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"Direktorat Jenderal Pajak menggunakan withholding system sebagai salah satu cara yang efektif untuk memungut pajak, sebab system ini memastikan realisasi penerimaan pajak lebih. Withholding system juga dapat meminimalisir kebocoran pajak yang dilakukan melalui praktek tax avoidance dan tax evasion. Tetapi sistem ini memberikan beban yang cukup berat bagi Wajib Pajak yang dipotong dan pihak pemotong pajak karena mengganggu likuiditasnya dan menimbulkan beban administrasi. Langkah Direktorat Jenderal Pajak mengeluarkan Peraturan Direktorat Jenderal Pajak Nomor : PER-70/PJ./2007 Tanggal 9 April 2007 Tentang Jenis Jasa Lain Dan Perkiraan Penghasilan Neto Sebagaimana Dimaksud Dalam Pasal 23 Ayat (1) Huruf C Undang-Undang Nomor 7 Tahun 1983 Tentang Pajak Penghasilan Sebagaimana Telah Beberapa Kali Diubah Terakhir Dengan Undang-Undang Nomor 17 Tahun 2000, yang merupakan perubahan dari PER-178/PJ/2007 dan KEP-170/PJ./2002 yang menurunkan beberapa tarif efektif pemotongan PPh Pasal 23 yang merupakan salah satu jenis withholding tax merupakan jawaban Direktorat Jenderal Pajak atas berbagai kritik yang diterima berkaitan dengan tingginya tarif dan jenis penghasilan yang dikenakan pemotongan pajak. Pokok permasalahan dalam penelitian ini pertama, bagaimana implementasi penurunan pemotongan tarif PPh Pasal 23 khususnya atas jasa teknik, jasa manajemen dan jasa konsultasi terhadap kinerja keuangan Wajib Pajak yang mempunyai usaha dibidang tersebut di KPP PMA Lima? Kedua, faktor-faktor apa yang menentukan keberhasilan/kegagalan penerapan kebijakan pemerintah menurunkan tarif PPh Pasal 23 khususnya atas jasa teknik, jasa manajemen dan jasa konsultasi Ketiga, Apakah besaran penurunan tarif PPh Pasal 23 atas jasa teknik, jasa manajemen dan jasa konsultasi sudah tepat untuk memacu perkembangan usaha Wajib Pajak Kerangka teori yang digunakan dalam penelitian ini adalah bahwa withholding system adalah suatu sistem pemungutan pajak yang memberi wewenang kepada pihak ketiga untuk memotong/memungut besarnya pajak yang terutang, pihak ketiga yang telah ditentukan tersebut selanjutnya menyetorkan dan melaporkannya kepada fiskus. Sistem withholding tax ini dirancang untuk menghasilkan penerimaan pajak dengan jumlah yang besar secara lebih efisien dan tidak memerlukan biaya yang besar, sangat efektif untuk memungut pajak penghasilan. Kelemahan dari pemotongan pajak ini dapat menimbulkan kesulitan yang cukup besar pada Wajib Pajak tertentu sebagai akibat dari kelebihan potong serta munculnya biaya administrasi untuk memotong pajak bagi pihak yang membayarkan penghasilan. Metode penelitian yang digunakan dalam penelitian ini adalah metode kualitatif. Analisa penelitian didasarkan pada data kinerja keuangan dan laporan SPT Tahunan PPh Badan Wajib Pajak sampel serta hasil wawancara mendalam dengan Kepala Kantor Pelayanan Pajak PMA Lima, konsultan pajak dan pakar masalah withholding tax serta Account Representative yang mengawasi kewajiban perpajakan Wajib Pajak.Hasil penelitian terhadap data kinerja keuangan Wajib Pajak sampel menunjukkan bahwa semua Wajib Pajak sampel mengalami peningkatan kinerja keuangan setelah diterapkannya kebijakan penurunan tarif pemotongan PPh Pasal 23. Kenaikan kinerja keuangan Wajib Pajak karena peningkatan omzet penjualan dan efisiensi biaya operasional sehingga Wajib Pajak memperoleh laba yang jauh lebih baik dibanding tahun sebelumnya. Analisia terhadap hasil wawancara mendalam memberi gambaran bahwa faktor-faktor utama yang menentukan kenaikan omzet penjualan Wajib Pajak adalah adanya ekspansi usaha, dan meningkatnya order dan perolehan order baru. Penurunan tarif PPh Pasal 23 hanya faktor pendukung yang kontribusinya tidak signifikan. Wajib Pajak menyambut biasa saja penurunan tarif PPh Pasal 23 ini dan lebih mempertanyakan tentang kepastian hukum mengenai jenis penghasilan yang dikenakan pemotongan pajak. Dapat diberikan beberapa saran, pertama, sebelum menentukan tarif pemotongan pemerintah seharusnya Direktorat Jenderal Pajak mengadakan kajian terlebih dahulu untuk mengetahui berapa laba rata-rata per industri supaya didapatkan tarif yang tepat yang tidak memberatkan Wajib Pajak dan tidak menyebabkan kelebihan potong dengan melibatkan semua pihak terkait. Kedua, perlu dilakukan penelitian secara kuantitatif dengan jumlah populasi dan sampel yang lebih besar untuk mengetahui pengaruh penurunan tarif pemotongan PPh Pasal 23 terhadap kinerja keuangan Wajib Pajak agar bisa diambil kesimpulan secara umum. Ketiga, perlu dilakukan penelitian lebih mendalam untuk mengetahui faktor-faktor yang menyebabkan turunnya prosentase biaya operasional Wajib Pajak. Keempat, perlu dilakukan penelitian lebih lanjut bagaimana hubungan antara faktor kepercayaan Wajib Pajak kepada Account Representative dengan meningkatnya kepatuhan Wajib Pajak dalam menyajikan laporan keuangannya.

