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Destiara Putri
"[Kegiatan berbelanja online yang semakin marak membuat pelaku usaha e-commerce semakin bertambah. Dari sekian banyak e-commerce yang ada di Indonesia, e-commerce dalam bentuk online group buying masih berkembang di Indonesia. Salah satu e-commerce dalam bentuk online group buying yang memiliki market share terbesar adalah Groupon. Penelitian ini membahas mengenai faktor-faktor yang membentuk repeat purchase intention pada Groupon. Model penelitian ini merupakan gabungan dari penelitian yang telah dilakukan oleh Hsu et al. (2015). Dengan metode SEM, didapatkan bahwa perceived value mempengaruhi repeat purchase intention pada Groupon secara positif dan habit mempengaruhi hubungan satisfaction pada repeat purchase intention.;The increase of online shopping activities create many e-commerce businesses. But e-commerce in the form of online group buying is still growing in Indonesia. The largest market share for online group buying in Indonesia is Groupon. This study discusses the forming factors of repeat purchase intention towards Groupon. The research model is a combination of the previous research that has been conducted by Hsu et al. (2015). Structural Equation Modeling is used to analyze the relationship between each variables. It was found that perceived value can affect repeat purchase intention positively and habit can affect the relationship between satisfaction and repeat purchase intention.;The increase of online shopping activities create many e-commerce businesses. But e-commerce in the form of online group buying is still growing in Indonesia. The largest market share for online group buying in Indonesia is Groupon. This study discusses the forming factors of repeat purchase intention towards Groupon. The research model is a combination of the previous research that has been conducted by Hsu et al. (2015). Structural Equation Modeling is used to analyze the relationship between each variables. It was found that perceived value can affect repeat purchase intention positively and habit can affect the relationship between satisfaction and repeat purchase intention.;The increase of online shopping activities create many e-commerce businesses. But e-commerce in the form of online group buying is still growing in Indonesia. The largest market share for online group buying in Indonesia is Groupon. This study discusses the forming factors of repeat purchase intention towards Groupon. The research model is a combination of the previous research that has been conducted by Hsu et al. (2015). Structural Equation Modeling is used to analyze the relationship between each variables. It was found that perceived value can affect repeat purchase intention positively and habit can affect the relationship between satisfaction and repeat purchase intention., The increase of online shopping activities create many e-commerce businesses. But e-commerce in the form of online group buying is still growing in Indonesia. The largest market share for online group buying in Indonesia is Groupon. This study discusses the forming factors of repeat purchase intention towards Groupon. The research model is a combination of the previous research that has been conducted by Hsu et al. (2015). Structural Equation Modeling is used to analyze the relationship between each variables. It was found that perceived value can affect repeat purchase intention positively and habit can affect the relationship between satisfaction and repeat purchase intention.]"
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
S59936
UI - Skripsi Membership  Universitas Indonesia Library
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Haryo Prabowo
"Penelitian ini memiliki tujuan untuk menganalisis pengaruh persepsi nilai dan aktivitas browsing terhadap impulse buying behaviour konsumen, dan pengaruh moderasi dari source of online review (konsumen dan influencer). Studi kasus pada penelitian ini adalah produk makanan dan minuman di Instagram. Penelitian ini dilakukan dengan metode convenience sampling dengan total responden sebanyak 165 orang, yang tinggal di Indonesia, memiliki akun Instagram, pernah melakukan browsing di Instagram, dan pernah melihat online review produk makanan dan minuman di Instagram. Data pada penelitian ini diolah menggunakan Smart PLS 3 dengan metode PLS-PM. Hasil dari penelitian menunjukkan bahwa persepsi nilai konsumen, baik utilitarian maupun hedonis, memengaruhi impulse buying behaviour secara positif dengan mediasi aktivitas browsing dan urge to buy impulsively pada konsumen. Hasil dari pengujian moderasi membuktikan bahwa tidak ada pengaruh moderasi dari perbedaan sumber online review.

