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"Sour Sally opening has marked the trend of frozen yogurt started in May 2008. In November 2009, Yogu Buzz by Sour Sally introduced. It is an initiation to reach a new segment, the middle to lower segment by its price scheme that lower than Sour Sally. The objective of the research is to find consumers evaluation of both Sour Sally and Yogu Buzz and how Yogu Buzz affect Sour Sally as its parent brand. The analysis employed compare means, one-way ANOVA, and Paired samples t-test. Main issues Yogu Buzz has are the lack of outlet and low awareness. It is suggested that Yogu Buzz need to expand its outlets and branching out towards outer Jakarta areas can increase Yogu Buzz's visibility. Another concern is Yogu Buzz needs to set effective marketing communication. Related to its effect on Sour Sally, Yogu Buzz viewed as different brand that did not hurt the image of Sour Sally.

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Hadirnya Sour Sally di Jakarta pada Mei 2008 menjadi awal trend frozen yogurt. Pada November 2009, Sour Sally meluncurkan Yogu Buzz untuk merambah segmen baru yaitu segmen menengah ke bawah, dengan skema harga yang lebih murah dibanding Sour Sally. Tujuan penelitian ini untuk mengetahui evaluasi konsumen terhadap Sour Sally dan Yogu Buzz serta bagaimana Yogu Buzz mempengaruhi Sour Sally sebagai parent brand. Analisis data menggunakan compare means, one-way ANOVA, dan paired samples t-test. Isu utama yang dihadapi Yogu Buzz adalah masih kurangnya gerai dan rendahnya awareness terhadapnya. Maka dianjurkan bahwa Yogu Buzz harus melakukan ekspansi gerai dan memulai di area luar Jakarta yang dapat meningkatkan visibility Yogu Buzz sendiri. Hal lain yang perlu diperhatikan adalah Yogu Buzz perlu mendesain program komunikasi marketing yang lebih efektif. Terkait dengan dampaknya terhadap Sour Sally, Yogu Buzz dinilai sebagai merek yang berbeda dan tidak mengganggu image Sour Sally."

"Terdapat 10 Karakter Konsumen Indonesia, salah satunya adalah karakter "Tidak Terencana". Salah satu bentuk perilaku konsumen yang tidak terencana adalah terjadinya Impulse Buying. Industri ritel berkembang seiring dengan perubahan di masyarakat dan dalam beberapa tahun terakhir telah berkembang pesat di berbagai belahan dunia, termasuk Indonesia. Penelitian ini mencoba melihat bagaimana pengaruh orientasi kultur (individualis dan kolektivis), geografis, demografis (jenis kelamin, pekerjaan, penghasilan dan usia), serta store atmosphere terhadap pembelian impulsif (tendensi dan frekuensi). Penelitian ini menggunakan T-test, One-way ANOVA, serta analisis regresi berganda.Hasil penelitian ini menunjukkan bahwa orientasi kultur, demografis (pekerjaan dan penghasilan), serta store atmosphere memiliki pengaruh yang positif terhadap tendensi pembelian impulsif. Orientasi kultur, demografis (jenis kelamin, pekerjaan, penghasilan dan usia), serta store atmosphere juga memberikan pengaruh yang positif terhadap frekuensi pembelian impulsif.. Penghasilan dan Store Atmosphere adalah variabel yang memiliki pengaruh paling signifikan terhadap pembelian impulsif.

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There are 10 characters of Indonesian consumers, one of the character is "Unplanned Buyers". Impulse buying is one form of unplanned consumer behavior. Retail industry evolves with changes in society and in recent years has expanded rapidly in many parts of the world, including Indonesia. This research tried to see how is the influence of cultural orientations (individualistic and collectivist), geographic, demographic (sex, occupation, income and age), and store atmosphere affect to impulsive buying (frequency and tendency). This research is using T-test, One-way ANOVA and multiple regression analysis.The results of this research also showed that culture orientation, demographics (occupation and income), and store atmosphere have positive effect on impulsive buying tendency. The results of this research also indicate that culture orientation, demographics (gender, occupation, income, and age), and store atmosphere have significant effect on impulsive buying frequency. Income and Store Atmosphere are the most significant influence variables on impulsive buying."

"Berkembangnya bisnis ritel dengan pesat membuat persaingan merebut pasar di antara para peritel tidak dapat dihindari. Untuk itu, mereka berusaha menampilkan toko mereka sebaik mungkin untuk menarik konsumen agar mau berkunjung ke toko mereka. Toko dianalogikan sebagai manusia yang memiliki kepribadian dan daya tarik. Penelitian ini bertujuan untuk mengetahui apakah store attribute memiliki pengaruh terhadap dimensi store personality secara berbeda antara segmen laki-laki dan perempuan dan apakah dimensi store personality memiliki pengaruh terhadap perilaku konsumen dalam memilih toko ritel yang akan mereka kunjungi. Hasil penelitian ini akan memberikan informasi terkait atribut toko apa saja yang membentuk kepribadian department store berdasarkan persepsi pria dan wanita dan pengaruhnya terhadap perilaku pemilihan department store.

