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"Kehadiran media informasi alternatif seperti radio, televisi dan internet menjadikan industri surat kabar cetak sebagai industri informasi, semakin sulit meningkatkan minat pembaca Karena selain harus bersaing dengan produk alternatif Surat kabar cetak juga harus bersaing dengan kompetitor sejenis dalam banyak atribut, seperti harga, kemasan, kualitas isi serta iklan dan brand name. Untuk memenangkan persaingan banyak media mencoba melakukan reposisioning atributnya dengan harapan mampu menciptakan pembaca loyal, karena diyakini jauh lebih murah effortnya dibanding berusaha meningkatkan jumlah pembaca secara langsung. Melalui survey lapangan dengan kuesioner secara xandom terhadap 215 individu pelanggan Koran TEMPO di wilayah DKI Jakarta. Diperoleh hasil analisis data kuantitatif] bahwa secara sendiri-sendiri atribut repositioning nama, harga, kemasan dan advertising berpengaruhh signifikan terhadap loyalitas pembaca walaupun pengaruhnya lemah. Namun secara bersama, atributo-atribut itu tidak berpengaruhh terhadap loyalitas pembaca.

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The presence of broadcast media which are radio and television and the growth of online media has been creating problem for newspaper as a part of print media to increase its mmiber of readers. The main reason is, this print media should compete with alternative products and also compete with other attributes such as price, package, content quality, advertisement and brand. For having stronger position in this competitive market, some of media company tried to do re-positioning its product to create loyal readers. They believed that this action is more efticient and effective to increase the number of rmders. This research has conducted a quantitative analysis method and done through the lield survey with randomly questioner into 215 individual customers of Koran TEMPO in DKI Jakarta area. The result was, the media re-positioning in term of name, price, package and advertising, can give significant influence to loyalty readers even though it was weak correlations. ln addition, those attributes were not give any influences to loyality of readers."

"Penelitian ini menguaikan proses pembentukan brand awareness menggunakan formulasi Integrated Marketing Communication, beserta persyaratan ideal pemanfaatan saluran-saluran komunikasi, pada perusahaan jasa asuransi yang brand awareness nya rendah dan mempunyai masalah kredibelitas. Penelitian ini menggunakan metode kualitatif studi kasus pada dua perusahaan jasa asuransi di Jakarta. Hasil penelitian menguraikan proses pembentukan brand awareness dimulai dari sasaran brand awareness yangdituju, hingga penyusunan IMC yang mendukung faktor penunjang brand awareness. Selain itu ditemukan persyaratan ideal penerapan IMC pada kegiatan komunikasi pemasaran jasa asuransi.

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This study describes the process of creating brand awareness by using the formulation of Integrated Marketing Communications, along with the requirements of the ideal utilization of communication channels of life insurance company that the commodity currently still has rather low brand awareness and have credibility problems. This study uses a qualitative case study on two insurance companies in Jakarta.

The results of the study outlines the process of brand awareness creation, starting from the intended target brand awareness to the formulation of Integrated Marketing Communications strategy, which became a major contributory factor creating brand awareness. Hence, on this study there is also the ideal requirement of the application of Integrated Marketing Communications on life insurance communication activities."

"ABSTRAKTulisan ini membahas kegiatan komunikasi pemasaran terpadu yang dilakukan oleh The Body Shop Indonesia sebagai salah satu perusahaan yang memelopori green marketing, serta dampak kegiatan tersebut terhadap ekuitas mereknya. Beberapa saluran komunikasi pemasaran terpadu yang terlihat digunakan secara signifikan oleh The Body Shop Indonesia sebagai perusahaan kosmetik yang menerapkan green marketing dalam pemasarannya yaitu periklanan advertising , hubungan masyarakat dan publisitas public relations/publicity , pemasaran langsung direct marketing , sales promotion, dan interactive/internet marketing. Komunikasi pemasaran terpadu yang dilakukan oleh The Body Shop Indonesia akan berpengaruh pada ekuitas merek perusahaannya. Di antara dimensi-dimensi dari ekuitas merek yang ada, brand awareness dan brand association/image adalah dimensi yang paling dipengaruhi oleh kegiatan komunikasi yang dilakukan oleh perusahaan tersebut.