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The Directorate General of Taxes (DGT) using withholding system as one of the effective ways to collect taxes because this system makes tax collected earlier. Although in the other side, this system gives taxpayer and withholder load administratively. Inappropriate tax rate can disturb taxpayer liquidity and company operational. Based on these condition, DGT released the regulation number : PER-70/PJ./2007 about other services and net income estimation that decreased some effective rate of withholding income tax article 23 (PPh Pasal 23). The research aim to analyze, first, how does the decreasing in income tax article 23 for technical, management and consultant services implementation and the effect to tax payer financial performance in Foreign Investment Five Tax Office (KPP PMA Lima). Second, what does the success factor that determine policy implementation. Third, how the effectiveness of decreasing rate can stimulate tax payer business growth? The theory which support research is withholding at source is method of collecting income tax whereby the party paying income to a taxpayer (e.g., an employer) is required to deduct the tax due from the taxpayer's paycheck. Countries that levy relatively successful income taxes collect most of the tax through withholding or 'third party' techniques that in effect charge a third party with the tasks of deducting the tax form some payment being made to the taxpayer and then remitting the proceeds to the government. Unfortunately this system can make difficulties to the taxpayer as effect of over withheld and arising administrative cost to withheld tax for the party that making payment. To answer the research aim, the researcher used the qualitative method. Research was analysis base on taxpayer financial performance data and corporate income tax return that reported to KPP PMA Lima. These data will be cross check with the result of interviews with head office of KPP PMA Lima, tax consultant and account representative who control taxpayer's obligations.The result of these research shows that taxpayer samples financial performance increase after decreasing in income tax article 23 implementation. But in fact, this condition more caused by increased in sales and operational cost efficiency, so that taxpayer made higher profit. From analyzing in depth interview describes that taxpayer sales increased determined factor was business expand, contract extension and obtain new contract. So, decreasing in income tax article 23 implementation was just supporting factor that didn't significance to taxpayer business growth. Although it didn't significance, but, too high rate and followed by inefficiency and didn't comply taxpayer can made over withheld that caused compliance cost by tax audit refund. The other significance factor that increased taxpayer financial performance was complying in financial report. In the other side, researcher found that taxpayer concern to law certainty about object of income withheld more than rate. Therefore researcher suggested, first, DGT should make research to know average profit per industry so can find appropriate rate that make taxpayer burden and over withheld. Second, quantitative research with bigger population and sample to take general conclusion is needed to know the impact of decreasing in tax rate to taxpayer financial performance. Third, the deepen research is needed to know the factors that caused decreasing in percentage of operational cost. Forth, further research is needed to know relationship between trust factor among fiscus and taxpayer with taxpayer complying in financial report."

"Penelitian ini bertujuan untuk mengetahui hubungan dan pengaruh sistem informasi perpajakan yang memadai terhadap kepatuhan wajib pajak dan penerimaan pajak.Penelitian ini dilakukan di Lingkungan KPP Badora I, pada bulan Mei 2006 dengan sampel 115 Wajib Pajak Badan yang diambil secara acak dari 910 Wajib Pajak atau +1- 2% dari populasi.Instrumen untuk menjaring data Sistem Informasi Perpajakan (Y1) dan Kepatuhan Wajib Pajak (X1) adalah kuesioner model skala likert sedangkan data penerimaan pajak (Y2) adalah data sekunder yang diperoleh langsung dari KPP Badora 1.Analisis data dilakukan secara kuantitatif dengan dua teknik analisis statistika yang akan digunakan dalam penelitian ini, yaitu Analisis Regresi dan Uji Perbedaan Mann-Whitney. Teknik analisis regresi digunakan untuk mengetahui dan memprediksi pengaruh Sistem Informasi Perpajakan terhadap Kepatuhan Wajib Pajak dan Penerimaan Pajak, sementara Uji Perbedaan Rata-Rata Mann-Whitney digunakan untuk mendeteksi apakah terdapat perbedaan antara tingkat penerimaan Pajak Kantor Pelayanan Pajak Badan dan Orang Asing (KPP Badora 1) antara sebelum digunakannnya sistem komputerisasi dan setelah digunakannya sistem tersebut. Interpretasi hasil analisis data menggunakan signifikansi a 5%.Hasil analisis regresi menunjukkan bahwa terdapat hubungan yang signifikan antara penerapan sistem informasi perpajakan dengan kepatuhan Wajib Pajak yaitu sebesar 0,653. Sedangkan besar pengaruh dari penerapan sistem informasi perpajakan terhadap kepatuhan Wajib Pajak adalah sebesar 42,6%. Persamaan regresi liniernya Y = 25,23 I + 0, 538X.Hasil pengujian Mann-Whitney menunjukkan bahwa tidak terdapat perbedaan yang signifikan antara penerimaan pajak sebelum dan sesudah penerapan sistem informasi perpajakan yang berarti bahwa penerapan sistem informasi perpajakan tidak mempengaruhi secara signifikan terhadap penerimaan pajak.Berdasarkan hasil penelitian ini dapat dinyatakan bahwa pengaruh sistem informasi perpajakan memberikan sumbangan yag berarti terhadap kepatuhan wajib pajak dan penerimaan pajak khususnya di KPP Badora 1Dengan demikian diharapkan bahwa untuk meningkatkan kepatuhan wajib pajak dan penerimaan pajak diperlukan sistem informasi pajak yang baik pula.

