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"Treasured for centuries, the world's folk tales have left a legacy of wisdom for countless generations. Going beyond simple entertainment, stories such as "The Lion and the Hare" and "The Woodcutter's Daughter" instruct through example how to live in a world populated with dishonest, petty, and conniving characters. "In the Land of Difficult People" presents 24 charmingly illustrated fables. Taken from around the world, each exemplifies the best methods to use when dealing with the difficult people at work. This helpful book identifies eight major types of difficult people, giving readers strategies for working with each of them.From untrustworthy ravens to commitment - avoiding snails and poor-communicating monkeys, this instructive collection follows each story with a down-to-earth analysis of how to manage any situation involving the toughest of characters. For anyone venturing 'into the woods' of modern-day workplace, this book is a powerful potion of common sense that will lead to happily-ever-after endings every time."

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ABSTRACTHow John Maynard Keynes became one of the greatest stock investors of all time--and how you can replicate his successKeynes was not only one of the most influential economists of the 20th Century but also a savvy investor who financially advised Winston Churchill and FDR.Keynes's Way to Wealth presents the legendary economist's most powerful investment principles and strategies, including buying quality stocks and holding them, trading commodities, ignoring short-term news, building portfolios with opposed risks, the upside to being a contrarian, and the power of dividends.Including original research from the Keynes Archive at King's College, the book dissects what Keynes owned, how he bought and sold, and how his theories guided his decisions throughout his life. Ultimately, this is a guide to the portfolio management style of the most successful investors in the world, such as Benjamin Graham, Warren Buffett, and Charles Munger--all of whom have adopted similar methods as Keynes.John Wasik has covered investor protection issues for more than a quarter century and won 18 awards for his work, most of it for investigations conducted during his 15-year tenure as a special projects editor at Consumers Digest magazine"

"Spells out surefire strategies for success in an entertaining, and practical way. This book reveals inside secrets of successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who can spread the word far and wide-online and off."