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"Penelitian ini menjelaskan bahwa bahasa Inggris pada era Globalisasi ini bukan hanya sekedar pengetahuan saja. Seiring perkembangan teknologi, lembaga-lembaga pendidikan bahasa Inggris tampil dalam bentuk yang lebih eksklusif. Akibatnya, munculnya fenomena-fenomena sosial baru, yaitu seseorang tidak hanya untuk meningkatkan penguasaan bahasa Inggrisnya (pengetahuan), akan tetapi sudah menjadi sebuah gaya hidup. Lokasi penelitian ini adalah Lembaga Pendidikan Bahasa Inggris Wall Street Institute di Pondok Indah Mall 1. Metode penelitian adalah studi kasus, dengan menggunakan pendekatan kualitatif. Teknik pengumpulan data adalah pengamatan terlibat (Participant Observations), wawancara (Interviews), dan dokumentasi (Documentation). Hasil penelitian adalah Wall Street Institute telah menyediakan gaya hidup kelas menengah seperti fasilitas, pelayanan jasa, ruang yang nyaman, dan metode belajar yang modern, cepat, dan fleksibel.

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The study explains that the English language in the era of globalization was not merely knowledge. As the development of technology, institutions of English language appeared in the form of the more exclusive. As a result, the emergence of new social phenomena, that a person not only to enhance the mastery of the English language (knowledge), but it has become a lifestyle. The location of the research is language education Institute United Kingdom Wall Street Institute in Pondok Indah Mall 1. Research methods are case studies, using a qualitative approach. Data collection techniques are the participant observations, interviews, and documentation. The research is Wall Street Institute provides a middle class lifestyle such as facilities, services, confident rooms, and modern learning methods, fast, and flexible."

"Tesis ini mengkaji masalah pelaksanaan pengamanan Mall Pondok lndah oleh satuan pengamanan (Satpam), yang merupakan studi kasus Community Policing di Mall Pondok lndah Jakarta Selatan.Kajian datam tesis ini tetah berhasit mengangkat 4 (empat) hal pokok dari pelaksanaan pengamanan Mall Pondok ofeh Satpam.Pertama : prinsip falsafah dan strategi Community Policing yang dilakukan oleh aparat Kepolisian bersama-sama tokoh masyarakat yang dalam hal ini manajer/pimpinan Mall Pondok lndah merupakan kerjasama cara baru dan kebebasan berfikir yang kreattf dalam mendukung proses pelaksanaan tugas Polisi dengan membentuk Satuan Pengaman (Satpam) untuk memecahkan masalah kejahatan dan mencari penyelesaian masalah serta menangani kepentingan yang mungkin terjadi dl lingkungan Mall Pondok lndah.Kedua : prinsip pembentukan Polisi Tipe Baru yaitu Community Policing Officer (CPO) I agen pemolisian masyarakat (Polri} yang pelaksanaan tugasnya bersifat sambang (menyambangi) dan pembinaan teknis bila dipertukan datam petaksanaan tugas Satpam yang bersifat koordinatif tanpa mengganggu kemandirian dan kebebasan Satpam dalam pelaksanaan pengamanan di Mall Pondok lndah. Karena sifat tugasnya sebagai pembina Satpam.Ketiga : Prinsip memperkenalkan hubungan baru antara aparat Kepolisian dengan masyarakat dalam Community Policing/pemolisian masyarakat, karena telah lahir I diperkenalkan kesepakatan baru antara aparat Kepolisian dengan masyarakat yang semula masyarakat apatis dan aparat Kepolisian selalu curiga menjadi saling percaya dalam wujud keberadaan Satpam, dimana masyarakat (dalam hal ini menejer Mall Pondok lndah) dengan Satpamnya dapat menangani sendiri atau mengatur sendiri dilingkungan kawasan kerjanya. Sekalipun dalam hal-hal terjadi kasus yang bersifat ringan langsung ditangani sendiri dan dalam hal-hal tejadinya kasus pidana yang biasa dan yang berat disalurkan ke aparat Kepolisian namun tidak mengurangi arti kepercayaan sama sekali kepada Satpam, bahkan turut membantu penyelesaiannya secara bertanggung jawab.Keempat: prinsip mencoba menyeimbangkan ketrampilan dan inovasi teknologi yang dimiliki, namun tetap percaya bahwa tidak ada yang lebih baik dari pada upaya manusia yang mengabdi dengan masyarakat dan bekerja sama dalam menanggulangi permasalahan masyarakat. Dalam hal ini nampak sewaktuwaktu kegiatan Satpam disertakan dalam tugas Kepolisian dan sebaliknya pihak aparat Kepolisian sering diminta bantuannya oleh Mall Pondok lndah dalam pelaksanaan pengamanan yang dilakukan oleh Satpam dalam rangka mendukung kepentingan yang diperlukan sewaktu-waktu.Adanya keempat prinsip dalam Community Policing/pemolisian masyarakat yang terwujud dalam kegiatan-kegiatan pelaksanaan pengamanan Mall Pondok lndah oleh Satpam maka tujuan penelitian telah dilaksanakan, dan bahwa ; benar kegiatan-kegiatan yang dilakukan oleh Satpam dalam pelaksanaan pengamanan di Mall Pondok lndah adalah merupakan model operasional pemolisian masyarakat (Community Policing) yang paling cocok untuk pelaksanaan pengamanan di Mall Pondok lndah, seperti yang disajikan oleh Trojanowicz dan Buequeroux pada prinsip 1 ,3,5 dan 8 (1990 a: xiii, xiv, xv) dalam bukunya "Community Policing A Contemporary Perspective"."