This study aims to analyze the effect of consumer’s perceived value and browsing activity to impulse buying behavior, and the influence of moderation from source of online review (consumers and influencers). The case study in this research is food and beverage products on Instagram. This research was conducted with convenience sampling method with a total of 165 respondents, who live in Indonesia, have an Instagram account, have browsed on Instagram, and have seen online reviews of food and beverage products on Instagram. The data in this study were processed using Smart PLS 3 with the PLS-PM method. The results of the study show that the consumer’s perceived value, both utilitarian and hedonic, positively influences impulse buying behavior on consumers, with browsing and urge to buy impulsively as mediation. The results of the moderation test prove that there is no moderation effect from the difference in online review sources."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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Beatrix Lungidita Dewi Maharani
"Masifnya penetrasi internet telah mengubah perilaku konsumen dari berbelanja melalui store fisik menjadi belanja online. Sebagian besar konsumen menunjukkan perilaku online impulse buying atau pembelian secara spontan tanpa adanya perencanaan saat berbelanja online. Perilaku impulse buying dapat terjadi karena adanya stimulus, seperti website quality, sales promotion, dan online payment use. Oleh karena itu, penelitian ini bertujuan untuk menganalisis pengaruh website quality terhadap online impulse buying yang dimoderasi dengan sales promotion dan online payment use pada konsumen produk kecantikan dan perawatan di Kanal LazMall Lazada pada wilayah Jakarta. Penelitian menggunakan pendekatan kuantitatif melalui teknik purposive sampling pada 165 responden yang didapatkan melalui online questionnaire. Hasil penelitian menunjukkan bahwa website quality berpengaruh secara signifikan terhadap online impulse buying. Namun, tidak terdapat pengaruh signifikan pada sales promotion dan online payment use terhadap online impulse buying. Selanjutnya, sales promotion dan online payment use tidak memoderasi hubungan antara website quality dan online impulse buying.

The massive penetration of the internet has changed consumer behavior from shopping through physical stores to online shopping. Most consumers show impulse buying online behavior or buy certain products spontaneously without careful consideration when shopping online. Impulse buying behavior can occur due to stimuli, such as website quality, sales promotion, and online payment use. Therefore, this study aims to analyze the effect of website quality on online impulse buying moderated by sales promotion and online payment use for consumers of beauty and personal care products in the LazMall Channel Lazada in the Jakarta area. The study used a quantitative approach through purposive sampling technique on 165 respondents, who were obtained through an online questionnaire. The results showed that website quality had a significant effect on online impulse buying. However, there is no significant effect on sales promotion and online payment use on online impulse buying. Furthermore, sales promotion and online payment use do not moderate the relationship between website quality and online impulse buying."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2021
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UI - Skripsi Membership  Universitas Indonesia Library
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Ligar Patra Yuniar
"Tren transaksi game online di Indonesia dan prediksi pembelanjaan konsumen dalam melakukan pembelian barang dan jasa dibandingkan kebutuhan dasar memberikan opportunity untuk layanan penjualan voucher game melalui e-commerce. XYZ Store sebagai salah satu e-commerce penyedia layanan penjualan voucher yang memiliki tantangan untuk meningkatkan jumlah transaksi. Transaksi dalam e-commerce erat kaitannya dengan purchase intention, karena purchase intention dapat mengukur niat beli seseorang.
Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi purchase intention konsumen dalam menggunakan situs penyedia voucher game online. Dalam penelitian ini dibuat sebuah model menggunakan dasar TRA dan berdasarkan penelitian terdahulu yang relevan untuk mengetahui faktor-faktor tersebut. Untuk itu, dilakukan pengumpulan data melalui survei pada 396 responden yang merupakan pengguna XYZ Store ditambah dengan pemain game online secara umum. Metode analisis dan pengolahan data yang digunakan adalah PLS-SEM menggunakan aplikasi Smart PLS versi 3.0. Dari pengolahan data, penulis menemukkan bahwa technology dan product attributes memengaruhi attitude dan satisfaction, Satisfaction memengaruhi stickiness dan stickiness memengaruhi purchase intention.

