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"his volume provides a practical theory of how to accomplish the political work of leading organizations through strategic change. The theory is a comprehensive synthesis of research on strategic planning and management. There's no better single reference point for choosing an approach to strategic planning and carrying it through to a successful conclusion." --Michael Barzelay, professor of public management, London School of Economics and Political Science; coauthor, Preparing for the Future: Strategic Planning in the U.S. Air Force."