"Penelitian ini membahas mengenai pencitraan gaya hidup kelas menengah melalui representasi ruang yang diproduksi sesuai dengan konteks spasial dan sosial yang ada. Representasi ruang ditinjau merujuk pada konsep produksi ruang oleh Henri Lefebvre yaitu dengan cara merasakan, memahami, dan mengalami ruang yang ada perceived-conceived-lived. Sementara konteks sosial yang dititikberatkan untuk mengangkat fenomena gaya hidup adalah kelas sosial. Penelitian dilakukan secara kualitatif dengan melakukan observasi lapangan pada beberapa mal kelas menengah di daerah Jakarta Selatan dan ditulis secara deskriptif.Hasil penelitian memperlihatkan bahwa ruang direpresentasikan conceived dengan menyesuaikan target kelas pengunjung mal. Namun adanya adaptasi atau penyesuaian terhadap suatu konteks dalam jangka waktu tertentu dapat membuat representasi suatu ruang lived menjadi berbeda, sehingga citra gaya hidup yang sudah melekat pada suatu konteks dapat pula berubah. Dengan kata lain, ruang dapat mencitrakan gaya hidup selama representasi terhadap ruang dilihat dalam jangka waktu dan konteks tertentu.

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This thesis discusses about image of middle class lifestyle through the representation of space that produced corresponding to the existing of spatial and social context at the moment. Space representation here referred from Henri Lefebvres Production of Space which consist of the activities of perceived, conceived, and lived. The social context that will be discussed is about the social class in society. This research will be done by doing field observation in middle class mall in South Jakarta Area and analyzing the case studies by qualitative method.

The results show that representation of space will suit itself to the targeted visitors of the mall. On the long period, adaptation and dressage in a context spatially and socially will define the space of representation we lived in. In other words, space could be seen as an image of a life style as long as the space representation seen in the period of tim."

