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"This book provides a comprehensive overview of leadership and management in health services with a particular focus on the Australasian context. This text aims to help students develop leadership and management skills, and to critically analyse the issues they will face in practical health service settings. The book features a contemporary approach to learning, in line with the Health LEADS Australia framework which focuses on five key leadership attributes: Leads self, Engages systems, Achieves outcomes, Drives innovations and Shapes systems. Further, it offers a rich pedagogy both in the text and companion website. Chapters include case studies to provide examples of management and leadership issues in healthcare settings, and a wealth of reflective, short answer and multiple-choice questions to extend student learning. Written by respected Australian academics and industry experts, this text will equip health professional students with practical skills to successfully manage change and innovation."

"Perpustakaan Jakarta Barat merupakan salah satu perpustakaan umum yang berada di bawah naungan Dinas Perpustakaan dan Kearsipan Provinsi DKI Jakarta (DISPUSIP). Saat berinteraksi dengan pemustaka serta menyebarkan informasi seputar Perpustakaan Jakarta Barat secara online, mereka membentuk akun resmi Instagram yang diberi username @perpusjkt_barat. Penelitian ini menyinggung penggunaan media sosial Instagram sebagai sarana pemasaran layanan di Perpustakaan Jakarta Barat. Tujuan dari penelitian ini, yaitu mendeskripksikan layanan-layanan seperti apa yang coba dipasarkan oleh Perpustakaan Jakarta Barat di akun resmi Instagram mereka. Di samping itu, penelitian ini juga mengidentifikasi tantangan serta kendala yang dihadapi oleh pustakawan selama mengelola akun resmi Instagram perpustakaan. Jenis penelitian yang digunakan, yaitu penelitian kualitatif dengan teknik pengumpulan melalui wawancara dengan pustakawan pengelola akun Instagram dan observasi pola postingan akun @perpusjkt_barat selama 12 bulan terakhir. Hasil penelitian menunjukkan bahwa Perpustakaan Jakarta Barat lebih banyak memanfaatkan akun Instagram mereka sebagai sarana penyebaran informasi seputar acara dan event. Di samping itu, ditemukan juga bahwa pemanfaatan Instagram di Perpustakaan Jakarta Barat belum terbilang maksimal. Meski dihadapkan pada hambatan seperti kurangnya tenaga ahli profesional, para pustakawan Perpustakaan Jakarta Barat tetap berupaya mengatasi kendala tersebut dengan memanfaatkan kelebihan serta fitur-fitur yang terkandung di Instagram.

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The West Jakarta Public Library is one of the public libraries under the Department of Libraries and Archives of DKI Jakarta. In an effort to interact with users and disseminate information about The West Jakarta Public Library on the Internet, they formed an official Instagram account with the username @perpusjkt_barat. This study discusses the use of Instagram social media as a marketing services at The West Jakarta Public Library. The purpose of this research is to describe what kind of services the West Jakarta Library is trying to market on their official Instagram account. In addition, this study also identified the obstacles faced by librarians while managing the library's official Instagram account. The type of research used, namely qualitative research with data collection techniques through interviews with the librarians who have responsibility to managing the Instagram accounts and observing the content of @perpusjkt_barat accounts in the last 12 months. The results showed that West Jakarta Public Library mostly utilized their Instagram account as a tool for disseminating information about their events. In addition, it was also found that the utilization of Instagram in West Jakarta Library has not been fully utilized. Although faced with obstacles such as the lack of professional experts, The librarians still try to overcome these obstacles by utilizing all the features available on Instagram."

"Sistem Informasi Kesehatan Ibu dan Anak (KIA) penting diperkuat di puskesmas agar mampu mengumpulkan dan menghasilkan data berkualitas, dapat diandalkan serta dimanfaatkan dalam perencanaan dan penentuan arah kebijakan. Keberhasilan suatu upaya/implementasi terhadap sistem informasi kesehatan akan lebih fokus serta tepat sasaran jika diketahui faktor yang menjadi penentu, potensial, dan berperan dalam mencapai kinerja program KIA yang optimal. Penelitian ini bertujuan untuk mengetahui kontribusi pemanfaatan informasi dalam menunjang program kesehatan ibu dan anak di puskesmas. Penelitian bersumber dari Risfaskes Puskesmas Tahun 2011 dengan desain studi potong lintang. Sebesar 6.302 puskesmas digunakan sebagai sampel. Analisis Structural Equation Modelling (SEM) digunakan untuk merefleksikan respon variabel yang diamati atau ―indikator‖ dengan variabel laten (melalui model pengukuran atau confirmatory factor analysis/CFA) dan menggambarkan hubungan yang ada di antara variabel laten melalui model struktural. Pemanfaatan informasi tidak terbukti berperan dalam menunjang kinerja program KIA, namun kualitas informasi terbukti memiliki kontribusi. Pemanfaatan informasi KIA di puskesmas belum berjalan dengan baik karena kemampuan SI yang tidak kuat, rendahnya dukungan kebijakan, kurang tersedianya prosedur kerja, dan minimnya tenaga ahli. Hal ini menyebabkan ketidaktepatan waktu pengumpulan informasi dan ketidaksesuaian informasi dengan kebutuhan serta belum terbangunnya budaya pemanfaatan informasi secara optimal. Hasil penilaian COBIT 5 mengungkap bahwa kemampuan SI KIA masih berada pada level 1, bersifat ad hoc atau sistem sudah ada namun belum dikelola serta dijalankan dengan terorganisasi sehingga pada implementasinya sistem tersebut mengalami berbagai permasalahan. Sistem pada akhirnya kurang maksimal dalam menghasilkan informasi yang berkualitas serta kurang dalam pengunaannya sehingga pemanfaatan informasi yang ada belum memberikan dampak yang optimal terhadap kinerja program KIA. Di antara komponen building blocks, sumber daya manusia merupakan variabel yang paling berperan dalam menunjang kinerja program KIA di puskesmas.

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Strengthened Maternal and Child Health (MCH) Information systems in Primary Health Care (PHC) was essential in assuring data quality to provide high-quality information for planning and decision-making in MCH issues. Implementation of intervention would be more focused and specific if we could identify the determinant and potential factors that played an important role in achieving better MCH performance.

This study aimed to examine the role of information quality and utilization in supported MCH program performance in PHC. This was a cross-sectional research with secondary data derived from health facility research conducted by Health Research and Development Board, Ministry of Health. As much as 6302 PHC were analyzed by structural Equation Modelling (SEM).

The study revealed that information utilization did not significant in influenced MCH program performance but information quality did. Information utilization was still low because of the low capability of the information system, lack of policy support, operational procedures not completely available and limited human expertise. This situation led to the timeliness of reports, inappropriateness information for decision making and the lack of data for decision-making cultures.

COBIT 5 assessment showed that MCH information system capability present at level 1 (performed process/ad hoc). The information system already existed but not well organized thus it couldn?t generate high-quality information and low in usage. Among other building bloks, human resources had the strongest correlation with MCH program performance."