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The rapid development of retail bussiness creates an avoidable grabbing market competition among the retailers. Therefore, the retailers attempt to create the display of their store as good as possible to attract consumers to visit their store. The store is considered as a human which has personality and attractiveness. This research aims to determine whether store attribute has influence to store personality dimension differently across different segment of gender and also to determine whether store personality dimension has influence to consumers storechoice behaviour that they will come in. The result of this research will provideinformation regarding any store attributes which make up the department store personality depend on perception of male and female. The result will also provide information regarding the influence of department store personality on consumers store choice behaviour."

"Sertifikasi SCUBA diving tidak hanya diminati oleh orang-orang yang memiliki penghasilan tetap. Produk yang tidak menjadi kebutuhan pokok ini juga diminati oleh mahasiswa yang pada umumnya belum memiliki penghasilan tetap. Oleh karena itu, ada perilaku konsumen tertentu yang mendasarinya. Skripsi ini bertujuan untuk menganalisis perilaku konsumen sertifikasi SCUBA diving di kalangan mahasiswa menggunakan pemetaan persepsi. Perilaku konsumen diinterpretasikan ke dalam atribut-atribut tertentu. Kemudian atribut-atribut terpilih dibuat menjadi sebuah peta persepsi. Termasuk di dalamnya proses pengambilan keputusan pembelian. Jenis penelitian ini adalah penelitian kualitatif. Hasil penelitian menyatakan bahwa terdapat pertimbangan secara rasional dan emosional yang terlibat dalam proses pengambilan keputusan dari konsumen sertifikasi SCUBA diving. Atribut-atribut yang berasal dari aspek emosional dan rasional informan dapat dikelompokkan dan pada akhirnya ditemukan empat jenis konsumen sertifikasi SCUBA diving yaitu, prospecting diver, discovery diver, ardent diver, purposive diver

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SCUBA diving certification is not only interesting for people already have income. Products that are not a primary need are also in demand by students who generally don’t have stable income yet. That means there are particular consumer behaviors underlie. This study aims to analyze the consumer behavior of SCUBA diving certification among university students. Consumer behavior is interpreted as several particular attributes. Then the selected attributes are made into a perceptual map. Purchase decision process is included in it. This research is a qualitative study. The research found there is rational and emosional consideration involved in purchasing process. The attributes derived from informan’s emotional and rational aspects can be grouped and finally found four types of SCUBA diving certification consumers, namely prospecting diver, discovery diver, ardent diver, purposive diver."

"Segmen barang mewah pribadi telah berkontribusi paling besar pada keseluruhan pertumbuhan penjualan pasar barang mewah di dunia tahun 2018 (Boston Consulting Group, 2019). Hal tersebut didukung dengan adanya fenomena peningkatan permintaan konsumen yang lebih muda, yaitu Generasi Y. Kosmetik yang sudah menjadi bagian hidup wanita, kini bertambah keistimewaannya karena nilai kemewahan yang digunakan konsumen Generasi Y untuk memengaruhi presentasi dirinya di mata publik. Meskipun begitu, penelitian mengenai perilaku konsumen muda terhadap luxury cosmetic saat ini masih sedikit. Penelitian ini dilakukan untuk memahami faktor nilai personal dan sosial pada konsumen wanita Generasi Y, serta pengaruhnya pada sikap dan perilaku penggunaan luxury cosmetic brands di wilayah Indonesia. Faktor brand consciousness ditambahkan pada penelitian ini sebagai karakteristik dari konsumen Generasi Y. Desain penelitian ini adalah konklusif deskriptif dengan teknik judgemental sampling. Metode Structural Equation Modelling (SEM) digunakan untuk menganalisis data yang diperoleh dari survei melalui penyebaran kuesioner secara online, sebanyak 460 responden. Hasil yang diperoleh adalah sikap terhadap luxury cosmetic brands, nilai materialistis, dan nilai identitas diri memengaruhi secara signifikan perilaku penggunaan luxury cosmetic. Selanjutnya hanya faktor brand consciousness, memengaruhi sikap terhadap luxury cosmetic brands. Implikasi manajerial serta saran untuk penelitian di masa mendatang dibahas lebih lanjut di dalam penelitian ini.