"Kerastase is a luxury haircare brand for the hair and scalp with the optimal result supported by Recherche Avancee de L'Oreal with high technology based on the competence of the Kerastase Consultant Hairdresser to give the right response to consumer expectations in the realm of beauty and wellbeing. Kerastase is owned by L'Oreal and sold through the professional salon distribution channel. In Indonesia, Kerastase has been in the professional hair care market since 1994. Kerastase confirmed its leading position in 2003. It strengthened its image as the "Institute hair care" brand for salon use and for sale, and consolidated its professional luxury. His major success is good control of the product and distribution, which the type of distribution channel for Kerastase products is direct selling to Kerastase partner salon approximately 66 Kerastase Salon in Indonesia. And also to maintain his luxury image, Kerastase develop in-Salon merchandising with strong K-branding and strong media campaign and editorial. Kerastase has recently openned its first Hair and Scalp Institute inside one of Jakarta's leading salons, which is Irwan Team HairDesign Salon in Pondok Indah Mall. The Kerastase Institute is "A new Kerastase model for professional, personalized luxury hair care treatments for scalp and hair which deliver a high quality image and level of performance service in salon". I was given the job of analysing the Institute systems and procedures as well as customer satisfaction and needs. My objective was to prepare improvement and to suggest how to upgrade the sales and the profit of the Institute for both L'Oreal and the Salon. The project was conducted for 3 months. This report is prepared to fulfill the requirement of the program: Magister Manajemen Universitas Indonesia, Certificat d'Aptitude a L'Administration des Entreprises. The objective of the survey is to understand the habits, preference and expectation of the consumers of Kerastase Institute and Irwan Team. The Institute also in the process of constructing a VIP membership club, so they want to know the respond of the clients on this issue. The method of data gathering is by questionnaires dispersed to 30 customers of Kerastase Institute and 30 customers of lrwan Team Salon. Although not of all them gave respond, but the minimal amount of 30 respondents was fulfilled. The respondents were satisfied with the quality of services offered by Kerastase Institute. The average visit per month was more than 3 times, and the average spending was more than one million rupiah for beauty treatment. This shows a strong market preference for the products and services, and a good purchasing power, too. On the VIP membership, the responds were good, and the benefits requested by the members were in the form of discounts or free treatments in Kerastase Institute. One important finding of the survey was the lack of information and unfamiliar of the term "Kerastase Institute". Even some of the participants (already being a participant for some time) did not know or have the information on the institute. To enhance the term, Kerastase Institute needs to develop some promotional program, such as in advertising. This survey gave information on the most preferable media of advertisement: Kompas for the newspaper segment, Femina, Cosmopolitan, and Dewi for the magazine segment. "

"Tesis ini membahas sistem evaluasi guru yang dilaksanakan oleh sebuah lembaga pendidikan bahasa Inggris. Penelitian ini bertujuan untuk mendapatkan gambaran secara spesifik tentang bagaimana pelaksanaan evaluasi guru di lembaga itu. Setelah mendeskripsikan bagaimana evaluasi guru dilaksanakan, peneliti mengevaluasi sistem evaluasi guru yang telah dilaksanakan. Aspek yang akan dievaluasi meliputi keandalan (reliability) dan kesahihan (validity). Selain itu, peneliti juga akan melihat bagaimana evaluasi guru di lembaga X mampu memenuhi tujuan evaluasi secara formatif, yaitu sebagai pengembangan kualitas guru. Hasil penelitian mengungkapkan beberapa hal. Pertama, prinsip pengajaran yang digunakan sebagai acuan standar evaluasi guru di lembaga itu belum dirumuskan secara jelas. Kedua, evaluasi guru di lembaga itu tidak andal karena tidak ada persamaan persepsi dari masing-masing supervisor terhadap kriteria penilaian yang digunakan. Ketiga, evaluasi guru yang dilaksanakan oleh lembaga itu sudah mengarah pada tujuan evaluasi secara formatif. Namun, pelaksanaannya masih perlu dimaksimalkan lagi. Terakhir, pelatihan bagi para supervisor di lembaga itu perlu diadakan untuk memaksimalkan pelaksanaan kegiatan evaluasi guru. Berdasarkan hasil itu, peneliti mengusulkan rancangan perbaikan untuk evaluasi guru di lembaga X. Rancangan perbaikan yang diusulkan meliputi beberapa hal, yaitu merevisi prinsip pengajaran lembaga, menyusun lembar penilaian observasi yang baru, memperbaiki pelaksanaan observasi kelas, dan melibatkan siswa dalam evaluasi guru.