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This research aim to know about relation and influence of adequate taxation information system to compliance of taxpayer and tax income.

This research is conducted by in Environment of KPP Badora I, in May 2006 with sampel 115 (one hundred and fifteen) Corporate Taxpayer at random from 910 (nine hundred and ten) Corporate Taxpayer or (+I-) 12% from research population.

Instrument to get Information System Taxation data ( Y1) and Compliance of Taxpayer (X1) [is] questioner model scale of likert and Income Tax data ( Y2) is second data that obtained from KPP Badora I. Data analysis is done quantitatively with two technique of statistic analysis to be used in this research, that is Analysis of Regression and Test Difference of Mann-Whitney. Regression analysis technique is used to know and prediction of influence of Taxation Information System to Compliance of Taxpayer and Income Tax, whereas Test Difference of Mean of Mann-Whitney used to detect what is there are difference of KPP Badora 1 tax income between before and after using computerize system. Interpretation result of data analysis use significant amount 5%.

Result of Regression analysis indicate that there are significant relation between applying of taxation information system and compliance of Taxpayer that is equal to 0,653. Influence of applying of taxation information system to compliance of Taxpayer [is] equal to 42,6%. Formula of linear regression Y = 25, 231 + 0, 538X.

Examination Result of Mann-Whitney indicate that there are not the significant difference between before and after using taxation information system is meaning that applying of taxation information system do not influence by significant to tax income.

Based on result of this research can be expressed that influence of taxation information system give contribution to compliance of taxpayer and KPP Badora I Tax Income.

Thereby we expected that to increase compliance of taxpayer and tax income needed [by] good tax information system also."

"Era reformasi menuntut pemerintahan yang transparan, kredibel dan akuntabel sebagai perwujudan dari hal tersebut pemerintah diharapkan mampu memberikan pelayanan yang terbaik kepada masyarakat. Sebagai salah satu instansi pemerintah dibawah Departemen Keuangan, Direktorat Jenderal Pajak (DJP) menyadari pentingnya peningkatan kualitas layanan. Hal ini tercermin dalam visi Direktorat Jenderal Pajak yaitu: "Menjadi model pelayanan masyarakat yang menyelenggarakan sistem dan manajemen perpajakan kelas dunia yang dipercaya dan dibanggakan masyarakat." Kantor Pelayanan Pajak Penanaman Modal Asing Satu (KPP PMA Satu) sebagai salah instansi vertikal di bawah Direktorat Jenderal Pajak berusaha dan turut andil dalam mewujudkan visi dan misi DJ P. Untuk mencapai visi dan misi yang telah ditetapkan oleh Direktorat Jenderal Pajak, sudah selayaknya DJP memantau secara konsisten tingkat kepuasan Wajib Pajak atas layanan yang diberikan.Tujuan penelitian ini adalah mengetahui kualitas layanan KPP PMA Satu menurut persepsi Wajib Pajak, mengetahui tingkat kepuasan Wajib Pajak terhadap kualitas layanan KPP PMA Satu dan mengidentifikasi dan menganalisis faktor-faktor (dimensi-dimensi) yang mempengaruhi kualitas layanan KPP PMA Satu.Penilaian kualitas layanan KPP PMA Satu dengan mengembangkan dan menggunakan konsep dan terori Service Quality (Servqual) yang dikembangkan oleh Parasuraman dkk., yaitu: Tangible, Reliability, Responsiveness, Assurances dan Empathy. Layanan pajak merupakan salah satu layanan publik yang tidak berorientasi pada laba dan asumsi yang dipakai pada penelitian ini, KPP PMA Satu merupakan layanan publik tanpa ada pesaing.Dalam penelitian ini dilakukan terhadap 80 responden (Wajib Pajak) dengan menggunakan dengan menggunakan teknik sampel acak sederhana (simple random sampling) dan metode pengumpulan data yaitu observasi, kuesioner, wawancara dan studi kepustakaan.Kuesioner ditujukan untuk mengukur tingkat kepuasan Wajib Pajak, yaitu dengan membandingkan harapan dan persepsi Wajib Pajak. Sebelum dilakukan perhitungan servqual dilakukan uji validitas data dan uji reliabilitas data. Analisis data dan perhitungan servqual dengan menggunakan analisis statistik deskriptif.Hasil penelitian menunjukan tidak ada satupun dimensi layanan yang memperoleh mean skor tingkat kepuasan lebih dari atau sama dengan 4 ( O ). Hal ini menandakan bahwa layanan KPP PMA Satu belum memenuhi harapan dari Wajib Pajaknya. Oleh karena itu, KPP PMA Satu masih harus berusaha terus-menerus untuk meningkatkan kualitas layanan pada setiap dimensi layanan. Faktor-faktor (dimensi) yang paling panting atau berpengaruh terhadap kualitas Iayanan KPP PMA Satu adalah (a) Wajib Pajak mendapatkan kepastian hukum dalam melaksanakan kewajiban perpajakan (dimensi Reliability) (b) Pegawai cepat tanggap dalam menangani keluhan Wajib Pajak (dimensi Responsiveness) dan (c) Pegawai menjaga kerahasiaan informasi dan data Wajib Pajak (dimensi Assurances). Nilai standar deviasi yang besar pada statistik deskriptif kinerja menandakan belum standarnya layanan yang diberikan oleh KPP PMA Satu kepada Wajib Pajaknya.Agar kualitas layanan KPP PMA Satu dapat ditingkatkan, maka disarankan KPP PMA Satu lebih memfokuskan dan memperhatikan Iayanan pada dimensi Reliability yang berkaitan dengan kepastian hukum karena hal tersebut merupakan unsur utama yang diinginkan oleh Wajib Pajak yang membawa image yang baik bagi KPP PMA Satu. Secara keseluruhan kualitas layanan KPP PMA Satu masih jauh dari harapan para Wajib Pajak, terutama untuk dimensi Reliabilty dan Responsiveness, Perlu komitmen para pegawai KPP PMA Satu untuk memberikan pelayanan prima dan mewujudkan visi dan misi Direktorat Jenderal Pajak dan perbaikan budaya organisasi KPP PMA Satu agar lebih kondusif dalam memberikan layanan kepada Wajib Pajak antara lain memperpendek jarak kekuasaan, tleksibel dan luwes dalam memberikan layanan. Untuk meningkatkan motivasi kerja para pegawai, perlu Direktorat Jenderal Pajak mengeluarkan kebijakan mengenai penghargaan (reward) dan hukuman (punishment) kepada para pegawai.KPP PMA Satu diharapkan meningkatkan layanan kepada Wajib Pajak dengan cara konsisten menerapkan aturan perpajakan yang berlaku terhadap semua Wajib Pajak, mengirimkan para pegawai untuk dididik dan dilatih baik dalam intern Direktorat Jenderal Pajak maupun di Iuar Direktorat Jenderal Pajak agar dapat menguasai aturan perpajakan, bahasa asing, teknik-teknik komunikasi yang baik dan efektif dan paham kegiatan industri Wajib Pajak, mengefektifkan sistem layanan on-line untuk mempercepat proses layanan dan mempermudah dan menyederhanakan sistem dan prosedur layanan agar mudah dimengerti oleh Wajib Pajak. KPP PMA Satu diharapkan mengoptimalkan pelaksanaan standar pelayanan yang telah diterapkan oleh Direktorat Jenderal Pajak sehingga layanan yang dirasakan oleh Wajib Pajak sama (fair).

