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"Perangkat lunak dalam operasional sebuah bank mengambil peranan yang sangat signifikan. Seluruh kegiatan operasional sepenuhnya didukung oleh perangkat lunak yang berkualitas. Untuk menjaga kredibilitasnya di mata nasabahnya diperlukan sistem yang tanpa cacat. Proses pengujian sebagai salah satu proses terpenting dalam pengembangan perangkat lunak memiliki peranan dalam menjamin kualitas perangkat lunak yang baik. Saat ini banyak model perbaikan proses pengembangan perangkat lunak, sebagai contoh CMMI. Namun model perbaikan proses yang ada sampai saat ini hanya membahas sedikit mengenai proses pengujian itu sendiri. Testing Maturity Model (TMM) yang memfokuskan pada perbaikan proses pengujian adalah suatu model yang dapat digunakan untuk mengukur tingkat kemapanan proses pengujian pada suatu organisasi. Model ini juga dilengkapi dengan metode pengukuran (TMM Assessment Model), alat pengukuran, dan juga langkah-langkah (Activities, Tasks dan Responsibilities) untuk memperbaiki proses pengujian dan mencapai tingkat yang lebih tinggi. Pada penelitian ini penulis akan melakukan pengukuran tingkat kemapanan proses pengujian pada sebuah bank dan membuat prioritas perbaikan berdasarkan area-area yang lemah. Dan pada akhirnya memberikan usulan perbaikan yang dapat diterapkan untuk memperbaiki proses pengujian pada organisasi tersebut. Untuk memberikan perencanaan yang konkrit, penulis menggunakan metode Plan, Do, Check, and Action (PDCA) Cycle untuk menyusun rencana aksi perbaikan proses pengujian. Hasil dari penelitian adalah penulis berhasil mengukur tingkat kemapanan proses pengujian pada Bank XYZ yaitu tingkat kemapanan 1. Penulis juga berhasil menemukan dua area yang lemah pada kondisi proses pengujian saat ini dan perlu diperbaiki untuk mencapai tingkat kemapanan 2. Dua area lemah yang harus diperbaiki adalah pembuatan sasaran dan kebijakan pengujian dan debugging dan melembagakan teknik dan metode dasar pengujian. Penelitian ini juga menghasilkan rencana aksi untuk membantu organisasi khususnya Bank XYZ untuk memperbaiki dua area yang lemah dan mencapai tingkat kemapanan 2. Dan pada akhirnya dapat meningkatkan kualitas proses pengujian dan produk perangkat lunak.

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In the daily operations of a bank, softwares used are taking a very significant role. The entire operations should be fully supported by good quality softwares. This is to ensure that the bank gives the best services to their customers while increase its credibility. As one of the most important processed in software development life cycle, a thorough testing process can ensure the quality of the software. Thus, the testing process itself becomes the main focus in many software development life cycles.

Nowadays, there are many models of the software development process improvement. For example, Capability Maturity Model Integration or known as CMMI. Unfortunately, the existing models only address less specific discussion about the testing process where people need more improvement of the testing process. Testing Maturity Model (TMM), which focuses on improving the testing process, is a model that can be used to measure the maturity of the testing process in an organization. It comes with a measurement method known as TMM Assessment Model, measurement tools, and ways (Activities, Tasks, and Responsibilities) where the combination of these three can improve and achieve a higher level of maturity.

Through this study, author will measure the maturity level of the testing process in a bank and gives recommendation on prioritizing the improvement based on the weak areas founded in the field. In the end, author proposes improvements that can be applied by the organization to the entire process of testing. Author uses PDCA (Plan, Do, Check, and Action) Cycle method to create action plans for improving the testing process.

The result of maturity level of the testing process at XYZ Bank is maturity level 1. The author also found two weak areas in the current conditions of the testing process which needs to be improved to achieve maturity level 2. Two weak areas that should be improved are Develop Testing And Debugging Goals And Policies and Institutionalize Basic Testing Techniques And Methods. The study also produced action plans to help the organization in particular XYZ Bank to fix two weak areas, achieve maturity level 2, and improve the quality of the test process and software product."