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This study discusses a teacher evaluation system conducted in an English language center. This study is aimed at finding a clear description of how the system is conducted. After describing the system, the writer investigates the quality of the system. The analysis focuses on reliability and validity. The writer also examines how the system functions as formative evaluation, which the purpose of the evaluation is for teacher development. The result of this study reveals several things. Firstly, teaching principles served as a standard for teacher evaluation are not formulated clearly. Secondly, the teacher evaluation system in that language center is not reliable due to inconsistent interpretation of standard by each supervisor. Thirdly, the teacher evaluation system has fulfilled the developmental purpose. However, the implementation still needs to be done effectively. Lastly, the language center needs to conduct training for the supervisors to improve teacher evaluation. Therefore, based on the results, the writer proposes the improvement plan for the teacher evaluation system. The improvement encompasses the key areas such as revising the teaching principles, creating a new observation form, developing the class observation system, and involving students in the evaluation process."

"Pertumbuhan konsumsi energi di Indonesia tidak sebanding dengan pasokan listrik dari pembangkit listrik yang sudah dibangun. Selain masalah pertumbuhan konsumsi energi di Indonesia, pemanasan global telah menjadi topik yang penting. Salah satu penyebab pemanasan global adalah ketergantungan konsumsi energi listrik yang boros dan tidak efisien. Dan sebagian besar energi pada bangunan di Indonesia digunakan oleh sistem Pemanas, Ventilasi, dan AC (HVAC) terlepas dari tipe bangunannya. HVAC berkontribusi sekitar 47% hingga 65% dari total konsumsi energi listrik bangunan. Oleh karena itu, dengan mengurangi konsumsi energi listrik untuk HVAC akan mengurangi konsumsi energi bangunan keseluruhan secara signifikan. Implementasi Smart Green Building sebagai bagian dari upaya penghematan energi difokuskan pada sistem HVAC yang merupakan hasil dari implementasi aspek green building yang akan dibandingkan dengan situasi sebelum pelaksanaannya dilakukan. Dalam penelitian ini, dengan mengambil kasus di Pondok Indah Mall 2 (PIM 2) berdasarkan hasil pengamatan data penggunaan listrik HVACnya menunjukkan bahwa rata-rata konsumsi energi listrik per bulan termasuk ke dalam kriteria tidak efisien. Sistem HVAC yang dioperasikan belum menggunakan konsep penghematan energi. Sehingga perlu dilakukan review penggunaan sistem HVAC-nya. Hasil analisis implementasi sistem HVAC dengan konsep penghematan energi menunjukkan penghematan penggunaan energi listrik yang lebih efisien. Dengan mempertimbangkan biaya investasi, sehingga penggunaan sistem HVAC dengan konsep sistem penghematan energi dapat menghemat listrik sebesar 185.788 KwH per bulan atau penghematan biaya energi listrik per bulan mencapai Rp 249.509.121,- per bulan.

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The growth of energy consumption in Indonesia is not comparable with the supply of electricity from the plant. Besides the issues of energy consumption growth in Indonesia, global warming has became an important topic. One of the causes of global warming is the reliance in electricity consumption which is wasteful and inefficient.

And most of the energy in buildings in Indonesia is used by the system Heating, Ventilation, and Air Conditioning (HVAC) regardless of the type of building. HVAC contribute about 47% to 65% of the total energy consumption of the building. Therefore, by reducing energy consumption for HVAC will reduce overall building energy consumption significantly.

Implementation of Green Building as a part of energy saving effort is focused on HVAC systems which is the results of the implementation of green building aspects will be compared with the situation before the implementation is done.

In this paper, by taking the case in Pondok Indah Mall 2 (PIM 2) based on the observation of electricity HVAC usage data, it shows that the average of energy consumption for this bulding per month put it into the not efficient criteria. However, the HVAC systems has been operated for a years. So that, it is so necessary to review the use of HVAC systems.

The results of the analysis of the implementation of the HVAC system with energy saving concept showed savings of electrical energy use more efficient. By considering the cost of the investment, so the HVAC systems depends on the systems that do not fulfill the standard. Using energy saving system can save 185.788 KwH per month with energy cost savings Rp 249.509.121,- per month."