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Era of Reformation urges transparent, credible and accountable government, so as the form of that government is wished to be able to provide an excellent service to society. As one of government institution under Department of Finance, Directorate General of Taxes realizes the importance of service quality. This thing is explained in vision of Directorate General of Taxes that 'to be a public model that performs a world class tax system and management, trustworthy, and becoming a pride to the public'. Tax Service Office for Foreign Investment One as one of the office under Directorate General of Taxes tries to realize vision and mission of Directorate General of Taxes. To reach that vision and mission, Directorate General of Taxes monitors Taxpayer's satisfaction level.

The purpose of this research is to know the service quality of Tax Service Office for Foreign Investment One according to taxpayer's opinion, to know Taxpayer's satisfaction level upon service quality of Tax Service Office for Foreign Investment One and to identify as well as to analyze the factors which influence the service quality of Tax Service Office for Foreign Investment One.

The value determination of the service quality of Tax Service Office for Foreign Investment One with developing and using concept and theory of Service Quality (Servqual) which is created by Parasuraman and others i.e.: Tangible, Reliability, Responsiveness, Assurances, and Emphaty. Tax service is one of public service that not orients to profit and assumes which is used in this research, Tax Service Office for Foreign Investment One's service is public service without competitors.

This research is conducted to 80 (eigthy) respondences (Taxpayers) with use simple random sampling and data collecting method that observation, questioners, interview, and library study The questioners purpose is to measure Taxpayer's satisfaction level, with comparing taxpayers hope and opinion. Before servqual calculating, data validity test and data reliability test had done first. Analyze of data and servqual calculating use descriptive statistic analyze.

The research result indicates that there is no one service dimension, which obtain mean score of service quality exceed or same 0 (>=Q). This research marks that Tax Service Office for Foreign Investment One's quality does not fulfill the wish of taxpayers. So Tax Service Office for Foreign Investment One still to improve service quality in every dimensions of service. The important factors upon Tax Service Office for Foreign Investment One's service quality are (a) Taxpayers get law certainty to fulfill the tax obligations (Reliability dimension) (b) The official can solve complaints from taxpayers immediately (Responsiveness dimension) and (c) The official can save information secret and taxpayer's data (Assurances dimension). The great deviation of standard values in descriptive statistic of performance marks the Tax Service Office for Foreign Investment One's service does not fulfill standard yet.

In order the service quality of Tax Service Office for Foreign Investment One can be increased, so we suggest Tax Service Office for Foreign Investment One to make a focus and cares a service in reliability dimension which connects to law certainty because that thing is the main point which is wished by taxpayer. Generally the quality of Tax Service Office for Foreign Investment One does not fulfill the wish of taxpayer, especially in Reliability and Responsiveness dimension. The officials of Tax Service Office for Foreign Investment One should have a commitment to provide an excellent service and to realize vision and mission of Directorate General of Taxes in order to be more conducive to provide an excellent service to taxpayers with reducing power range, flexible and smooth in providing service. To improve working motivation of officials, Directorate General of Taxes creates a policy about a reward or punishment.

