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"High-performance organizations must have supervisors with the ability to manage resources and work effectively with others. This Infoline offers a five-step method for developing a supervisory training program. It defines what it means to be a supervisor and discusses the importance of a needs assessment when designing, developing, and evaluating a training program."

"New supervisor training will enable you to help up-and-coming supervisors make the transition from individual contributor to leader. This title features interactive training and evaluation methods and strategies for improving the new manager development experience."

"It zeroes in on how to design successful training for the face-to-face or virtual classroom and serves as a guide for developing self-study training programs, such as online tutorials and workbooks. Carliner delves into the analysis and evaluation phases of training design and gives prominence to core competencies like materials development, marketing, and administration."