"[ABSTRAKTesis ini membahas penggunaan bahasa Indonesia oleh pengajar bahasa Inggris di kelas Bahasa Inggris Umum tingkat dasar dan menengah. Perbedaan tingkat kemampuan bahasa Inggris pemelajar dari dua kelas digunakan sebagai variabel untuk mengetahui apakah tingkat kemampuan bahasa asing pemelajar mempengaruhi penggunaan bahasa pertama pengajar. Penelitian ini merupakan penelitian studi kasus dengan pendekatan kualitatif kuantitatif. Data diperoleh dari proses observasi, wawancara dengan pengajar, kuesioner untuk pemelajar, dan video-stimulated recall dengan pengajar. Hasil penelitian menunjukkan bahwa tujuan penggunaan bahasa Indonesia oleh pengajar di kelas Bahasa Inggris Umum tingkat dasar lebih bervariasi dibandingkan di tingkat menengah. Selain itu, persentase penggunaan bahasa Indonesia juga lebih besar terjadi di kelas Bahasa Inggris Umum tingkat dasar dibandingkan menengah. Dengan demikian, dapat disimpulkan bahwa tingkat kemampuan bahasa asing pemelajar mempengaruhi tujuan dan persentase penggunaan bahasa pertama oleh pengajar.

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ABSTRACT

The focus of this study is the use of Indonesian by an English teacher in elementary and intermediate level of General English class. The study tries to find out whether the students’ English proficiency level affects the use of Indonesian by the English teacher. The design of the study is a case study with both quantitative and qualitative approaches. The instruments used to collect data are classroom observations, an interview with the teacher, a questionnaire for the students, and video-stimulated recall with the teacher. The findings show that, first, the purposes of using Indonesian by the teacher are more varied in the Elementary class than in the intermediate class. Second, the percentage of using Indonesian by the teacher is also higher in the elementary class than in the intermediate class. In conclusion, students’ English proficiency level affects how often the teacher uses the first language and the purposes for using it.

;The focus of this study is the use of Indonesian by an English teacher in elementary and intermediate level of General English class. The study tries to find out whether the students’ English proficiency level affects the use of Indonesian by the English teacher. The design of the study is a case study with both quantitative and qualitative approaches. The instruments used to collect data are classroom observations, an interview with the teacher, a questionnaire for the students, and video-stimulated recall with the teacher. The findings show that, first, the purposes of using Indonesian by the teacher are more varied in the Elementary class than in the intermediate class. Second, the percentage of using Indonesian by the teacher is also higher in the elementary class than in the intermediate class. In conclusion, students’ English proficiency level affects how often the teacher uses the first language and the purposes for using it.

;The focus of this study is the use of Indonesian by an English teacher in elementary and intermediate level of General English class. The study tries to find out whether the students’ English proficiency level affects the use of Indonesian by the English teacher. The design of the study is a case study with both quantitative and qualitative approaches. The instruments used to collect data are classroom observations, an interview with the teacher, a questionnaire for the students, and video-stimulated recall with the teacher. The findings show that, first, the purposes of using Indonesian by the teacher are more varied in the Elementary class than in the intermediate class. Second, the percentage of using Indonesian by the teacher is also higher in the elementary class than in the intermediate class. In conclusion, students’ English proficiency level affects how often the teacher uses the first language and the purposes for using it.

, The focus of this study is the use of Indonesian by an English teacher in elementary and intermediate level of General English class. The study tries to find out whether the students’ English proficiency level affects the use of Indonesian by the English teacher. The design of the study is a case study with both quantitative and qualitative approaches. The instruments used to collect data are classroom observations, an interview with the teacher, a questionnaire for the students, and video-stimulated recall with the teacher. The findings show that, first, the purposes of using Indonesian by the teacher are more varied in the Elementary class than in the intermediate class. Second, the percentage of using Indonesian by the teacher is also higher in the elementary class than in the intermediate class. In conclusion, students’ English proficiency level affects how often the teacher uses the first language and the purposes for using it.

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