Tax Service Office for Foreign Investment One is wished to increase the service to taxpayer consistently with implementing taxation rules to all taxpayers, send the officials to be trained both in internal of Directorate General of Taxes and external of Directorate General of Taxes in order to know taxation rules, foreign languages, communication technics, on line system of service. Tax Service Office for Foreign Investment One is wished to make optimal service procedures, which implemented by Directorate General of Taxes in order taxpayer, can feel the service taxpayer."

"Secara umum pelaksanaan penagihan pajak belum dapat berjalan secara optimal, sementara di lain sisi jumlah tunggakan pajak dari tahun ke tahun semakin meningkat. Dalam kenyataannya, upaya penagihan pajak dalam rangka pencairan tunggakan pajak ditempuh dengan berbagai cara baik melalui penagihan persuasif (soft collection) maupun tindakan keras (hard collection). Tindakan keras terutama dilakukan terhadap Penanggung Pajak non kooperatif dengan penagihan aktif mulai dari penerbitan Surat Teguran, pemberitahuan Surat Paksa, penyitaan, lelang, bahkan sampai dengan penyanderaan. Salah satu dari tindakan keras (hard collection) yang cukup efektif adalah penyitaan harta kekayaan Penanggung Pajak yang tersimpan di bank. Penyitaan ini dilakukan dengan pemblokiran rekening bank Penanggung Pajak dengan tujuan akhir memindahbukukan saldo rekening tersebut ke kas negara untuk pembayaran pajak. Melalui mekanisme pemblokiran tersebut, hasil pencairan tunggakan pajak tergantung dari besar kecilnya saldo rekening yang diblokir. Oleh karena itu sangat dibutuhkan kejelian dan kecennatan dalam menemukan rekening giro potensial yang akan disita.Adanya pemblokiran rekening Penanggung Pajak oleh bank juga sangat membantu tugas juru sita pajak dalam melakukan prosedur penyitaan. Apabila penyitaan dilakukan dengan obyek sita selain harta kekayaan Penanggung Pajak yang tersimpan di bank, terdapat kemungkinan resistensi dari Penanggung Pajak mengingat kredibilitas dan nama baiknya dipertaruhkan jika prosedur penyitaan ditindaklanjuti pula dengan pengumuman lelang di media masa karena tidak dilakukannya pelunasan tunggakan pajak. Melalui mekanisme pemblokiran, juru sita pajak cukup berkoordinasi dengan pihak bank maka prosedur penyitaan dapat berjalan tanpa harus berhadapan langsung dengan Penanggung Pajak.Masalah yang diteliti dalam tesis ini meliputi pengaruh penyitaan yang didahului oleh mekanisme pemblokiran terhadap pencairan tunggakan pajak serta faktor-faktor yang menyebabkan keberhasilannya. Ruang lingkup penelitian adalah studi kasus pada KPP PMA Lima.Pemblokiran utarnanya dilakukan terhadap rekening giro Penanggung Pajak sehingga sangat mengganggu beban finansial dan cash flow perusahaan. Dengan adanya pemblokiran tersebut Penanggung Pajak tidak dapat melakukan transaksi bisnis melalui giro terutama untuk melakukan pembayaran tagihan kepada pihak ketiga. Oleh karena itu prosedur pemblokiran yang dilanjutkan dengan penyitaan harta kekayaan Penanggung Pajak yang tersimpan di bank ini merupakan cara efektif agar Penanggung Pajak segera melakukan pembayaran baik melalui saldo rekening yang diblokir untuk dipindahbukukan ke kas negara maupun dana selain dari rekening yang diblokir.Metode penelitian yang digunakan adalah metode dengan melakukan pendekatan data kuantitatif yang diukur dalam skala numerik (angka) dan termasuk kategori data runtut waktu yaitu jumlah (rp) hasil penyitaan harta kekayaan Penanggung Pajak pada tahun 2002, 2003 dan Semester I 2004. Data yang digunakan termasuk data rasio, yaitu data yang jaraknya sama dan mempunyai nilai nol mutlak. Seberapa besar pengaruh hasil penyitaan tersebut terhadap pencairan tunggakan pajak diuji dengan analisis regresi, sedangkan tingkat hubungan antara keduanya diuji dengan analisis korelasi. Hasil dari kedua analisis tersebut diperkuat dengan hasil wawancara terhadap pihak-pihak yang terkait dengan penyitaan harta kekayaan Penanggung Pajak yang tersimpan di bank.Kesimpulan yang didapat dari hasil penelitian, bahwa penyitaan harta kekayaan Penanggung Pajak yang tersimpan di bank berpengaruh dan berkorelasi kuat terhadap pencairan tunggakan pajak. Salah satu faktor yang menyebabkan keberhasilannya adalah adanya koordinasi dan kerja sama yang baik pihak bank dalam prosedur penyitaan dimaksud. Faktor yang lain adalah tingkat kepatuhan Penanggung Pajak dan kinerja juru sita pajak.Oleh karena keberhasilan penyitaan harta kekayaan Penanggung Pajak yang tersimpan di bank sangat tergantung pada pihak bank dan Penanggung Pajak, disarankan agar sosialisasi mengenai ketentuan tentang pemblokiran rekening kepada pihak bank lebih ditingkatkan. Selain itu perlu dibuat data base nomor rekening bank Penanggung Pajak yang dapat diperoleh dari berbagai sumber di antaranya dan hasil pemeriksaan pajak.xiii + 106 halarnan + 13 lampiran + 18 LabelDaftar Pustaka : 43 buku, 3 artikel, 9 peraturan

