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Elvira Savitri
"Permasalahan yang umumnya dihadapi oleh generasi Y dan Z adalah kurangnya pengetahuan mengenai peluang dan ancaman dalam penggunaan internet Masalah ini dapat diatasi dengan terbentuknya komunitas online Sekolah Demokrasi Digital adalah komunitas online yang membekali pemuda usia 17 21 tahun agar dapat menggunakan internet dengan bijak Setelah lulus dari Sekolah Demokrasi Digital Netstudent diharapkan memiliki beberapa pengetahuan dasar seperti internet dalam perspektif HAM internet untuk demokrasi prinsip prinsip dalam tata kelola internet kebebasan ekspresi online potensi media baru privasi dan keamanan di Internet serta Hybrid Movement Freedom Technologist Penggunaan media online dalam pembentukan komunitas online Sekolah Demokrasi Digital meliputi penyebaran publikasi penyelenggaran seleksi masuk Netstudent peserta didik perancangan metode belajar dan bentuk kelas serta perancangan metode penyimpanan materi belajar.

One of the problems faced by the generations Y and Z is how they are under informed with the opportunities and threats that comes with the internet This however can be overcome by establishing an online community Sekolah Demokrasi Digital is an online community that literate youth ranging from age 17 21 with digital literacy After graduating from Sekolah Demokrasi Digital NetStudents are expected to grasp basic understanding on the online context of human rights internet for democracy the principles of governance of the internet freedom of speech online potentials of new media online privacy and security along with The Hybrid Movement This community uses online media to publicize their activities hold a selection for their Netstudent and developing a syllabus and the repository of learning materials.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
MK-Pdf
UI - Makalah dan Kertas Kerja  Universitas Indonesia Library
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Meissara Jovie Rosiana
"Konvergensi media menjadi salah satu strategi media bertahan dalam persaingan industri yang cukup kuat di era digital seperti saat ini. Kompas yang telah hadir lebih dari setengah abad sebagai media yang dipercaya masyarakat sebagai salah satu sumber berita yang kredibel pun ikut beradaptasi dengan mempraktikkan konvergensi media, sehingga lahir entitas baru salah satunya online. Sebagai entitas baru, Kompas.com melakukan rebranding untuk mempertegas positioning-nya.
Tesis ini menguraikan bagaimana strategi dalam proses rebranding Kompas.com. Penelitian ini dilakukan agar media baru yang semakin kompetitif dapat mempelajari strategi untuk penguatan branding dari salah satu media terbesar di Indonesia. Penelitian ini menggunakan pendekatan kualitatif.
Hasil penelitian ini menunjukkan strategi yang digunakan adalah Umbrella Branding Strategy yang menggunakan merek tunggal sebagai payung yakni, Kompas. Kemudian hasil dari strategi rebranding ini berimplikasi pada model bisnis Kompas.com untuk pertumbuhan pasar yang positif.

Media convergence became one of the media strategies to survive in digital era as it is today. Kompas has been present for more than half a century as a printed media which has trusted by the public as one of the credible news sources also participate in adapting to practice media convergence, so that the birth of new entities one of them online. As a new entity, Kompas.com rebranding to reinforce its positioning.
This thesis describes how the strategy in the process of rebranding Kompas.com. This research is conducted in order for an increasingly competitive new media to learn strategies for strengthening branding from one of the largest media in Indonesia. This research uses qualitative approach.
The results of this study shows that the strategy used is Umbrella Branding Strategy that uses a single brand as an umbrella namely, Kompas. Then the results of this rebranding strategy have implications on the market growth.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
T48392
UI - Tesis Membership  Universitas Indonesia Library
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Dyah Mira Tamala
"Perkembangan teknologi informasi dan komunikasi telah membawa internet. Saat ini internet sudah sangat dekat dan sudah menjadi bagian dari kehidupan manusia. Dengan adanya internet tentunya memunculkan berbagai fenomena di dunia maya, salah satunya munculnya komunitas online yang terbentuk akibat interaksi di dunia maya. Interaksi yang terjadi di dunia maya ini berkaitan dengan pencarian dan pertukaran informasi, seperti yang dibahas dalam tulisan ini adalah pencarian dan pertukaran informasi mengenai review online produk kecantikan. Makalah ini berfokus pada proses membangun kepercayaan di antara anggota komunitas online berdasarkan ulasan online. Membangun kepercayaan ini dapat dilihat melalui pembentukan pengetahuan anggota dan penilaian reputasi dari informasi yang tersedia.

