Ditemukan 6955 dokumen yang sesuai dengan query
"This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector. "
New York: Springer, 2012
e20397287
eBooks Universitas Indonesia Library
Collins, John Edward
Savage: Rowman & Littlefield, 1991
291.4 COL m
Buku Teks SO Universitas Indonesia Library
Gaithersburg: Aspen Publishers, 1996
362.173 068 LOV n
Buku Teks Universitas Indonesia Library
Buskirk, Richard Hobart, 1927-
New York: McGraw-Hill, 1979
658.91 BUS r
Buku Teks SO Universitas Indonesia Library
Brabandere, Luc de
New York, N.Y.: Random House, 2013
658.4 BRA t
Buku Teks Universitas Indonesia Library
Artikel Jurnal Universitas Indonesia Library
Rogers, Everett M.
New York: The Free Press, 1981
001.51 ROG c
Buku Teks Universitas Indonesia Library
Rogers, Everett M.
New York: The Free Press, 1981
001.51 ROG c
Buku Teks SO Universitas Indonesia Library
Jencks, Charles
New Haven: Yale University Press, 2002
720.904 5 JEN n (1)
Buku Teks SO Universitas Indonesia Library
London: Zed Books, 1999
303.44 CRI
Buku Teks SO Universitas Indonesia Library
