Chapter 5: Contact - Chapter 6: Agreement - Chapter 7: Information and Assessment - Chapter 8: Feedback - Chapter 9: Alignment and Change Targets and Transition Strategies - Chapter 10: Implementation - Chapter 11: Evaluation and Learning Section 3: Interpersonal Skills for the Intermal Consultant - Chapter 12: Communication and Influence Skills - Chapter 13: Problem-Solving and Negotiation Skills - Chapter 14: Facilitation and Coaching Skills Section 4: Messages for Success - Chapter 15: Trends - Chapter 16: Consulting Mastery Appendix 1: A Readiness Checklist Appendix 2: Sample Agreement Memoranda and Agreement Form Appendix 3: Organization Development Contract Appendix 4: The Courtesy Feedback Meeting and Group Feedback Meeting Appendix 5: A Portrait of ABC Incorporated Appendix 6: Survey-Feedback Flowchart Appendix 7: Survey-Feedback Meeting Agendas Appendix 8: Human Resources Transition Team Charter Appendix 9: A Vision Process Appendix 10: Cross-Functional Team Goal/Role Clarification Process Appendix 11: Conflict Management Model For Teams Appendix 12: Role-Clarification Meeting Appendix 13: New Manager Assimilation Process Appendix 14: Grounding and Centering References About the Authors Index "

"Research in Personnel and Human Resources Management is designed to promote theory and research on important substantive and methodological topics in the field of human resources management."