The development of information and communication technology has brought the internet. Currently the internet is very close and has become a part of human life. With the internet, of course, there are various phenomena in cyberspace, one of which is the emergence of online communities formed by interactions in cyberspace. The interactions that occur in this virtual world are related to the search and exchange of information, as discussed in this paper is the search and exchange of information regarding online reviews of beauty products. This paper focuses on the process of building trust among online community members based on online reviews. Building this trust can be seen through the formation of member knowledge and reputation assessment from available information."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2020
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Karman
"Indonesia sebagai negara demokrasi harus melaksanakan sistem dan nilai-nilai demokrasi. Implementasi demokrasi ini mendapat tantangan sebagian umat Islam (kelompok fundamentalis). Studi literatur menunjukkan bahwa hubungan demokrasi dan Islam lebih banyak disorot dari sisi politik dan pada tataran prosedural (pemilihan umum). Peneliti terjebak cara berfikir oposisi biner: Islam moderat versus fundamentalisme. Artikel ini membahas konstruksi wacana nilai-nilai demokrasi oleh kelompok Islam fundamentalis di media online. Kelompok Islam fundamentalis yang dimaksud adalah JAT, MMI, dan HTI. Aspek yang dikaji adalah konstruksi kelompok Islam fundamentalis terhadap pemilihan umum, HAM, kebebasan beragama, kelompok minoritas, kebebasan berekspresi. Penelitian ini menggunakan perspektif Teori Konstruksi Realitas Sosial dan model analisis wacana Theo Van Leeuwen.
Hasil penelitian ini menunjukkan bahwa penolakan mereka terhadap demokrasi sebatas pemilihan umum. Mereka menerima nilai-nilai demokrasi berupa HAM, kelompok minoritas, dan kebebasan berekspresi. Mereka cenderung menolak kebebasan beragama. Penerimaan mereka terhadap nilai-nilai demokrasi tersebut harus dipahami dalam konteks bisa didamaikan dengan nilai-nilai Islam. Kelompok Islam fundamentalis melakukan adaptasi, reinterpretasi, kontekstualisasi nilai-nilai demokrasi sesuai dengan aspirasi Islam. Media online adalah sarana efektif untuk mendiseminasikan gagasan mereka. Kajian selanjutnya dianjurkan untuk memperdalam fenomena fundamentalisme ini pada aspek pemaknaan, pengalaman, atau dialektika mereka sebagai agen/struktur.

Indonesia -as a democratic country- implement system and democratic values. In the democracy implementation, Indonesia get a challange from Islam-based fundamentalism movement. Literature study shows that relation democracy and Islam focus more on political facet and procedural democracy (general election). Researchers get tied by binnary-opposition way of thinking: moderat Islam versus fundamentalism. This article deals with Islam-based fundamentalist-group’s construction on democratic-value discourse in online media. Those groups are JAT, MMI, dan HTI. We focus on Islam-based fundamentalist group’s construction on general election, human rights, freedom of faith, minority group, freedom of expression. This research harnesses social construction perspective theory and discourse analysis model of Theo Van Leeuwen.
The result shows that their repudiation against democracy only in general election meaning. They accept democratic values : human rights, minority group, freedom of expression but they tend to disagree to freedom of faith. Hence, their democratic-value acquiescence can be only undertood in the context of Islamic value. Islam-based fundamentalist-groups make adaptation, reinterpretation, contextualization of the democratic values in compliance with Islam aspiration. Online Media (internet) is an effective vehicle to spread out fundamentalist’s thought. further researces should investigate this fundamentalism phenomenon from the aspect of their reception, experience, or dialectic as agent/structure.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
T44407
UI - Tesis Membership  Universitas Indonesia Library
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Muhammad Kal-El Dirgantara
"VTuber has become a part of virtual entertainment worldwide since the trend arose in 2020. By looking at the development of VTuber to date, this study seeks to discover the process of how Indonesian female VTubers construct their identity through various elements and the motives that they consider behind female VTubers choosing specific avatars and visual styles or characterizations to represent themselves. To answer such questions, various theories are used, such as semiotics, and avatar culture to be able to interpret the results of the elements that represent their identity. The study finds there are some influences of a certain culture and colors that represent their personality. Furthermore, their authenticity also gains engagement with the audience, which also supports their identity as a VTuber. However, there are some flaws and limitations in some circumstances whenever they consider themselves an independent VTuber or VTuber under an agency. This paper will also briefly compare three Indonesian VTubers in terms of character and personality that represents their virtual identity."