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ABSTRACTThis journal discusses the integrated marketing communications IMC activities conducted by The Body Shop Indonesia, as one of the pioneers of green marketing, and its impact on the company 39 s brand equity. The IMC tools used by The Body Shop Indonesia to implement the green marketing are advertising, public relations publicity, direct marketing, sales promotion, and interactive internet marketing. The integrated marketing communications will affect the brand equity of The Body Shop Indonesia. The result of the analysis shows that brand awareness and brand association image are the dimensions most influenced by the IMC activities conducted by the company. "

"Makalah ini membahas mengenai Strategi Marketing Public Relations sebagai upaya untuk meningkatkan brand awareness Meli Hotels International di Indonesia. Hal yang melatarbelakangi pelaksanaan strategi ini ialah untuk meningkatkan awareness dari Meli Hotels International di Indonesia ditengah ketatnya persaingan bisnis perhotelan di Indonesia. Terdapat 3 srategi MPR yang digunakan yakni pull, push, dan pass, di dalam masing-masing strategi terdapat berbagai kegiatan yang kemudian dianalisis dalam makalah ini. Tujuan dari penulisan makalah ini adalaah menganalisis masing-masing strategi MPR yang dilakukan oleh Meli Hotels International di Indonesia pada tahun 2017 yang bertujuan untuk meningkatkan tahapan brand awareness masyarakat dati brand unaware menjadi brand recognition. Hasil analisis dari makalah ini ialah Meli Hotels International mengunakan ketiga strategi MPR. Strategi pull yang dilakukan ialah mengadakan special event yakni influencer engagement dan media trip. Berbagai publikasi seperti promosi harga dan pelayanan terbaru disebarkan ke media sebagai strategi push. Pada strategi pass pemilihan brand awareness dilakukan untuk membentuk persepsi khalayak akan Meli Hotels International.

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This paper discusses the Marketing Public Relations Strategy as an effort to raise the brand awareness of Meli Hotels International in Indonesia. The thing behind the implementation of this strategy is to increase awareness of Meli Hotels International in Indonesia amidst the tight competition of hotel business in Indonesia. There are 3 MPR strategies such as pull, push, and pass, in each strategy there are various activities which are then analyzed in this paper.

The purpose of writing this paper is to analyze each MPR strategy undertaken by Meli Hotels International in Indonesia in 2017 which aims to increase the stages of brand awareness of the public from brand unaware to brand recognition.

The analysis of this paper is Meli Hotels International using the three MPR strategies. The pull strategy is to hold special event that is influencer engagement and media trip. Various publications such as price promotions and the latest services are distributed to the media as a push strategy. On the pass strategy the selection of brand awareness is done to shape the audience perception of Meli Hotels International. "

"Tesis ini berupaya mengisi celah penelitian terkait dengan loyalitas pegawai pada konteks organisasi sektor publik dan dari perspektif komunikasi dengan melihat hubungan antara komunikasi internal dan loyalitas pegawai dengan dimediasi oleh keterlibatan, kepercayaan, dan kepuasan kerja. Penelitian dilakukan di organisasi Direktorat Jenderal Bea dan Cukai (DJBC) yang sedang mengalami peningkatan pada tren pengunduran diri pegawai dalam beberapa tahun terakhir. Didasarkan pada Teori Pertukaran Sosial, loyalitas pegawai dilihat sebagai hubungan pertukaran yang terjadi antara pegawai dengan organisasi tempat mereka bekerja. Penelitian dilakukan dengan pendekatan kuantitatif melalui survei kepada 376 pegawai DJBC yang tersebar di seluruh wilayah Republik Indonesia. Hasil survei dianalisis dengan metode Structural Equation Modelling-Partial Least Square (SEM-PLS) menggunakan bantuan perangkat lunak SmartPLS 3. Hasil penelitian menemukan bahwa komunikasi internal memiliki hubungan langsung positif yang sangat signifikan dengan keterlibatan, kepercayaan, dan kepuasan kerja. Komunikasi internal juga memiliki hubungan tidak langsung yang signifikan dengan loyalitas pegawai melalui keterlibatan sebagai mediator. Dari hasil penelitian, dapat disimpulkan bahwa beberapa aspek pada praktik komunikasi internal DJBC seperti arus informasi, transparansi, dan dukungan interaktif dapat mendorong pertukaran dari pegawai berupa peningkatan loyalitas dan intensi untuk bertahan di organisasi.