"ABSTRAKHasil survei CMMI-INSTITUTE, Universitas Carnegie Mellon, terdapat 6 perusahaan di Indonesia yang mendapatkan sertifikat CMMI-Dev v1.3 dengan maturity level 3 dan salah satunya adalah PT XYZ. Proses yang ada di PT XYZ bisa mencapai level 3 dengan melengkapi bagian-bagian yang belum terpenuhi. Masalah utama bagi PT XYZ dalam implementasi adalah standarisasi dokumen, hal ini dikarenakan setiap divisi memiliki bentuk dokumen yang berbeda-beda. Selain dokumen-dokumen dibuat menjadi standar, PT XYZ ingin memperbaiki atau meningkatkan proses-proses yang sudah ada yang masih di improvement agar menjadi lebih baik dan standar.Penelitian ini bertujuan untuk menemukan faktor-faktor yang mempengaruhi keberhasilan implementasi CMMI sesuai dengan kondisi PT XYZ. Penelitian dilakukan secara kualitatif dan kuantitatif dalam menemukan faktor-faktor yang mempengaruhi dalam implementasi CMMI. Untuk memprioritaskan faktor utama, dibutuhkan metode kualitatif dengan menggunakan kuisioner dan kuantitatif untuk mendapatkan peringkat dari faktor-faktor keberhasilan implementasi CMMI yang sudah divalidasi dari hasil kuisioner.Penelitian ini menghasilkan 17 faktor-faktor yang menjadi keberhasilan dalam implementasi CMMI sesuai kondisi PT XYZ dan bisa digunakan untuk perusahaan lain yang ingin mengimplementasi CMMI.

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ABSTRACTResult of survey by CMMI-INSTITUTE, Carnegie Mellon University, there are 6 (six) companies in Indonesia that achieve certificate CMMI-Dev v1.3 with level 3 maturity. One of them is PT XYZ. PT XYZ could achieve level 3 by completing several parts which requirements had not been met. PT XYZ faced a main problem in implementation progess. It is standardization of documents, because each division has a different form of document. Other than documentation, PT XYZ also needs to improve current processes that are still in improvement process to be a better standardized.This research aims to find out The Factors That Affects CMMI implementation Successful According to Current Conditions at PT XYZ. The approach of study in finding the factors that influence the implementation of CMMI was Qualitative and Quantitative. A qualitative method, using questionnaires, is used to prioritize the main factor. A quantitative method is used to get a ranking of the factors affecting CMMI implementation successful that have been validated by questionnaires results.The result of research is 17 factors that have made CMMI implemetation successful according to current conditions at PT XYZ. This finding expects that the factors could be applied by other companies which desire to implement CMMI."

"[ABSTRAKBadan Pusat Statistik merupakan lembaga pemerintah non kementrian yang bertugas untuk menyediakan data dan informasi statistik yang berkualitas Salah satu caranya adalah dengan menjamin tahapan pengolahan berjalan baik Untuk menjamin tahapan pengolahan berjalan dengan baik proyek pengembangan perangkat lunak diharapkan tepat waktu dengan produk perangkat lunak yang memiliki minimal failure Akan tetapi sampai sekarang masalah keterlambatan dan failure terhadap produk masih ada Untuk mengatasi permasalahan ini diperlukan suatu langkah perbaikan Langkah awal untuk melakukan perbaikan dengan mengetahui tingkat kemapanan organisasi dalam mengelola proyek pengembangan perangkat lunak Penelitian ini bertujuan untuk mengevaluasi tingkat kemapanan proses pengembangan perangkat lunak Subdit IPD Tingkat kemapanan proses ini selanjutnya dapat digunakan sebagai acuan dalam melakukan perbaikan proses pengembangan perangkat lunak Penelitian ini menggunakan kerangkat kerja CMMI DEV pendekatan continuous panduan appraisal SCAMPI C dan panduan perbaikan proses dengan model IDEAL Penelitian ini dibatasi hanya sampai tahap melakukan evaluasi tingkat kemapanan dan perumusan perbaikan proses pengembangan perangkat lunak Berdasarkan hasil penelitian dapat disimpulkan bahwa organisasi masih dinyatakan pada tingkat kapabilitas incomplete IPD disarankan menerapkan rekomendasi yang telah diusulkan Penerapan rekomendasi tersebut diharapkan dapat mengatasi lebih dari 70 kelemahan pada process area PP PMC RQM CM PPQA dan 33 untuk VER.