Depok: Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia, 2023
MK-pdf
UI - Makalah dan Kertas Kerja  Universitas Indonesia Library
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Lanny
"Internet merupakan media baru yang banyak digunakan oleh berbagai kalangan, baik umum, maupun perusahaan, salah satunya yaitu forum online. Penelitian ini mencoba untuk melihat forum online sebagai bagian dari perkembangan teknologi dikaitkan dengan sebuah fungsi komunikasi terutama komunikasi antara pihak perusahaan dengan publiknya guna mencapai citra positif mengenai perusahaan. Dengan latar belakang tersebut, penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh antara kualitas media online terhadap citra perusahaan di benak anggota forum online TPI.
Penelitian ini dilakukan dengan menggunakan pendekatan kuantitatif, yang bersifat eksplanatif. Populasinya adalah semua anggota forum online TPI. Sampel didapatkan dengan teknik penarikan sampel non-probabilita. Teknik penarikan sampel seperti ini dengan bahasa lain dapat juga dikategorikan sebagai teknik penarikan sampel recruited sample (sampel yang dipilih) dengan jumlah sampel 71 responden. Metode pengumpulan data menggunakan kuesioner yang dikirimkan melalui email kepada 250 responden melalui email. Teknik analisa data menggunakan regresi linear sederhana dan berganda untuk melihat pengaruh antar variabel, yaitu antara variabel kualitas media online dan citra perusahaan.
Hasil penelitian mengungkapkan bahwa hubungan regresi berganda antara kualitas media online dan citra perusahaan positif dan searah. Namun, dari 8 dimensi variabel independen, dimensi feature merupakan faktor yang paling kuat mempengaruhi pembentukan citra perusahaan. Jadi, dapat disimpulkan bahwa komponen-komponen efektivitas website seperti feature memiliki peranan yang cukup penting dalam membentuk kualitas media online.

Internet is a new media which are used by many, both public and companies, for example, online forum. This study attempts to see the online forum as part of the development of the technology associated with a function of communication, especially communication between the parties with a public company in order to achieve a positive image of the company. With this background, the research aims to find out whether there is influence between the quality of the online media company with the companies image in members online forums TPI mind.
Research was conducted using a quantitative approach, which is eksplanatif goals. The population are online forum TPI member. Sampling techniques are non-sampling probabilita. This Sampling techniques with other languages can also be categorized as a sampling technique recruited sample (a selected sample) with sample number of 71 respondents. Method of collecting data using questionnaires sent by email to the 250 respondents via email. Technical analysis of data using simple and double linear regression to see the influence between variables, namely the variable quality of the online media company and its image.
Research results reveal that the relationship between the quality of double regression between online media company a positive image and direction. However, the 8-dimensional independent variables, dimensions feature is the most powerful factors influence the formation of the company's image. Can be concluded that website component effectivity such as feature have quite important roles in shaping quality of online media.
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2009
S-Pdf
UI - Skripsi Open  Universitas Indonesia Library
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Riyan Kurniawan
"Perkembangan jaringan internet global mendorong adanya pergeseran interaksi manusia dari yang hanya bertatap muka, kini berkembang menjadi tanpa harus bertatap muka (berbasis internet). Medium interaksi baru ini memicu pertumbuhan kolektif berbasis internet yang sering disebut dengan komunitas online. Dalam komunitas online, anggota komunitas yang ada tidak bersatu karena kesamaan teritorial atau regional, tetapi relasional berdasarkan kepentingan bersama. Makalah ini merupakan bentuk refleksi penulis selama magang dan mengasuh komunitas online bernama Lemonilo Club periode Juni – Desember 2021.Tulisan ini berfokus pada bagaimana proses pembinaan (nurturing) yang melibatkan penulis dapat menciptakan dan memperkuat sense of communities di dalam komunitas Lemonilo Club. Melalui beberapa media dan kegiatan rutin, penulis mengidentifikasi sekaligus mengaktivasi empat elemen yang terekam dalam proses komunitas tersebut antara lain membership, influence, integration and fulfilment of need, dan shared emotional together. Upaya untuk memperkuat sense of community ini sekaligus menjadi upaya yang memperkuat eksistensi komunitas online tersebut.