Trends in online gaming transaction in Indonesia and consumer spending prediction in purchasing goods and services rather than basic needs, provide an opportunity for selling game voucher through e-commerce. XYZ store as one of the e-commerce voucher sales service providers, has challenges to increase the number of transactions. Transactions in e-commerce are closely related to purchase intention, because purchase intention can measure a person’s buying intentions.
This study aim to analyze the factors that affect consumer purchase intention in using game voucher e-commerce. This research using a model based on previous research that relevant to this study and conducted data collection through survey of 396 respondents who are XYZ customer and online game players. The data analyzed and processed by PLS_SEM method using Smart PLS version 3.0. The results indicate that trust and perceived value determine the purchase intention. that technology attributes and product attributes influence attitude and satisfaction. Satisfaction affects stickiness and stickiness affect purchase intention
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Depok: Fakultas Ilmu Komputer Universitas Indonesia, 2018
TA-pdf
UI - Tugas Akhir  Universitas Indonesia Library
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Salwa Jamal
"TikTok Shop, sebagai social commerce nomor satu di Indonesia, menghadirkan pengalaman baru dalam berbelanja secara online melalui live streaming shopping. Ini memungkinkan aktivitas jual beli dilakukan secara real time yang kemudian menjadi faktor online purchase intention. Salah satu toko yang mengadaptasi teknik ini dan berhasil adalah merek produk fashion lokal Swepo. Swepo berhasil memaksimalkan seluruh fitur live streaming shopping dengan memanfaatkan event Hari Belanja Online Nasional untuk meningkatkan penjualannya. Makalah ini dengan tujuan untuk mengetahui bagaimana fenomena live streaming shopping dimanfaatkan melalui strategi komunikasi pemasaran merek produk fashion lokal Swepo. Qualitative Content Analysis digunakan sebagai metodologi pada analisis ini. Hasil analisis menunjukkan bahwa online purchase intention meningkat melalui interactivity, perceived credibility, perceived attractiveness, argument quality, dan price awareness yang tumbuh akibat kemampuan komunikasi host dalam berinteraksi dengan penonton.

TikTok Shop, as the number one social commerce in Indonesia, presents a new experience in shopping online through live streaming shopping. This allows buying and selling activities to be carried out in real time which then becomes a factor of online purchase intention. One store that has adapted this technique and been successful is local fashion brand Swepo. Swepo managed to maximize all of its live streaming shopping features by taking advantage of the National Online Shopping Day event to increase its sales. This paper aims to find out how the phenomenon of live streaming shopping is exploited through the marketing communication strategy of the local fashion brand Swepo. Qualitative Content Analysis is used as the methodology in this analysis. The results of the analysis show that online purchase intention increases through interactivity, perceived credibility, perceived attractiveness, argument quality, and price awareness which grows due to the host's communication skills in interacting with the audience."
Depok: Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Indonesia, 2023
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UI - Makalah dan Kertas Kerja  Universitas Indonesia Library
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Gabriella Olivia Kristi
"Tren baru dalam memasarkan produk melalui live social commerce seperti pada Instagram dan Tiktok serta adanya penilaian terhadap masyarakat Indonesia yang cenderung untuk memiliki perilaku pembelian impulsif merupakan sebuah peluang yang dimanfaatkan oleh para pemilik toko online untuk meningkatkan penjualan. Berasal dari faktor-faktor seperti daya tarik, kepercayaan, keahlian, kegunaan produk, kenyamanan pembelian, dan harga produk yang dapat mempengaruhi perilaku, penelitian ini menganalisis pengaruh faktor-faktor tersebut dan motivasi yang mendasari terjadi pembelian impulsif produk fashion secara online melalui live di Instagram dan Tiktok. Model penelitian ini didasarkan pada kerangka SOR (stimulus-organism-response) untuk mengeksplorasi reaksi dan perilaku konsumen yang disebabkan oleh faktor stimulus tertentu. Model pengukuran dibuat berdasarkan 150 respon valid di sosial media Instagram dan Tiktok dari kuesioner online dengan bantuan Structural Equation Modeling (SEM) menggunakan SmartPLS. Hasil dari analisis menunjukkan tidak ada perbedaan signifikan diantara kedua sosial media ini. Hasil penelitian ini dapat memberikan rekomendasi yang bermanfaat bagi pelaku usaha online di social commerce dalam produk fashion pada live di Instagram dan Tiktok dengan memperhatikan kenikmatan (perceived enjoyment) dan kenyamanan (purchase convenience) yang dirasakan konsumen, serta kegunaan (purchase usefulness) produk fashion yang dijual pada live sebagai dorongan untuk melakukan pembelian secara impulsif.