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ABSTRACTStatistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ;Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ;Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ;Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER , Statistics of Indonesia is a non ministerial government agencies tasked to provide qualified data and statistical information To provide that Statistics of Indonesia need to ensure that the processing stage goes well To ensuret the processing stage went well the software development projects should be on time and minimal failure However the problems of delay and several failure are still found The first step to overcome this problems is to determine the position of organizational capability in the software development process This study aimed to evaluate the capability of the software development process in Sub directorate IPD The level of capability of this process can then be used as a reference in the software process improvement This study use CMMI DEV framework continuous representation SCAMPI C appraisal prosedure and IDEAL model to guide software process improvement This study is limited only to a point to evaluate the level of capability and formulation of the software development process improvement Based on the results of this research concluded that the organization meets incomplete capability level IPD has suggested implementing the recommendations proposed Implementation of these recommendations is expected to handle more than 70 of the weaknesses in the process area of PP PMC RQM CM PPQA and 33 for the VER ]"

"Teknologi informasi (TI) telah menjadi bagian strategi bagi Kementerian Sekretariat Negara dalam rangka meningkatkan pelayanan dan kinerja. Hal ini dituangkan pada beberapa Peraturan Menteri Sekretaris Negara sebagai kebijakan dari organisasi yang ingin mengoptimalkan kinerja dengan dukungan TI di lingkungan Kementerian Sekretariat Negara. Perangkat lunak pun dibangun dan dikembangkan dalam menunjang kegiatan dari unit-unit kerja yang ada. Pengembangan dilakukan melalui lelang atau swakelola. Terlibatnya pihak luar dalam pengembangan perangkat lunak melalui lelang memerlukan pengawasan dan kontrol, karena kadang terjadi masalah dalam pengembangan perangkat lunak, seperti gagal dalam membangun atau pembangunan terlambat (tidak sesuai jadwal). Dalam rangka mendapatkan penyedia yang lebih berkualitas maka dilakukan kajian penilaian kapasitas penyedia perangkat lunak. Penilaian kapasitas dari penyedia dilakukan untuk mengetahui kualitas dari penyedia sehingga dapat mengurangi kesalahan atau kelemahan yang sering terjadi pada pengembangan melalui lelang. Capability Maturity Model Integration for Development (CMMI-DEV) representasi Continuous dan Standard CMMI Appraisal Method for Process Improvement (SCAMPI) digunakan sebagai bahan dalam merancang kerangka penilaian kapasitas penyedia. Rancangan kerangka penilaian kapasitas penyedia digunakan untuk dua hal, yaitu untuk menilai kapasitas peserta lelang sebagai calon penyedia, dan menilai penyedia pada saat pemeriksaan pekerjaan. Dengan adanya rancangan kerangka penilaian kapasitas penyedia diharapkan dapat memilih penyedia yang lebih baik lagi, dan sebagai pembelajaran bagi tenaga teknis di Unit Kerja TI Kementerian Sekretariat Negara dalam mengembangkan perangkat lunak secara swakelola.

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Information technology ( IT ) has become a part of the strategy of the Ministry of State Secretariat in order to improve its services and performance. This matter is stated in some of the Regulations of the Ministry of State Secretary as the policies of the organization who wants to optimize the performance of the IT support at the Ministry of State Secretariat. The software is built and developed to support the activities of the available working units. The development process is performed through an auction or a self-management. The involvement of external parties in the development of software through an auction requires supervision and control, because sometimes there are problems in software development, such as building failure or late construction (behind schedule).