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In general tax collection still cannot optimally be performed, whereas the number of arrears is tremendously increased on annual basis. In fact, the bill collection for arrear liquidation is well-conducted through various ways both on soft collection as well as hard collection. 1-lard collection is imposed on non cooperative tax payer with active collection commencing from the issuance of Warning Letter, notification on Compulsion, confiscation auction even up to the case of taking hostage. One of the effective hard collection is asset confiscation of Tax payers' asset in bank. This kind of confiscation is applied by freezing the bank account of tax payer with final purpose is to transfer such account balance to treasury in order to settle tax payment Based on such freezing mechanism, the liquidation of tax arrear shall depends on the amount of freeze account balance. Apparently, we need to be extremely accurate and through in selecting the most potential bank account.

Freezing of tax payer account by bank is also helpful to support bailiff in perform the confiscation process. In case the confiscation include tax payer's asset in bank. there is possibility of tax payer's resistance since it may ruins his credibility since it will be followed by auction notification published in mass media due to the tax arrear. In implementing bank account freeze, the bailiff just coordinate with bank and confiscation procedure may work out without directly meeting the Tax payer.

The issues to be examined in this paper shall include the impact of confiscation prior to the account freezing procedure to liquidate the arrear and other successful factors. Scope of examination is case study on KPP PMA Lima.

Freezing is mainly performed on the demand deposit account of tax payer that strongly disturb the financial load and corporate cash flow. Due to such freezing , the tax payer cannot conduct business transaction through demand deposit specially on payment to third party. Thus, freezing process followed up by confiscation of tax payers asset is considered as the effective way to motivate to immediately settle his debt through the freeze account balance to be transferred to treasury besides the other fund.

The applied research method is through approaching quantitative data measured in numeric scale (figure) and it includes category data of time namely total (rp) of confiscation of tax payer's asset in 2002, 2003, and 1st semester of 2004. Ratio data is used in this case, namely data that has similar distance and has absolute zero value. How much is the impact of confiscation against the liquidation of tax arrear is tested according to correlation analyses. The result of both analyses is strengthened by interview made to the related parties against the tax payer's asset confiscation in bank.

Conclusion on this research result is that confiscation of tax payer's asset in bank may impact and has strong correlation against the tax arrear liquidation; One of the successful factor is the sound cooperation between bank in regards with such confiscation case. The other factor is the compliance rate of Tax payer and strategy of bailiff.

Obviously, the successful confiscation on tax payer's asset in bank depends on the bank and tax payer, it is recommended that socialization aspect regarding the provision of account freezing to be significantly improved. Besides, data base of bank account number of tax payer is to be prepared and to be obtained from various sources such as the taxation examination result.

xiii + 106 pages + 13 enclosures + 18 tables

Literature: 43 books, 3 articles, 9 rules"

"Laba usaha, termasuk penghasilan dari penyerahan jasa, dari suatu perusahaan yang berdomisili disuatu negara hanya akan dikenakan pajak di negara itu kecuali jika perusahaan tersebut menjalankan usaha di negara lain melalui suatu bentuk usaha tetap (BUT).Penyerahan jasa, termasuk pemberian jasa konsultasi, akan menimbulkan BUT Jasa apabila penyerahannya dilakukan melalui pegawai atau pihak lainnya dalam jangka waktu tertentu. Penentuan adanya BUT Jasa yang berdasarkan jangka waktu (time test) kehadiran pegawai atau pihak lainnya yang melakukan penyerahan jasa bisa sangat sulit bagi administrasi pajak di negara sumber. Hal ini terjadi karena jasa bersifat intangible, inseperable, variable, perishable, dan lack of ownership. Disamping itu, pegawai atau pihak lainnya yang melakukan penyerahan jasa itu sangat mudah berpindah tempat. Oleh karena itu, administrasi pajak negara sumber, dalam hal ini DJP c.q. KPP Badora Satu, dituntut untuk mampu mengawasi jangka waktu penyerahan jasa dan keberadaan dari pegawai atau pihak lain yang melakukan penyerahan jasa.Direktorat Jenderal Pajak perlu melakukan beberapa cara untuk dapat melakukan optimalisasi pengenaan pajak penghasilan atas jasa, salah satunya melalui penyelenggaraan administrasi pajak yang baik. Administrasi pajak yang baik berarti bukan hanya sekedar mampu mengumpulkan penerimaan pajak dalam jumlah yang banyak, tetapi harus mampu mengenakan pajak atas Objek Pajak dan Subjek Pajak yang seharusnya dikenakan pajak penghasilan sebagaimana diatur dalam ketentuan pajak yang berlaku. Fakta yang ada menunjukkan bahwa BUT Jasa belum diberikan perhatian khusus oleh administrasi perpajakan KPP Badora Satu. Hal tersebut disebabkan oleh masalah keterbatasan data, keterbatasan SDM dan adanya keengganan Wajib Pajak Luar Negeri untuk secara sukarela mendaftarkan diri sebagai BUT.Untuk itu perlu perbaikan administrasi yang mencakup perbaikan basis data dengan cara mengubah beberapa prosedur perpajakan sehingga dengan perubahan tersebut proses pengumpulan data akan lebih baik, peningkatan kerjasama pertukaran data dengan instansi eksternal dan asosiasi perusahaan, peningkatan kompetensi SDM, mempercepat enforcement dengan menerapkan konsep seketika dan sekaligus dibidang ekstensifikasi, intensifikasi dan penagihan, renegosiasi P3B khususnya perihal hak pemajakan negara sumber atas penghasilan jasa, dan meningkatkan kerjasama penagihan dengan negara mitra runding P3B.