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Personal luxury segment has contributed the most to the growth of luxury goods in the world, in 2018 (Boston Consulting Group, 2019). This also supported by the increasing demand from younger consumers, that is the Generation Y. Cosmetics have been a part of women's lives and now are add the exquisiteness because of the luxury value that Generation Y can use to enhance their self-presentation. However, research on the behavior of young consumers towards luxury cosmetics is still limited.

This research was conducted to evaluate factors of personal and social values, which influence the attitude and usage behavior of Generation Y female consumer towards luxury cosmetic brands in Indonesia. Brand consciousness was added to this study as the characteristics of Generation Y consumers. Design of this study in conclusive descriptive with judgmental sampling technique Structural Equation Modeling (SEM) was used to analyze the data collected from an online survey of 460 respondents.

Findings of the study reveal that attitudes towards luxury cosmetic brands, materialistic value, and self-identity value have significant effects on the usage behavior of luxury cosmetic. Only brand consciousness has a significant effect on attitudes towards luxury cosmetic brands. Managerial implications and suggestions for future research are discussed further in this study."

"Penelitian ini bertujuan untuk melihat pengaruh identitas merek dan identifikasi merek dalam membentuk perceived value, customer satisfaction, brand trust, dan customer loyalty. Dalam penelitian ini brand identification, perceived value, customer satisfaction, dan brand trust dihipotesiskan sebagai variabel mediasi yang mempengaruhi customer loyalty. Penelitian ini menggunakan metode non probability sampling dengan sampel sebanyak 250 responden dari pemilik kendaraan bermotor yang memilih sendiri merek pelumasnya yang berlokasi di Jakarta. Data dianalisis menggunakan structural equation modelling dengan Lisrel 8.80. Hasil penelitian menunjukkan bahwa identitas merek berpengaruh terhadap identifikasi merek, perceived value, customer satisfaction, dan brand trust. Identifikasi merek tidak terbukti memediasi identitas merek dalam membentuk loyalitas konsumen. Sejalan dengan penelitian terlebih dahulu perceived value dan customer satisfaction merupakan faktor yang mempengaruhi brand trust yang pada akhirnya mempengaruhi customer loyalty.

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This study intends to analyze the effect of brand identity and brand identification on perceived value, customer satisfaction, brand trust and customer loyalty. In this study, brand identification, perceived value, customer satisfaction, and brand trust are hypothesized as mediating brand identity’s effect on customer loyalty. Non probability sampling method was used to select 250 respondents that were sampled from among motorcycle owners in Jakarta area who regularly purchase motorcycle engine oil. Data were analyzed using structural equation modelling with Lisrel 8.80 software.

This research indicates that brand identity affect brand identification, perceived value, customer satisfaction and brand trust. Furthermore, brand identification is not found to be mediating the relationship between brand identity and brand loyalty. In line with past research, this research also found evidence that perceived value and customer satisfaction are drivers of brand trust, which in turn affect customer loyalty."

"Seiring berkembangnya game serta jumlah massa pemain game hingga sekarang, banyak perusahaan game yang memiliki franchise besar mampu untuk memproduksi game untuk franchise tersebut setiap tahunnya. Kumpulan game dari satu franchise milik perusahaan game tertentu yang dikeluarkan setiap tahunnya disebut dengan annually released games. Salah satu platform distribusi game digital yang menjadi pasar game terbesar untuk annually released games pada saat ini adalah Steam. Setiap annually released games yang dikeluarkan dari suatu franchise diharapkan akan memiliki kualitas dan fitur tambahan yang lebih baik dari versi game tersebut di tahun sebelumnya. Meskipun seperti itu, kenyataannya masih terdapat annually released games yang tidak lebih baik dari versi sebelumnya yang menyebabkan pengguna tidak tertarik untuk membeli versi selanjutnya dari annually released games tersebut. Oleh karena itu, penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi repurchase intention terhadap annually released games pada platform Steam jika dilihat dari expectationconfirmation model (ECM). Penelitian ini menggunakan pendekatan kuantitatif dengan melibatkan total 270 responden yang setidaknya pernah membeli satu annually released games. Data penelitian diolah dan dianalisis menggunakan teknik structural equation modeling (SEM) dengan metode partial least squares (PLS) melalui tools SmartPLS. Hasil penelitian ini mengindikasikan bahwa confirmation memengaruhi keempat dimensi perceived value dan satisfaction secara signifikan. Emotional value ditemukan memiliki pengaruh yang signifikan terhadap satisfaction. Intention to repurchase annually released games dipengaruhi secara signifikan oleh satisfaction, value-for-money value, dan social value. Perolehan penelitian ini dapat digunakan untuk penelitian selanjutnya yang membahas topik serupa dan memberikan perspektif dan wawasan baru kepada pengembang annually released games saat ini dan masa depan.