The development of the global internet network has encouraged a shift in human interaction from face-to-face interaction to not face-to-face interacrion (internet based). This new medium of interaction triggers the growth of internet-based collectives which generally referred to as online communities. In online communities, existing community members are not united because of territorial or regional similarities, but with relational based on shared-interests. This paper is a form of reflection of the author during his internship while nurturing an online community called Lemonilo Club, period June – December 2021. This paper focuses on how the nurturing process involving the author can create and strengthen a sense of communities within the Lemonilo Club Community. Through several media and routine activities, the authors identify and activate four elements recorded in the community process, including membership, influence, integration and fulfillment of need, and shared emotional together. This effort to strengthen the sense of community is also an effort to strengthen the existence of the online community."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2022
TA-pdf
UI - Tugas Akhir  Universitas Indonesia Library
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Hamonangan, Yuliantino Fernando
"[Tesis ini membahas kebijakan newsroom media berkonvergensi. Bagaimana sejumlah
media massa yang sudah berkonvergensi menyatu dalam sebuah newsroom baru
terpadu. Penelitian dilakukan dengan metode penelitian kualitatif dengan cara
wawancara mendalam dan observasi untuk mengambil data. Informan adalah pekerja
jurnalistik dalam newsroom terpadu Beritasatu.com yang terdiri atas satu pemimpin
redaksi, tiga redaktur pelaksana, dan dua redaktur dari masing-masing media.
Penelitian ini mencapai kesimpulan bahwa media massa saat ini mulai beradaptasi
dengan media baru dan melakukan konvergensi. Konvergensi memaksa terciptanya
newsroom terpadu, konten disalurkan ke berbagai platform. Beritasatu.com
menerapkan kebijakan newsroom terintegrasi penuh. Tetapi kebijakan itu tidak
berjalan, hanya menjadi terintegrasi semu, karena masing-masing media yang
bergabung di integrasi masih menerapkan pola lama;This thesis discusses the policies of the converging media newsroom. It is about how
the converged mass media work together in a new integrated newsroom. The research
was conducted using qualitative research with in-depth interviews and observation to
retrieve the data. The informants here are journalists in the integrated newsroom
Beritasatu.com, consisting of one chief editor, three managing editors, and two
editors of the respective medias. The study concluded that currently, the mass medias
are starting to adapt to the new media and create a media convergence. This causes
the creation of an integrated newsroom, where the content is distributed to various
platforms. Beritasatu.com implements a fully integrated newsroom policy. Yet, the
policy can not be operated smoothly, because each medias in the integration still
apply their old patterns;This thesis discusses the policies of the converging media newsroom. It is about how
the converged mass media work together in a new integrated newsroom. The research
was conducted using qualitative research with in-depth interviews and observation to
retrieve the data. The informants here are journalists in the integrated newsroom
Beritasatu.com, consisting of one chief editor, three managing editors, and two
editors of the respective medias. The study concluded that currently, the mass medias
are starting to adapt to the new media and create a media convergence. This causes
the creation of an integrated newsroom, where the content is distributed to various
platforms. Beritasatu.com implements a fully integrated newsroom policy. Yet, the
policy can not be operated smoothly, because each medias in the integration still
apply their old patterns, This thesis discusses the policies of the converging media newsroom. It is about how
the converged mass media work together in a new integrated newsroom. The research
was conducted using qualitative research with in-depth interviews and observation to
retrieve the data. The informants here are journalists in the integrated newsroom
Beritasatu.com, consisting of one chief editor, three managing editors, and two
editors of the respective medias. The study concluded that currently, the mass medias
are starting to adapt to the new media and create a media convergence. This causes
the creation of an integrated newsroom, where the content is distributed to various
platforms. Beritasatu.com implements a fully integrated newsroom policy. Yet, the
policy can not be operated smoothly, because each medias in the integration still
apply their old patterns]"
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
T43711
UI - Tesis Membership  Universitas Indonesia Library
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Akbar Wahbi
"ABSTRAK
Perkembangan teknologi informasi saat ini membuat banyak perusahaan media cetak beralih ke media online. Untuk membuat media online bukanlah sesuatu yang sulit. Namun mempertahankan eksistensi agar tetap survive dalam industri media merupakan persoalan bisnis media online saat ini. Untuk itu, agar dapat bersaing Edunews.id harus memiliki strategi untuk memperoleh keunggulan bersaing dalam perspektif resource based view (RBV). Penelitian ini bertujuan untuk menganalisis sumber daya dan kapabilitas yang menjadi keunggulan bersaing. Penelitian ini merupakan penelitian kualitatif, data diperoleh dari data primer berupa observasi dan wawancara dan data sekunder. Dengan menggunakan analisis Valuable, rare, immitable and organization (VRIO) diperoleh hasil penelitian bahwa perusahaan memiliki dua sumber daya dan dua kapabiltas yang dapat dijadikan sebagai keunggulan bersaing.