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Business profits, including income from services, of a resident of one of the Contracting States shall be exempt from tax by the other Contracting State unless such resident carries on business in that other Contracting State through a permanent establishment situated therein.The term "service permanent establishment" includes consultancy services, through employees or other personnel engaged for such purposes, but only where activities of that nature continue (for the same or a connected project) in certain period. It is very complicated for the source country?s tax authority to define the existence of Service PE based on the presence of employees or other personnel conducting service due to its nature, which are intangible, inseparable, vary, perishable, and lack of ownership. In addition, the employees or personnel of the Service PE are highly mobile. Therefore, it is necessary for the DGT c.q. KPP Badora Satu to keep eye on the duration of services conducted and on the presence of employees or personnel of this PE in the country.In order for the DGT to optimise income tax assessment on the service, a better tax admisnitration is compulsary to apply. A better tax administration does not only reflect higher amount of tax revenue but also better ability to impose tax on certain subjects and objects according to the regulation. However, the current facts show that KPP Badora Satu has not conducted a better administration in dealing with Service PE due to lack of data, lack of qualified human resources, and the reluctance of foreign taxpayer to self register as Service PE.The improvement of administration can be conducted through several methods, such as data base (master file) enhancement by adjusting some procedures in order to attain a better data collecting process, improvement of data exchange with related parties, e.g. other institution and association of enterprises, up-grading human resources competence, enforcement of prompt and outright concept on officially issued tax registration number, on assessed tax and on tax collections, renegotiation of tax treaty, specifically on the article related to the right of source country to tax income derived from service and conduct effective cooperation between treaty partners concerning tax collections according to the treaty provision."

"Skripsi ini membahas tentang pemenuhan kriteria asas-asas perpajakan dalam Peraturan Pemerintah Nomor 51 Tahun 2008. Tujuan dari penelitian ini adalah untuk mengetahui asas-asas perpajakan apa saja yang terpenuhi dalam Peraturan Pemerintah Nomor 51 Tahun 2008. Metode penelitian yang digunakan adalah penelitian kualitatif dengan design deskriptif. Pemberlakuan surut Peraturan Pemerintah Nomo 51 Tahun 2008 menimbulkan banyak kerugian bagi Wajib Pajak. Mereka diwajibkan untuk membayar pajak yang terutang bukan pada waktu memperoleh penghasilan (prinsip ability to pay tidak terpenuhi). Perubahan-perubahan peraturan perpajakan atas penghasilan dari usaha jasa konstruksi merepotkan Wajib Pajak karena membuat mereka harus berulang kali mengajukan permohonan pemindahbukuan pajak yang telah dibayar. Pengenaan PPh final bagi seluruh Wajib Pajak usaha konstruksi juga sangat tidak adil karena pengenaan pajak tidak lagi memperhatikan keadaan Wajib Pajak sedang untung atau rugi. Revenue adequacy principle terpenuhi dalam peraturan ini. Equity principle tidak terpenuhi. Certainty principle terpenuhi karena dengan Peraturan Pemerintah Nomor 51 Tahun 2008 pengenaan PPh final atas usaha jasa konstruksi menjadi pasti, tapi convinience sebagai salah satu unsur dari certainty tidak terpenuhi.

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This thesis discusses about the fulfillment of the criteria of the principles of taxation in Government Regulation No. 51 of 2008. The purpose of this study is to determine the principles of taxation what is fulfilled in Government Regulation No. 51 of 2008. The method used is descriptive qualitative research design. Enabling ebb Government Regulation No. 51 Year 2008 caused much loss to taxpayers. They are required to pay the tax due is not earning at the time (the principle of ability to pay is not met). Changes in tax regulations on business income taxpayers inconvenient construction because they must repeatedly make the transfer request is filed taxes already paid. Imposition of the final income tax for the entire construction business taxpayers also very unfair because the taxation is no longer concern the taxpayer is lucky or loss. Revenue-adequacy principle is fulfilled in this rule. Equity principle is not fulfilled. Certainty principle is fulfilled because the Government Regulation Number 51 Year 2008 final imposition of income tax on construction services business to be sure, but convenience as one element of certainty is not met."

"Taxpayers should fulfill their tax obligatory based on tax regulations in effect. In this case taxpayers face a dilemma. In one hand they must fulfill all of their tax obligatory completely without any violation, since for every mistake they made will result in penalty. On the other hand they want to manage their tax in order to minimize the cost. In this case, tax management can play an important role to solve taxpayers' problem legally.

PT. X is a company located in Sorong, Irian Jaya operating in fish preserving activity. It has many employees even though not all of them get the salary more than Non-Taxable Income (Penghasilan Tidak Kena Pajak = PTKP). Up to now PT. X has never used tax management as an instrument to manage the income tax article 21 (PPh Pasal 21) of its employees. As the result, there is still a chance to reduce tax cost legally by using tax management.

The objectives of this study are to describe how a company can design its remuneration system to minimize the income tax article 21 cost of its employees, how a company can utilize tax regulations in order to minimize fiscal corrections of the income tax article 21 in case of tax auditing, and how much money can be saved through tax management.