Online shop owners can boost sales by utilizing emerging trends in product marketingthrough live social commerce platforms like Instagram and Tiktok along with researchon Indonesian consumers' tendency for impulsive buying. This study examines the influence of these elements and the underlying motive for impulsive buying of fashionproducts online via live on Instagram and Tiktok. These factors include attractiveness, trustworthiness, expertise, product usefulness, purchase convenience, and product prices. This research model is based on the SOR (stimulus-organism-response) framework and is used to examine consumer reactions and behavior as a result of various stimulus factors. The measurement model was created based on 150 valid responses on Instagram and Tiktok from online questionnaires using PLS-SEM method. The results of the analysis show that there is no significant difference betweenthe two social media. This research could give usefull recommendation for online business in social commerce in developing marketing strategies for selling fashion products on live Instagram and Tiktok by paying attention to perceived enjoyment, purchase convenience and purchase usefulness as a stimulus to make impulse buying."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Alyssa Zahra
"Penelitian ini bertujuan untuk mengetahui pengaruh dari symbolic representation, self-image congruence, dan emotional value terhadap impulse buying, attitude, dan dampaknya pada purchase intention pada karakter klasik Mickey Mouse dan Hello Kitty di Uniqlo. Penelitian ini menggunakan metode survei kuesioner dan dari 268 kuesioner valid yang dikumpulkan menggunakan structural equation modelling untuk menganalisis data. Data terkumpul dianalisis menggunakan metode PLS-SEM dengan software SmartPLS 4.0. Hasil penelitian menemukan bahwasymbolic representation, self-image congruence, dan emotional value memiliki pengaruh positif dan signifikan terhadap attitude konsumen Uniqlo untuk kedua karakter. Sementara itu, symbolic representation pada karakter Mickey Mouse tidak mempengaruhi impulse buying namun berpengaruh secara signifikan bagi karakter Hello Kitty. Selanjutnya, ditemukan bahwa self-image congruence pada karakter Mickey Mouse tidak mempengaruhi impulse buying, dimana bagi karakter Hello Kitty hal tersebut ditemukan pengaruh positif dan signifikan. Terakhir, peneliti menemukan bahwa impulse buying dan attitude berpengaruh positif dan signifikan terhadap purchase intention konsumen Uniqlo baik pada karakter Mickey Mouse dan Hello Kitty.