In order to get a higher quality provider, then a capacity assessment study on software provider should be conducted. Assessment of the capacity of providers is conducted to know the quality of providers so that the errors or weaknesses that frequently occur in the development process through auction could be minimized. Capability Maturity Model Integration for Development (CMMI-DEV) Continuous representation and Standard CMMI Appraisal Method for Process Improvement (SCAMPI) are used as the materials in designing a framework for assessing the capacity of providers.

The framework design of provider capacity assessment is used for two objectives, namely to assess the capacity of the prospective bidders as the candidates of the future providers, and to assess the provider when examining the work performed. With the framework design of provider capacity assessment, it is expected that a better provider can be chosen, and it is also expected that the technical personnel in the IT Work Unit of the Ministry of State Secretariat will be able to learn how to develop software by a self-management."

"Bank XYZ merupakan salah satu Bank terbesar dan pertama di Indonesia yang memberikan layanan keuangan secara fisik maupun digital kepada nasabahnya. Untuk mendukung transformasi digital, XYZ melakukan pengembangan aplikasi baik untuk nasabah eksternal maupun internal. Akan tetapi, saat ini target waktu pengembangan perangkat lunak belum tercapai, karena terdapat beberapa proyek pengembangan yang terlambat atau dilakukan carry over (dipindahkan ke tahun berikutnya). Fokus dari penelitian ini adalah menyelesaikan akar masalah yaitu estimasi effort pengembangan perangkat lunak yang tidak akurat. Oleh karena itu, penelitian ini melakukan evaluasi proses perencanaan dan estimasi effort pengembangan perangkat lunak, kemudian menyusun rekomendasi perbaikan pengembangan perangkat lunak. Teori serta pendekatan yang digunakan adalah CMMI 2.0 dengan menggunakan representasi berkelanjutan (continuous). Penelitian ini menggunakan metodologi kualitatif dan kuantitatif, yaitu melalui kuesioner dan penilaian menggunakan SCAMPI C dari CMMI Dev 1.3 yang disesuaikan. Aktivitas pertama adalah melakukan evaluasi kondisi aktual perusahaan untuk memilih roadmap, kemudian melakukan pemetaan project roadmap yang terpilih ke practice area CMMI 2.0. Empat practice area dari 29 PA yang terpilih pada penelitian ini adalah Planning (PLAN), Estimating (EST), Monitor and Control (MC), dan Requirement Development and Management (RDM). Berdasarkan hasil penelitian, XYZ mencapai tingkat kapabilitas 1 untuk practice area PLAN dan RDM, serta tingkat kapabilitas 0 untuk practice area EST dan MC. Profil kapabilitas XYZ ini menjadi dasar untuk menyusun tujuh rekomendasi perbaikan menggunakan model IDEAL, sehingga proses perencanaan dan estimasi effort pengembangan perangkat lunak bisa lebih baik. 

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XYZ Bank is one of Indonesia’s largest and the first banks that provide physical and digital financial services to its customers. To support digital transformation, XYZ Bank develops applications for both external and internal customers. However, the software development target has not been achieved due to several development projects that are delayed or carried over (moved to the following year). This research focuses on solving the problem’s root cause, including the inaccurate development effort estimation. Therefore, this research evaluates the planning and effort estimation process of software development at XYZ, then compiles several recommendations for software development improvements. The theory and approach used in this research are CMMI 2.0 using continuous representation. This research was conducted using a qualitative and quantitative methodology through a questionnaire, followed by an evaluation using SCAMPI C from CMMI Dev 1.3 that has been adapted. The activity began with evaluating the company’s current condition to select a roadmap, then mapping the selected project roadmap to the CMMI 2.0 practice areas. Four practice areas from 29 PAs selected in this research are Planning (PLAN), Estimating (EST), Monitor and Control (MC), and Requirement Development and Management (RDM). From this research, XYZ has reached capability level 1 for PLAN and RDM practice areas and capability level 0 for EST and MC practice areas. The capability profile of XYZ becomes a basis for compiling seven recommendations for improvement using the IDEAL model so that the planning process and estimation of software development efforts could be better."

