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"A practical, how-to overview of the training function that offers new trainers with critical training skills. It intends to bring new trainers quickly up-to-speed, engage SMEs in the learning process, and enhance seasoned trainers' skills with various techniques for delivering powerful training. "

"A practical, how-to overview of the training function that offers new trainers with critical training skills. It intends to bring new trainers quickly up-to-speed, engage SMEs in the learning process, and enhance seasoned trainers' skills with various techniques for delivering powerful training. "

"Contents :- Preface - Chapter 1: Introduction—How to use this book effectively - Chapter 2: An introduction to performance management - Chapter 3: Assessing your performance management culture and competencies - Chapter 4: Turning people on to learning - Chapter 5: Evaluating your training program results - Chapter 6: One-day workshop on establishing a coaching relationship for great performance - Chapter 7: One-day workshop on performance goal setting - Chapter 8: One-day workshop on diagnosing employee performance problems and developing improvement plans - Chapter 9: One-day workshop on conducting performance coaching and annual performance analysis and planning conversations - Chapter 10: Half-day workshop on the employee’s role within the partnership for performance and performance coaching conversations - Appendix A: Using the accompanying CD materials - Appendix B: Handouts - Appendix C: Training instruments - Appendix D: Training tools - Appendix E: Learning activities - For Further Reading - About the authors - Index "

"The 2005 edition of the ASTD Training and Performance Sourcebook draws on the knowledge and expertise of 42 top-flight trainers and consultants to present a comprehensive toolkit of the best training activities, group learning exercises, assessment instruments, handouts, and other essential guides for todays busy training and performance professional. The tools presented here cover a wide range of topics from e-learning, communication skills, diversity, and management development."

"The 2006 edition of the ASTD Training and Performance Sourcebook, edited by training guru Dr. Mel Silberman, draws on the knowledge and expertise of today’s best trainers and consultants. In this one comprehensive book, you will find the tools you need in such important areas as e-learning, communication skills, diversity and cross-cultural awareness, performance improvement, and management development. Tools in the Sourcebook are organized into four categories:• training activities and group learning exercises • assessment instruments • helpful handouts • practical guides to understanding and implementing important training and performance trends"

"This practical handbook covers best practices of learning evaluation and includes information about using technology and evaluating e-learning. Broad subject areas are evaluation planning, data collection, data analysis, and reporting, how to use data, and several case studies."

"Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become commonpractice, there?s a critical need to develop core competencies unique to the virtual world?from conducting chats to multitasking. What does it take to be successful at the virtual reference desk? Washington State has committed to training its librarians to provide answers "anytime, anywhere." Now this proven, learner-centered approach is available to libraries large and small, as they confront issues relating to offering virtual reference or improving existing services."