This research aims to determine the influence of symbolic representation, self-image congruence, and emotional value on impulse buying, attitude, and their impact on purchase intention for the classic characters Mickey Mouse and Hello Kitty at Uniqlo. This research uses a questionnaire survey method and from 268 valid questionnaires collected using structural equation modeling to analyze the data. The collected data was analyzed using the PLS-SEM method with SmartPLS 4.0 software. The research results show that symbolic representation, self-image congruence, and emotional value have a positive and significant influence on Uniqlo consumers' attitudes for both characters. Meanwhile, the symbolic representation of the Mickey Mouse character does not affect impulse buying but has a significant effect on the Hello Kitty character. Furthermore, it was found that self-image congruence for the Mickey Mouse character did not influence impulse buying, whereas for the Hello Kitty character this was found to have a positive and significant influence. Finally, researchers found that impulse buying and attitude had a positive and significant effect on Uniqlo consumers' purchase intention for both Mickey Mouse and Hello Kitty characters."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
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UI - Skripsi Membership  Universitas Indonesia Library
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Putri Dewi Purnama Sari
"Perkembangan teknologi sangat pesat dan memberikan kemudahan pada berbagai bidang kehidupan, salah satunya kemudahan dalam melakukan donasi secara online. Saat ini terdapat sebuat metode penggalangan dana dari sejumlah orang untuk sebuah proyek tertentu melalui internet yang dikenal dengan istilah crowdfunding. Salah satu situs crowdfunding yang popular di Indonesia yaitu Kitabisa.com. Namun, saat ini penyaluran dana per bulan melalui Kitabisa.com belum sesuai target. Ternyata hanya 37 dari total campaign yang penggalangan dananya terdanai atau dinyatakan sukses, dengan rincian total penggalangan dana yang mencapai target hanya 6 . Oleh karena itu penelitian ini bertujuan untuk mengetahui faktor-faktor apa saja yang mempengaruhi keinginan donasi online.Analisis data pada penelitian ini menggunakan Varian Based SEM VB-SEM yaitu PLS-SEM dengan alat bantu SmartPLS 3.2.6 terhadap 494 responden yang merupakan pengguna internet. Hasil dari penelitian ini menunjukkan bahwa keinginan untuk melakukan donasi online ditentukan oleh keterikatan emosional pada campaign emotional attachment toward campaign , ketergantungan fungsional pada platform functional dependence on platform , dan kepercayaan pada campaigner trust toward campaigner yang dipengaruhi oleh faktor sosial identifikasi dan faktor-faktor teknologi personalisasi, sistem achievement, dan fitur teknologi internet . Faktor kepercayaan pada campaigner memberikan pengaruh paling signifikan terhadap keinginan melakukan donasi online. Semakin tinggi kepercayaan pengguna pada campaigner maka keinginan melakukan donasi semakin meningkat.

The development of technology is very rapid and provide convenience to various areas of life, one of which ease to donate online. Currently there is a method of fundraising from a number of people for a particular project over the internet known as crowdfunding. One of the most popular crowdfunding sites in Indonesia is Kitabisa.com. However, the current monthly distribution of funds through Kitabisa.com has not been on target. It turns out that only 37 of the total campaign fund raising is funded or declared successful, with details of total fundraising achieve the target of only 6 . Therefore, this research aims to determine the factors affect the intention to donate online.The data analysis in this research is using Varian Based SEM VB SEM with SmartPLS 3.2.6 toward 494 respondents who are internet users. The results of this research indicate the intention to donate online is determined by emotional attachment toward campaign, functional dependence on platform, and trust toward campaigner, which are influenced by social factors identification and technological factors personalization, achievement system, and internet technology features . Trust to campaigner gives the most significant influence intention to donate online. The higher user 39 s trust to campaigner, then the more intention to donate online."
Depok: Fakultas Ilmu Komputer Universitas Indonesia, 2017
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UI - Tesis Membership  Universitas Indonesia Library
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Nathanael Surya Prawiro
"Tesis ini meganalisa faktor-faktor yang dihipotesiskan dapat mempengaruhi niat konsumen untuk membeli secara online. Ada lima variabel yang dihipotesiskan mempengaruhi niat untuk membeli secara online langsung yaitu Attitude, Product Knowledge, Online Information Search, Perceived Risk, and Trust. Model penelitian ini diambil dari berbagai peneliti seperti jurnal dan juga studi orang.
Menggunakan beberapa jurnal seperti, 'Online Purchase Determianants: Is Their Efect Moderated By Direct Experience?' by Broekhuizen and Huizingh 2009; 'The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator' by Chang and Chen, 2008; ?A Research Modeling to Understand Online Shopping Intention. Australian Journal of Basic & Applied Sciences? by Delafrooz, Paim, Khatibi, 2011; 'Consumer Behavior Research of Factors Influencing Online Purchase Intention' a thesis by Febriyanti, Institut Teknolgi Bandung, 2011.
