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"Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How libraries make tough choices in difficult times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions. The book begins by asking the fundamental questions of why, what, and how, moving on to look at how to manage expectations and report to both administration and faculty. The book then considers the four ?D?s of Do, Delegate, Delay and Drop, before covering project management, and how to understand the mission and objectives of your organisation. The book then focuses on: service quality improvement analyses, identifying underlying issues, reviewing resources; identifying best practice, managing feedback and expectations, and looking at decision making skills and implications."

"This volume of Advances in Library Administration and Organization takes as its underpinning theme the whole subject of innovation in Library and Information Services. It considers the various types of innovation through case studies and exemplars both from within the LIS sector and other cognate industries and environments. It will look at both the last and the next thirty years by charting major technology developments and the ways in which they have not only been adopted and adapted by library services but also how the resulting improvements and enhancements have impacted upon key user communities. But more importantly, the volume projects these developments forward and in addition forecasts and analyses likely future inventions and innovations and how LIS leaders and managers should not only respond but actually help to create and shape our future world."

"The library and information profession builds skills and expertise that cover a wide spectrum. These skills are often desirable in other fields and industries. Likewise, the skills we build before entering the library and information professions can help us as professionals. Skills to Make a Librarian looks at both sides of this equation through a collection of essays by current and former librarians and information professionals who make use of this wide range of cross disciplinary skills."

"The emerging generation of research and academic library users expect the delivery of user-centered information services. ‘Apomediation’ refers to the supporting role librarians can give users by stepping in when users need help. Library 3.0 explores the ongoing debates on the “point oh” phenomenon and its impact on service delivery in libraries. This title analyses Library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators. Library 3.0 is divided into four chapters. The first chapter introduces and places the topic in context. The second chapter considers “point oh” libraries. The third chapter covers library 3.0 librarianship, while the final chapter explores ways libraries can move towards ‘3.0'."