Tax management is a comprehensive action that requires a good understanding of tax regulations in implementing it. The understanding of tax regulations is so necessary that the chances to save money can be determined. Not only that, tax management also requires that the company should have a good accounting system as a media to give the right and accurate information about the company financial condition, since the financial information is the basis of calculating tax due.

Tax management can be done through a series of systematical and well.-planned steps. These steps are: defining the goal of tax management, identifying the current situation, identifying the supporting and obstacle factors, as well as developing the plan of activities to achieve the goal.

The methodology used in this study is descriptive analysis. The result of study shows that PT. X has not utilized tax regulations yet in the best possible way to minimize the income tax article 21 cost of its employees. As the result the employees must pay much more money than they have to. This study concludes that PT. X can utilize tax management to solve this problem by developing a good remuneration system for its employees."

"EPC project meaning that a construction company will handle whole work, from designing activity, procurement and implementation construction. Base imposition withholding tax article 23 and Value Added Tax (VAT) on EPC project are from their service value. However, in fact EPC project have same treatment equal with construction services in general. This difference is happen because there are no specific regulation about the EPC project. The regulation that exist for now, just only controls about the taxation charge for the construction company in general.

The research is using quantitative approach in intention to have better understanding and interpretation about a social phenomenon through observation. This research is among descriptive research to describe research object based on the fact notice or as it is. Primary data gathering is acquired by doing in-depth interview to discover information from informant who is directly involve in EPC project especially with taxation division, the government who is making the policy, tax consultant, academician and association of constructions. Secondary data is acquired by literature study to optimize theoretical framework in deciding the purpose and goal of the research also the concepts and other theoretical material in conjunction with research problem. Data analyses are using qualitative data analysis based on field discovery, both primary and secondary data.

From the analysis that are conducted, it is found that the basic differences about the charge between withholding tax article 23 and basic charge of VAT on EPC project. The reason is there are differences of understanding the regulation that exist, this thing is practically cause some problems, whether it is between the EPC industrialist with the owner of the project, or between the EPC industrialist with the taxation checkers side. So, it is necessary for making the constitution regarding the tax object of EPC project . Next, specific taxation regulation about the EPC project needs to be created, to think of there are non similar understandings of the regulation that exist. With the existence of the specific special regulation about the EPC project, It is doubtfully will not cause the difference of understandings between the EPC industrialist and the owner of the project."

"Skripsi ini membahas rumusan kebijakan fasilitas pajak penghasilan untuk penanaman modal di bidang-bidang usaha tertentu dan atau di daerah-daerah tertentu dengan studi pada Peraturan Pemerintah Nomor 62 Tahun 2008. Tujuan dari penelitian ini adalah mengetahui faktor-faktor yang dipertimbangkan dalam perumusan kebijakan fasilitas pajak penghasilan dan melihat kesesuaian faktorfaktor tersebut dengan kebijakan yang dihasilkan. Penelitian ini adalah penelitian kualitatif dengan desain deskriptif.Hasil penelitian menyimpulkan bahwa terdapat kesesuaian antara faktor-faktor yang menjadi pertimbangan dalam perumusan kebijakan dengan kebijakan yang dihasilkan. Faktor-faktor yang menjadi pertimbangan tersebut yaitu pengembangan struktur industri, pengalihan teknologi, penciptaan lapangan pekerjaan, bidang usaha pionir, akses ke pasar internasional, pengembangan daerah tertentu, dan mendukung kebijakan pemerintah. Sedangkan faktor lain yang perlu dipertimbangkan dalam perumusan kebijakan ini adalah fenomena race to the bottom, pembebasan pajak, sinkronisasi peraturan, dan peranan pemerintah daerah dalam menarik investasi.

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This study focus in policy formula analysis of income tax incentives for investment in spesific industries and or spesific region, a study in ?Peraturan Pemerintah Nomor 62 Tahun 2008?. The purpose of this study is to study factors which needs to be considerated in income tax policy formulation and consistency between input factors with the policy itself. This research is a qualitative research with descriptive interpretive.This study conclude there is consistency between input factors with the policy itself. Input factors stated before consist of development in industrial structure, technology transfer, employment creation, pioneer industries, access to overseas market, development in spesific region, and support in government policies. Furthermore, other factors which need to be considered are a race to the bottom phenomena, tax exemption, law consistency, and the role of local government to attract investment."

"Giving the authority of law income tax to thegovernment for decided kind of service as income tax object article23, evoke extend income tax object article23, that is not only as a passive income but also as a business income.There is two analytical questions in this research, the first is how to implications of extend income tax object article 23 for the government, with holder and income tax receiver. The second, what the suitable of taxobject that can change to be a saw with holding income tax article 23 base on with holding income tax conception and international best practice.This research used qualitative approach with a descriptive researc htype to describe an objective with facts that revealed. The collecting data technique itself is done by a literature study from various sources like an article, book, internet and in¬depth interview with some informants whoa rerelated with this research.The result of this research shown that development income tax object article 23 has an implication to the government such as increase tax acceptance, decrease cost collection, and have opportunity cost. For with holder have burden. Moreover, for implication to income tax receiver is the cash flow tax receiver can be decrease, time of money lose, and increase compliance cost. Base donw it hholding income tax conception and international best practice, the suitable object as income tax object article 23 is inpassive income.This research recommended, the administration tax system in thegovernment need tobe fix, giving reward to with holder, apply proper income tariff that cannot disturbed the cashflow, clarify the object of income taxarticle 23 with giving definition and sample from theobject, streamline income tax article 25."