ABSTRACT
The development of information technology currently makes many print media companies turn to online media. To create online media is not difficult. But maintaining the existence to survive in the media industry is an issue of online media business currently. Therefore, to compete Edunews.id must have a strategy to gain competitive advantage in resource based view (RBV) perspective. This study aims to analyze the resources and capabilities that become competitive advantage. This research is a qualitative research, data obtained from primary data in the form of observation and interview and secondary data. By using Valuable, rare, immitable and organization (VRIO) analysis, it is found that the company has two resources and two capabilties that can be used as competitive advantage."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2018
T50464
UI - Tesis Membership  Universitas Indonesia Library
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Andissa Zalma Sabilla
"Analisis Situasi
BlackBerry di Indonesia adalah salah satu perusahaan pionir smartphone di Indonesia. BlackBerry Indonesia telah meraih penghargaan Indonesia Customer Satisfaction Award 2012 lalu, dan penghargaan merek “Top of Mind” di segmen anak muda pada ajang HAI Youth Brand Awards.
Namun, munculnya kompetitor-kompetitor yang kuat dalam bidang smartphone (Samsung dan Apple), BlackBerry tidak lagi menjadi market leader dalam bidang smartphone di Indonesia.
Terlalu sibuk membuat inovasi untuk mengalahkan kompetitor, BlackBerry melupakan dua aspek yaitu customer dan media. Berbagai kelalaian dalam efektivitas media sosialnya dan menjaga hubungan baik dengan komunitasnya dan media menjadi hal yang tak terelakkan lagi.
BlackBerry Indonesia memerlukan langkah customer dan media relations untuk memperbaiki citra perusahaan. Langkah ini dilakukan melalui pengadaan gathering komunitas BlackBerry Indonesia, BlackBerry Open for Discussion dan BlackBerry VIP Media Visit & Access.
Tujuan
Program Gathering, Open Discussion dan Media Visit ini diharapkan dapat membina kembali hubungan baik dengan idan media dengan keterbukaan dan kekeluargaan, sehingga citra BlackBerry Indonesia dapat ditingkatkan kembali.
Sasaran
Sasaran Program Komunikasi:
Dalam 1 tahun, dapat membangun citra positif perusahaan BlackBerry Indonesia sebagai perusahaan yang siap kuat bersaing dan terus berinovasi seiring perkembangan zaman, dengan memperoleh pemberitaan positif 60% di media massa.
Memberikan informasi mengenai produk, komunitas BlackBerry serta memaksimalkan aplikasi BlackBerry kepada masyarakat Indonesia melalui social media BlackBerry (Twitter, Blog, Website dan Facebook).
Meningkatkan followers di akun social media BlackBerry (Blog, Facebook, Twitter) sebesar 10% dalam kurun waktu 6 bulan.
Sasaran Bisnis Perusahaan:
Peningkatan jumlah penjualan keseluruhan produk smartphone BlackBerry sesuai target yang ditetapkan dalam kurun waktu 1 tahun.
Strategi
Membangun hubungan baik yang bersifat sustainability dengan komunitas dan masyarakat Indonesia dengan program customer relations, serta media dengan media relations.
Memberikan edukasi untuk menambah pengetahuan masyarakat Indonesia mengenai BlackBerry Indonesia.
Melakukan public engagement pada media dan masyarakat melalu materi publikasi di berbagai media.
Khalayak Sasaran
Program All
BlackBerry Community Gathering:
Komunitas BlackBerry Indonesia di 6 kota besar di seluruh Indonesia , yaitu: Jakarta, Medan, Bali, Yogyakarta, Surabaya, dan Makassar.
Disesuaikan dengan target pasar BlackBerry Indonesia, anggota komunitas BlackBerry Indonesia yang berusia 15-45 tahun.
Program BlackBerry Awakening Open for Discussion:
Masyarakat Indonesia secara umum.
Disesuaikan dengan target pasar BlackBerry Indonesia, masyarakat Indonesia yang berusia produktif yaitu 15-45 tahun, dan disesuaikan dengan target pasar baru BlackBerry Indonesia yaitu calon pelanggan smartphone yaitu kalangan remaja.
Program BlackBerry VIP Visit & Access:
Media massa dan online secara umum.
Media massa dan online yang fokus pada perkembangan informasi, ekonomi, dan teknologi (contoh: Investor Daily, Majalah Selular, dan lainnya).
