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"Buku ini merupakan kumpulan karangan dan tulisan yang dikerjakan penulis ketika negara Indonesia sedang mengalami berbagai konflik berbau SARA. Tulisan dalam buku ini bertujuan untuk ikut mambantu upaya-upaya tetap memelihara kerukunan hidup umat dari berbagai agama."

"Hubungan antara spiritual dan efektivitas kepemimpinan telah dibahas selama beberapa dekade. HUbungan ini telah dipisahkan dalam dua perspektif besar- PErtama, alam esoterik dari gagasan dan emosi tak berwujud; dan kedua, area praktis dan penyelidikan ilmiah. Penelitian ini mencoba mengintegrasikan dua perspektif besar ini. Secara khusus, penelitian ini meneliti efek interaktif dari nilai spiritual dan praktik spiritual terhadap efektivitas kepemimpinan. Temuan menunjukkan bahwa nilai spiritual dan praktik spiritual memilki efek-efek positif terhadap efektivitas kepemimpinan. Selanjutnya, penelitian ini menunjukkan bahwa nilai spriritual memilki efek interaktif terhadap efektivitas kepemimpinan. Hasil penelitian mengindikasikan bahwa organisasi harus meningkatkan nilai spiritual dan praktek spiritual. Diskusi, Implikasi, praktis, dan teoritis untuk penelitian lebih lanjut ditawarkan."

"The Institute of Malaysian and International Studies (IKMAS ),Universiti Kebangsaan Malaysia (UKM )focuses on multidisciplinary social science research that is related to the theme of globalization and social transformation .Since its establishment in 1995 ,the institute has undertaken several collegial book research projects that have been published .These include Capturing Globalization ,edited by J .H .Mittleman and Norani Othman (London :Routledge ,2001 );Malaysia Menangani Globalisasi :Peserta atau Mangsa ?edited by Norani Othman and Sumit Mandal (Bangi :Penerbit UKM ,2000 );Globalization ,Culture and Inequalities :In Honour of the Late Ishak Shari ,edited by Abdul Rahman Embong (Bangi :Penerbit UKM ,2004 );...."

"The government in Malaysia has fully adopted and developed the applications and practices ofinformation communication technologies (ICTs) to provide better online services to enhance thegovernment’s credibility. To understand service quality issues within this new delivery channel, thispaper investigates e-procurement portal/websites through the use of E-Service-Quality (E-S-QUAL)and E-Recovery Service-Quality (E-RecS-QUAL) scales by employing a questionnaire surveydistributed to 400 respondents. The collected data were analyzed using Smart PLS 3.0 to test therelationships among efficiency, system availability and privacy, responsiveness, and contact. Theresults show that both E-S-QUAL and E-RecS-QUAL strongly influence perceived service quality andbehavioral intentions. In addition, the evidence of perceived service quality in its role as a mediatorwas significant. The findings constitute an empirical contribution to the literature on the applicationof electronic service quality."