Ada 13 hipotesis yang disimpulkan dari model yang dibangun. Berdasarkan 341 responden konsumer online di wilayah JABODETABEK yang mengetahui secara khusus tentang Bukalapak.com, ditemukan bahwa dari 5 variabel yang dihipotesiskan mempengaruhi niat beli online secara langsung, ditemukan bahwa sebenarnya dalam kenyataan hanya 2 variabel yang secara signifikan mempengaruhi niat untuk membeli secara online. Kedua variabel itu adalah Online Information Search dan Percieved Risk.

This thesis anlayzes the factors that are hypothesised to affect a consumer's intention to purchase online. There are five variables which are hypothesised to affect intention to purchase online directly which are Attitude, Product Knowledge, Online Information Search, Perceived Risk, and Trust. The model of this research is taken from various researchers such as journals and also past studies of people.
The journals used in some consists of 'Online Purchase Determianants: Is Their Efect Moderated By Direct Experience?' by Broekhuizen and Huizingh 2009; 'The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator' by Chang and Chen, 2008; 'A Research Modeling to Understand Online Shopping Intention. Australian Journal of Basic & Applied Sciences' by Delafrooz, Paim, Khatibi, 2011; 'Consumer Behavior Research of Factors Influencing Online Purchase Intention' a thesis by Febriyanti, Institut Teknolgi Bandung, 2011.
There are 13 hypotheses concluded from the model constructed. Based on 341 respondents in the JABODETABEK area who are online shoppers and know specifically about Bukalapak.com, it was found that from the 5 variable that are hypothesised to affect online purchase intention directly, it was found that there were actually in reality only 2 variables that significantly affects intention to purchase online. These two variables are online information search and perceived risk.
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Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
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UI - Tesis Membership  Universitas Indonesia Library
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Aulia-Absari Khalil
"ABSTRAK
Penelitian ini bertujuan untuk mengetahui faktor-faktor yang memengaruhi niat menggunakan kembali aplikasi online dating berdasarkan tiga domain yaitu task driven, technology driven, dan social driven. Penelitian ini menggunakan Expectation Confirmation Model (ECM) sebagai dasar pada model penelitian, kemudian mengintegrasikannya dengan Task Technology Fit Model (TTF) dan Theory Planned Behaviour (TPB). Metode penelitian yang digunakan adalah metode kuantitatif. Pengumpulan data dilakukan dengan cara menyebarkan kuesioner ke pengguna aplikasi ABC. Data valid yang terkumpul sebanyak 271 sampel dan dianalisis dengan menggunakan metode analisis Partial Least Square-SEM (PLS-SEM). Hasil dari penelitian ini adalah perceived usefulness, perceived enjoyment, satisfaction, dan social norm merupakan faktor yang secara langsung memengaruhi niat menggunakan kembali apilasi online dating. Sementara itu, task technology fit dan confirmation merupakan faktor yang secara tidak langsung memengaruhi niat menggunakan kembali aplikasi online dating. Faktor-faktor tersebut diharapkan dapat menjadi perhatian bagi manajemen PT XYZ untuk meningkatkan kualitas aplikasi ABC sehingga dapat meningkatkan jumlah pengguna aktif.

ABSTRACT
The present research was aimed to study factors affecting the continuance usage intention of online dating application based on three driven domains: task driven, technology driven, and social driven. The study adopted an Expectation Confirmation Model (ECM) integrated with Task Technology Fit Model (TTF) and Theory Planned Behaviour (TPB). Online survey was conducted to 271 active users of ABC application. Data collected included of the user perception on perceived usefulness, perceived enjoyment, satisfaction, social norm, task technology fit and confirmation. Data was statistically analyzed by Partial Least Square-SEM (PLS-SEM). Results showed that perceived usefulness, perceived enjoyment, satisfaction, and social norm were found to be the closely related factors affecting the continuance usage intention of online dating application, while the factors of task technology fit and confirmation had indirect effect on the continuance usage intention. It implies that there is a need of special attention from the company management to these crucial factors to ensure the user satisfaction and to increase the number of active users of PT XYZ."
Depok: Fakultas Ilmu Komputer Universitas Indonesia, 2017
TA-Pdf
UI - Tugas Akhir  Universitas Indonesia Library
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