"Penggunaan teknologi informasi (TI) saat ini sudah menjadi salah satu kebutuhan pokok bagi sebagian besar organisasi perusahaan dalam menjalankan bisnisnya. Dengan melakukan investasi TI untuk semua aspek, perusahaan mengharapkan agar setiap target bisnis yang sudah dicanangkan dapat lebih mudah di capai. Sinar Mas Mining (SMM) adalah perusahaan yang bergerak di bidang pertambangan batubara yang telah melakukan beberapa pengembangan teknologi dalam bentuk proyek. Selama 2 tahun (2018-2019) terdapat 59 proyek yang dilaksanakan oleh Direktorat IT di SMM namun tercatat ada 57% proyek yang tidak berjalan dengan semestinya dan jauh dari target yang sudah ditentukan. Permasalahan ini dapat diselesaikan dengan meningkatkan kematangan manajemen proyek di perusahaan dengan mengikuti standar model tingkat kematangan IPMA Delta yang dikembangkan oleh organisasi IPMA. Pengukuran dilakukan secara menyeluruh berdasarkan kompetensi pada tiga indikator utama yaitu; individu, organisasi dan proyek. Dari hasil penelitian menujukkan bahwa perusahaan selama ini memiliki tenaga kerja dengan pengetahuan yang cukup baik dalam melaksanakan manajemen proyek namun masih ada beberapa aspek yang harus ditingkatkan. Terdapat 13 kompetensi individu dan 15 kompetensi organisasi yang belum mencapai tingkat kematangan yang diharapkan. Untuk itu perusahaan perlu menjalankan sejumlah rekomendasi yang dihasilkan berdasar 28 aspek pada penelitian ini agar tingkat kematangan manajemen proyek sesuai dengan yang diharapkan.

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The use of information technology (IT) has now become one of the basic needs of most corporate organizations in running their business. By investing in IT for all aspects, the company hopes that every business target that has been launched can be more easily achieved. Sinar Mas Mining (SMM) is a company with primary business in the coal mining sector, has carried out several technological developments in projects. In 2 years (2018-2019), there were 59 projects carried out by the IT Directorat only at SMM, but it was recorded that 57% of projects did not run properly and were far from the predetermined targets.

This problem is solved by increasing the company's project management maturity by following the IPMA Delta maturity level model standard developed by the IPMA organization. Measurement is carried out based on competence in every aspect, namely, individual, organizational, and project aspects.

The research results show that the company has human resources with sufficient knowledge in implementing project management, but several aspects need to be improved. There are 13 individual competencies and 15 organizational competencies that have not reached the expected maturity level. For this reason, the company needs to carry out several recommendations generated based on the 28 aspects of this study so that the project management maturity level is as expected.

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"PT XYZ (XYZ) adalah suatu perusahaan yang bergerak di bidang jasa teknologi informasi (TI), khususnya jasa transaksi pembayaran elektronis. XYZ adalah perusahaan yang berbasis proyek dalam pemenuhan layanan dan produk kepada pelanggan, sehingga pelaksanaan proyek menjadi hal yang krusial.Manajemen proyek yang baik diperlukan agar layanan dan produk TI yang diberikan XYZ kepada pelanggannya dapat optimal. Dengan menggunakan model kematangan manajemen proyek, XYZ dapat mengetahui tingkat kematangan pelaksanaan manajemen proyeknya dan dapat mencapai tingkat kematangan yang diinginkan berdasarkan standar dari model tersebut. Hasil yang diharapkan dari penelitian ini adalah tingkat kematangan manajemen proyek XYZ berdasarkan project management maturity model (PMMM), dan rekomendasi perbaikan.