Pesan Kunci
"One Brand, One Family , One Promise"
BlackBerry tidak hanya menawarkan brand dan produk yang berkualitas, tapi juga perusahaan yang menjunjung tinggi keterbukaan dan kekeluargaan.
BlackBerry ikut serta dalam pengembangan teknologi dan informasi di Indonesia, khususnya dalam bidang smartphone dan enterprise.
Program
Program All BlackBerry Community Gathering
Program BlackBerry Awakening Open for Discussion
Program BlackBerry VIP Media Visit & Access.
Jadwal
Maret – Oktober 2014
Anggaran
Total keseluruhan anggaran yang dibutuhkan untuk penyelenggaraan rangkaian kegiatan program customer dan media relations BlackBerry Indonesia adalah Rp270.460.000,00
Evaluasi
Metode Evaluasi yang digunakan antara lain:
Input: evaluasi terhadap segala proses yang berlangsung dalam pelaksanaan kegiatan
Output: Evaluasi terhadap sesuatu yang nyata sebagai result (hasil) dari program
Outcome: Pengukuran impact (efek) dan evaluasi hasil pelaksanaan kegiatan

Situation Analysis
1. BlackBerry is one of smartphone company in Indonesia. BlackBerry Indonesia was already reach an “Indonesian Customer Satisfaction 2012” award and also an award for “Top of Mind” brand for youth segmentation in HAI Youth Brand Awards.
2. But, all strong competitors in smartphone such as Samsung and Apple suddenly came up, and then BlackBerry no longer be the market leader for smartphone in Indonesia.
Too busy making innovations for defeat the competitors, BlackBerry Indonesia forget two important aspects for a company: customers and media. Many mistakes have been made, such as lack of social media two way communication and maintaining relationships with it’s own community, media, and also customers.
BlackBerry Indonesia needs customer and media relations step to fix the company image. These steps will be done with BlackBerry community gathering, BlackBerry Open for Discussion and BlackBerry VIP Media Visit and Access.
Goals
These Gathering, Open Discussion, and Media Visit are an open minded steps, hopefully to achieve a long good relationship with customers and media.
Objectives
Communications Program Objectives:
In a year, BlackBerry Indonesia will build a good company image as a strong competitive company and always innovating to improve along with world development by getting 60% positive news and articles in mass media.
Giving information about the products, the community, and all BlackBerry software application to Indonesia with BlackBerry social media in touch (Twitter, Blog, Facebook) and Website.
Increasing followers and friends in BlackBerry’s social media accounts (Blog, Facebook, Twitter) in about 10% from before in 6 months after the program.
Company’s Business Objectives:
Increased number of sales in overall BlackBerry products in 4 quartal after the program.
Strategy
Build a good sustainability relationship with community and Indonesian people with customer relations and media with media relations program.
Giving education to improve people’s information about BlackBerry Indonesia.
Do public engagement to media and people through publication in media.
Target Audience
All BlackBerry Community Gathering:
BlackBerry Indonesia community in 6 big countries in Indonesia: Jakarta, Medan, Bali, Yogyakarta, Surabaya, and Makassar.
The market target for BlackBerry Indonesia, a BlackBerry Indonesia community member around 15-45 years old.
BlackBerry Awakening Open for Discussion:
Indonesian people
The market target for BlackBerry Indonesia, Indonesian people around 15-45 years old and a new BlackBerry Indonesia market target: teenager.
BlackBerry VIP Visit & Access:
Online and mass media in a general
Online and mass media that focus information, technology and economy development. Such as: Investor Daily, Cellular Magazine, etc.
Key Messages
"One Brand, One Family , One Promise"
BlackBerry not only offer a brand and a product, but also an open minded company.
BlackBerry is also help information and technology development in Indonesia, especially in smartphone and enterprise.
Program
All BlackBerry Community Gathering Program.
BlackBerry Awakening Open for Discussion Program.
BlackBerry VIP Media Visit & Access Program.
Timeline
March - October 2014
Budget
Budgeting total that needs for all BlackBerry Indonesia’s customer relations program and media relations is Rp270.460.000,00
Evaluation
Evaluation Methods that will used in this program is:
Input: An evaluation towards all process that take place in the implementation of activities.
Output: An evaluation towards tangible things as a result of activities/program.
Outcome: Impact measurement and evaluation of the activities implementation.
"
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
S53727
UI - Skripsi Membership  Universitas Indonesia Library
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