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This thesis seeks to fill the research gap related to employee loyalty in the context of public sector organizations and communication perspective by determining the relationship between internal communication and employee loyalty mediated by employee engagement, employee trust, and job satisfaction. This research was conducted at the Directorate General of Customs and Excise (DGCE) due to the increasing number of employee’s resignation. Based on the Social Exchange Theory, employee loyalty is seen as an exchange relationship that occurs between employees and the organization. The research used quantitative approach through a survey of 376 DGCE employees from various city and province of Republic of Indonesia. The research method employed was Structural Equation Modelling Partial Least Square (SEM-PLS) using SmartPLS 3 software for data analysis. The findings indicate that internal communication has a direct positive relationship with employee engagement, employee trust, and job satisfaction. Internal communication also has an indirect positive relationship with employee loyalty mediated by employee engagement. The research results revealed that several aspects of DGCE’s internal communication practices such as information flow, transparency, and interactive support can encourage exchanges from employees in the form of increased loyalty and intention to stay in the organization."

"Companies are forever being more creative in their branding strategies, building identities ranging from the warm-and-fuzzy to the ultra-cool and edgy. But it seems that many of these enterprises forgot that a brand, at its heart, is a promise to deliver. If the brand experience does not live up to that promise, customers will take their business elsewhere. "Brand Real" is a business strategy guide for making a brand's promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies. Author Laurence Vincent presents cautionary tales of supposed brand superstars as well as instructive case studies of genuine brand giants like American Express, Apple, Cisco, Google, Qualcomm, Virgin, and others. Readers will learn how to connect the outward-facing elements of their brands-logos, advertising, imagery, communications-directly to the core elements of business strategy and forge a powerful and lasting connection with their customers."

"Perkembangan industri kosmetik di Indonesia yang semakin meningkat membuat suatu merek perlu untuk memiliki daya tarik tersendiri dibandingkan dengan merek kompetitor lainnya. Keunikan merupakan kunci bagi suatu merek untuk dapat memikat daya tarik konsumennya. Wardah merupakan salah satu merek yang memiliki keunikan tersendiri dalam memperkenalkan mereknya kepada konsumen. Wardah menerapkan strategi islamic branding yang bersandar pada prinsip-prinsip syariah Islam dalam membentuk brand image-nya sebagai merek kosmetik halal di Indonesia. Makalah ini disusun untuk menganalisis penerapan strategi islamic branding oleh Wardah dalam pembentukan brand image dan pengaruhnya terhadap minat beli konsumen. Teori dan konsep yang digunakan dalam makalah ini meliputi islamic branding, brand image, dan purchase intention yang didukung oleh penggunaan metode pengumpulan data berupa data sekunder serta analisis masalah menggunakan metode analisis konten. Hasil analisis menemukan bahwa penerapan strategi islamic branding yang dilakukan Wardah dalam upaya pembentukan brand image memiliki pengaruh terhadap minat beli konsumen di Indonesia terhadap produk Wardah.