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PT XYZ (XYZ) is a company that provides IT services, specializing in switching and payment services. In delivering these services, XYZ is a project based company, so project management and implementation becomes crucial. Excellent project management is needed so services can be delivered optimally. Project management maturity level assesment based on the project management maturity model (PMMM) can be done to give XYZ a description regarding the current level of maturity. The result of this research will be the maturity level of current project management and recommendations to improve the maturity level."

"ABSTRAKKeberhasilan sebuah organisasi pengembang piranti lunak dalam mengelola proyek piranti lunak selain harus menguasai aspek teknis dan metodologi pengembangan piranti lunak, juga diperlukan suatu tingkat kematangan (Capability Maturity) dalam pengembangan produk piranti lunak tersebut. Software Engineering Institute telah mengembangkan Capability Maturity Model (CMM) sebagai kerangka kerja acuan untuk meningkatkan kemampuan organisasi dalam mengembangkan piranti lunak secara berkelanjutan. Dalam lingkungan bisnis untuk mendapatkan pengakuan secara formal terhadap jaminan kualitas dari produk piranti lunak yang dihasilkan oleh suatu organisasi, bila organisasi tersebut menerapkan sistem manajemen mutu ISO 9000 dan telah berhasil memperoleh sertifikasinya, sebagai tanda bahwa organisasi tersebut memiliki perhatian pada peningkatan proses dan kualitas pada produk yang dihasilkan. Penelitian dilakukan antara lain dengan memetakan antara CMM dengan ISO 9001 yang bermaksud untuk mendapatkan keterkaitan antara kedua penilaian tersebut, yang kemudian akan membantu mempermudah dalam usaha memenuhi kedua penilaian tersebut. Untuk kemudian dibuat suatu strategi atau langkahlangkah yang harus dilakukan oleh organisasi untuk memenuhi tingkat kematangan khusus tingkat kedua dari CMM dengan dititikberatkan pada permasalahan penerapan Requirements Management sebagai jalan untuk mencapai bakuan ISO 9001 :2000. Studi kasus dilakukan di Software Development Center - PT Fujitsu System Indonesia ( SDC-PT FSI) sebagai sebuah perusahaan pengembang piranti lunak. Dengan melakukan evaluasi terhadap keadaan dan cara kerja SDC-PT FSI yang ada sekarang, berdasarkan CMM, terutama bagaimana pelaksanaan mengenai Requirement Management karena salah satu kunci keberhasilan dari proyek pengembangan piranti lunak adalah pemahaman dari Requirement Engineering dan bagai.mana mengelolanya. Kemudian ditentukan langkahlangkah yang harus dilakukan untuk memenuhi CMM tingkat 2 KP A Requirements Management dan bagaimana pemenuhan terhadap klausulaklausula ISO 9001 :2000 yang terkait dengan CMM tingkat 2 KP A Requirements Management.

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ABSTRACTThe successful of company software development organization in handling software project also needs a degree of capability maturity in developing software product besides capability in handling technical aspects and software development method. Software Engineering Institute has developed Capability Maturity Model (CMM) as frame work to improve organization's capability in developing software continuously. In order to get formal confesion in business environment for quality guarantee of that software, the organization has to apply ISO 9000 quality management system and get the certification as the prove that the organisation has special attention to increase the process and the quality of their product . The examination is done by depicting CMM and ISO 2000 to get the relationship between two comparison those scoring system.Rely on that scoring, the organization will make some strategy or steps which have to be done by the organization to achieve a a second step of special maturity of CMM by concentrating to Requirements Managemnt adoption problem as the solution in achieving ISO 9001 :2000. Case study has been done at Software Development Center - PT Fujitsu System Indonesia (SDC-PT FSI) as a software developement company. The case study was done by evaluating SDC-PT FSI situation and work system recently with CMM, which mainly evaluate the application of Requirements Management. It is because the success key of software development project is the understanding of Requirements Engineering and its management. After this, we have to decide the steps which have to be done in full filling CMM level 2 KP A Requirements Management and ISO 9001 : 2000 clause which is related with CMM level 2 KP A Requirements Management."