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Along with the development of games and the number of game players until now, many game companies with large game franchises are able to produce games for their franchise annually. A collection of games from one franchise belonging to a particular game company that are released every year are called annually released games. One of the digital game distribution platforms that is becoming the largest gaming market for annually released games is Steam. Every game that is released every year from a franchise is expected to have better quality and additional features than the version of the game in the previous year. Even so, in reality there are still annually released games that are not better than the previous version, which causes users to not be interested in buying the next version of that game. Therefore, this study aims to analyze the factors that influence repurchase intention of annually released games on Steam platform when viewed from expectation-confirmation model (ECM). This study used a quantitative approach involving a total of 270 respondents who have repurchased at least one annually released game. The research data was processed and analyzed using structural equation modeling (SEM) technique with partial least square (PLS) method and SmartPLS tools. The results indicated that confirmation significantly affects all four dimensions of perceived value and satisfaction. Emotional value was found to have a significant influence on satisfaction. Intention to repurchase annually released games is influenced significantly by satisfaction, value-for-money value, and social value. The results of this research can be used for further research that discusses similar topics and may provide further perspectives and insights to current and future annually released games developers."

"Penelitian ini bertujuan untuk menganalisis perbandingan antara pengaruh brand awareness terhadap purchase intention Go-Jek dan GrabBike. Penelitian ini adalah penelitian kuantitatif dengan desain deskriptif. Penelitian ini dilakukan dengan survey kepada calon konsumen Go-Jek dan GrabBike yang berdomisili di wilayah Jabodetabek. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh antara brand awareness Go-Jek terhadap purchase intention dengan korelasi antar variabel mendekati sempurna. Untuk pengaruh antara brand awareness GrabBike terhadap purchase intention, hasil penelitian ini menunjukkan bahwa terdapat pengaruh antara brand awareness GrabBike terhadap purchase intention dengan korelasi antar variabel sangat kuat.

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This study's purpose was to analyze the effect of brand awareness towards purchase intention on the Go-Jek's and GrabBike's potential consumers, the respondents are men and women aged 18-28 years who live in Jakarta, Bogor, Depok, Tengerang, and Bekasi area. This study uses quantitative method approach. The results of this study indicate that there is a strong influence between Go-Jek's and GrabBike's brand awareness toward their purchase intention. the results of this study also indicate that both Go-Jek's and GrabBike's brand awareness and purchase intention have a very strong correlation between each variables."

"Kemajuan teknologi digital, environmental, social, and governance (ESG) telah diubah menjadi model digital environmental, social, and governance (DESG) yang dapat direalisasikan sebagai gerakan strategis yang berpotensi untuk bisnis berkelanjutan. Namun demikian, masih terdapat kekurangan penelitian mengenai bagaimana praktik DESG perusahaan berdampak pada ekuitas merek dan sikap pelanggan. Untuk itu, penelitian ini bertujuan untuk mengetahui pengaruh digital environmental, social, and governance (DESG) terhadap brand equiy dengan Customer attitudes sebagai variabel mediasi antar keduanya. Sampel yang digunakan dalam penelitian ini merupakan pelanggan yang pernah membeli produk dengan merek dari PT Unilever Indonesia. Terdapat sebanyak 200 resonden terkumpul yang menggunakan purposive sampling. Kemudian diolah dan dianalisis menggunakan Structural Equation Method (SEM). Hasil penelitian menunjukkan bahwa dalam upaya pengembangan berkelanjutan pada lingkup sosial dan tata kelola dimediasi dengan sikap pelanggan dapat meningkatkan ekuitas suatu merek dari perusahaan. Upaya pengembangan berkelanjutan pada lingkup lingkungan dapat mempengaruhi sikap pelanggan, namun sikap pelanggan tidak dapat menjadi mediator antara upaya pengembangan berkelanjutan pada lingkup lingkungan dengan ekuitas merek.

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Advances in digital, environmental, social, and governance (ESG) technology have been transformed into a digital environmental, social, and governance (DESG) model that can be realized as a strategic movement with potential for sustainable business. However, there is still a paucity of research on how companies' DESG practices impact brand equity and Customer attitudes. For this reason, this study aims to determine the effect of digital environmental, social, and governance (DESG) on brand equity with Customer attitudes as a mediating variable between the two. The sample used in this study is a Customer who has purchased a branded product from PT Unilever Indonesia. There were 200 respondents collected using purposive sampling. Then processed and analyzed using the Structural Equation Method (SEM). The results of the study show that in an effort to sustainably develop the social and governance spheres, mediated by Customer attitudes can increase the brand equity of a company. Sustainable development efforts in the environmental sphere can influence Customer attitudes, but Customer attitudes cannot mediating between sustainable development efforts in the environmental sphere and brand equity."