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The development of the cosmetic industry in Indonesia is currently increasing, this situation makes a brand need to have its own attractiveness to the consumers compared to other competing brands. Uniqueness is the key for a brand to be able to attract consumer appeal. Wardah is a brand that has a uniqueness in introducing its brand to consumers. Wardah implements an Islamic branding strategy that relies on Islamic syriah principles in shaping its brand image as a halal cosmetic brand in Indonesia. This paper is structured to analyze the implementation of Islamic branding strategy by Wardah in the formation of brand image and its effect on consumer buying intention. The theory and concepts used in this paper include Islamic branding, brand image, and purchase intention which are supported by the use of data collection methods in the form of secondary data and problem analysis using content analysis methods. The results of the analysis found that the implementation of the Islamic branding strategy carried out by Wardah in an effort to form a brand image had an influence on consumer buying interest in Indonesia for Wardah products."

"Fokus dari skripsi ini adalah untuk menguji hubungan antara Citra Toko dan Kualitas Pelayanan melalui Citra Merek, Intensi Pembelian Kembali, Kesadaran Harga dan Resiko yang diterima. Hasil dari penelitian ini menunjukkan bahwa Citra toko secara positif berpengaruh pada Intensi Pembelian, berpengaruh secara negatif terhadap Citra Merek. Kualitas pelayanan secara positif berpengaruh pada Citra merek tapi secara signifikan tidak memiliki pengaruh terhadap Intensi Pembelian Kembali. Citra Merek secara signifikan tidak memiliki pengaruh terhadap Intensi Pembelian Kembali, berpengaruh secara negatif terhadap Resiko yang diterima. Resiko yang Diterima secara negatif berpengaruh terhadap Kesadaran Harga dan Intensi Pembelian Kembali. Kesadaran Harga secara positif berpengaruh pada Intensi Pembelian Kembali. Data dalam penelitian ini sebanyak 155 responden menggunakan kuesioner. Sembilan hipotesis penelitian diuji menggunakan Structural Equation Modelling (SEM).

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The focus of this thesis is to examine the relationship between the Store Image and Service Quality through the Brand Image, Repurchase Intention, Price Consciousness and Perceived Risk. The results of this research show that the Store Image positively influential on Repurchase Intention, influence negatively on Brand Image. Service Quality affect positively on the brand image but significantly did not have an impact on Repurchase Intention. Brand image significantly did not have an impact on Repurchase Intention, negatively affect the Perceived Risk. The Perceived Risk negatively affect Price Consciousness and Repurchase Intention. Price Consciousness affect positive on Repurchase Intention. Data in this research is collected from 155 respondents by spreading the questionnaire. Nine hyphoteses in this research are tested by using Structural Equation Modeling (SEM)."

"Komunitas merek berbasis situs media jejaring sosial merupakan komunitas yang dibangun di dalam situs media jejaring sosial. Penelitian ini berusaha meneliti apakah komunitas merek di situs media jejaring sosial memiliki pengaruh positif terhadap elemen utama komunitas atau penanda komunitas dan praktik penciptaan nilai yang menuntun kepada kepercayaan merek dan loyalitas merek. Responden pada penelitian ini merupakan 300 anggota dari komunitas merek BlackBerry di Facebook dan / atau Twitter yang telah menjadi anggota dalam kurun waktu lebih dari tiga bulan yang tersebar di kota-kota besar pulau Jawa. Hasil penelitian ini menyatakan bahwa komunitas merek di media sosial memiliki pengaruh terhadap penanda komunitas, memiliki pengaruh terhadap dua dari empat variabel praktik penciptaan nilai, memiliki pengaruh terhadap kepercayaan merek yang menuntun kepada loyalitas merek. Pembahasan mengenai pengaruh serta kontribusi dan saran penelitian juga dibahas dalam penelitian ini.

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Social media based brand communities is a community built on the social media site. This study tried to find out whether brand community in social media sites have a positive influence on the major elements of a community or community markers values creation practices that lead to the brand trust and brand loyalty. Respondents in this study are 300 members of the BlackBerry brand community on Facebook and / or Twitter, which has become a member within a period of more than three months spread across the major cities of Java. The results of this study stated that the brand community has an influence on markers of brand community, the value creation practice, brand trust, and brand loyalty. Implicasion, research contributions, and suggestions are also discussed."