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"Intelligence, ambition, and skill can take you a long way to achieving your career goals-but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern workplace, if you lack good communications skills, social savvy, and a sense of appropriate behavior, you'll be going nowhere fast. The etiquette edge gives you a clear, commonsense approach to making "good behavior" a competitive advantage. Packed with quizzes, helpful checklists, and clear examples, this practical book shows you how to: make a great impression on bosses, and get along with "enemies", deliver uncomfortable-to-convey information with tact and finesse-including condolences, turn your body language into a communication asset, register complaints without sounding like a troublemaker, skillfully schmooze your way to success...and much more rather than dwelling on dry, nitpicky rules."

"Jepang sebagai negara industri maju telah banyak memiliki konsep kerja untuk meningkatkan mutu perusahaan. Perusahaan Jepang memiliki dasar sikap kerja yakni sikap kerja 5S. Skripsi ini menjelaskan tentang penerapan konsep 5S di perusahaan Jepang di Indonesia. Sanken Win Indonesia Furnace Asia merupakan perusahaan Jepang yang bergerak di bidang furnace (tungku pembakaran). Sanken Win Indonesia Furnace Asia merupakan salahsatu perusahaan Jepang di Indonesia yang menerapkan sikap kerja 5S. Penelitian ini adalah penelitian kualitatif yang datanya didapat melalui studi kepustakaan, dan wawancara. Analisis dari skripsi ini berfokus pada penerapan, kelebihan, dan kekurangan dari konsep 5S di perusahaan tersebut.

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As an industrially developed country, Japan has industrial concepts that meant to advance their company quality. Japanese company has a standart working etiquette which called 5S. This thesis studies about the application of 5S in Japanese company in Indonesia. Sanken Win Indonesia Furnace Asia is Japanese furnace company. Sanken Win Indonesia Furnace Asia is one of Japanese company in Indonesia that applicate the 5S working etiquette. This research used qualitative research method which the data is collected form literature studies and interview. This thesis is focused on application, advantages, and disadvantages of 5S concept in Sanken Win Indonesia Furnace Asia."

"Understanding business etiquette and protocol intelligence gives professionals an edge. These soft skills may seem inconsequential, but they go a long way toward building your reputation and image. This Infoline is designed for anyone looking to understand the basics of professional etiquette. Readers will learn how to make proper introductions, greet international clients, and navigate business lunches and dinners."