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"Directorate General of Tax as a public organization has to implement tax administration reform in order to improve the service quality to taxpayer. For that purpose, Foreign Investment For Tax Office has applied Modern Tax Administration System since the year 2004. This research is meant to know how significant is the influence of Moern Tax Administration System at Foreign Investment Four Tax Office to service quality. Modern Tax Administration System is an implementation of the tax adminsitrative reform that is defined as the deliberate use of authority and influence to apply new measures to an administrative system so as to change its structure procedure, strategy, and culture to improve public sector performance. Meanwhile, service quality id defined as a stake holder value regarding the service dimension whch is perceived as positive value acquirement to the degree of satisfaction. It is measured by ten dimensions that is tangibel, reliable, responsiveness, competence, courtesy, credibility, security, acess, communication, and understanding the customers. This research is carried out by using an explanation method which explaining a causal relationship between independent variables and a dependet variable. It uses a quantitative approach. Data is collected with survey by giving questionnaires to all officer of Foreign Investment Four Tax Office. Then the data is analysed with correlation and regression. The result of this analysis indicate that there is a positive strong relationship between Modem Tax Administration System together which consist of organization chart modemization, organizational procedure modernization, organizational strategy modernization, and organizational culture modernization and service quality. All sub variables of the Modern Tax Adrninistration System have significant influences to service quality of Foreign Investment Four Tax Ofiice. The research proposes that Foreign Investment Four Tax Office should improve Modem Tax Administration System higher either organization chart, organizational procedure, organizational strategy, and organizational culture to support the service quality using approaches: making a job description more detail to prevent duplication, making an easier access of getting new regulations from the intemet or intranet, promoting knowledge and skill of the employees through in house training, out bond training, and improving moral and ethics of the employees through ?kultum" and Emotional Spiritual Quotient (ESQ) training."

"Sejak tanggal 1 September 2004 terjadi perubahan struktur organisasi KPP PMA Empat. Struktur organisasi baru disesuaikan dengan Sistem Administrasi Pajak Modern. Perubahan tersebut berpengaruh terhadap pola pelayanan kepada Wajib Pajak.Penulisan ini bertujuan untuk menjelaskan perubahan struktur (restrukturisasi) organisasi dan implementasi / penerapan dari SAPM Serta kendalanya. Perubahan pola pelayanan yang paling utama adalah dibentuknya jabatan Account Representative (AR) yang mempunyai tugas dan tanggung jawab yang besar dalam memberikan pelayanan kepada Wajib Pajak. Kemampuan AR dalam menjalankan tugas dan tanggungjawabnya dapat dijadikan tolok ukur apakah implementasi SAPM di KPP PMA Empat sudah berjalan dengan baik atau tidak.Hasil penelitian menunjukkan bahwa SAPM telah diterapkan di KPP PMA Empat walaupun dilakukan secara bertahap. Namun SAPM belum dapat diterapkan secara penuh di KPP PMA Empat. Hal itu terjadi karena faktor internal dan eksternal yang belum sepenuhnya berjalan sesuai harapan. Faktor internal misalnya, masih banyak kendala dalam pelaksanaan Sistem Informasi Direktorat Jenderal Pajak (SIDJP) yang berpengaruh terhadap kecepatan dan ketepatan AR dalam memberikan apa yang menjadi hak Wajib Pajak. Sedangkan kendala eksternal antara Iain adalah Wajib Pajak yang kurang responsif terhadap perubahan pola pelayanan ini.Berdasarkan hal-hal tersebut disarankan agar dilakukan penyempurnaan terhadap SAPM dan segera diterapkan di seluruh jajaran DJP sehingga dapat memenuhi apa yang menjadi harapan WP dan DJP yaitu terciptanya " GOOD AND CLEAN GOVERNANCE " dapat segera terwujud."

"Perjalanan pelaksanaan reformasi perpajakan di Indonesia tidak hanya terjadi pada tahun 1985 tetapi juga dilanjutkan dengan reformasi perpajakan dalam bidang organisasi Direktorat Jenderal Pajak. Pada dasarnya reformasi administrasi perpajakan yang dilakukan oleh Direktorat Jenderal Pajak pada tahun 1985, 1994, 1997 dan 2000 ternyata belum mengubah struktur organisasi yang lebih ramping tetapi hanya melakukan penambahan seksi dan sub seksi. Kelemahan administrasi perpajakan tersebut disebabkan oleh belum optimalnya upaya reformasi administrasi yang dilakukan khususnya berkaitan dengan reformasi struktur, prosedur, strategi dan budaya sehingga reformasi administrasi yang dilakukan selama ini masih terfokus pada reformasi administrasi dari aspek reorganisasi dengan memperbesar struktur organisasi, memperbanyak jumlah pegawai dan memperbesar jalur prosedur. Untuk menindaklanjuti hal tersebut di atas, pada awal tahun 2002 Direktorat Jenderal Pajak membentuk Kantor Wilayah dan Kantor Pelayanan Pajak (KPP) Wajib Pajak Besar (Large Taxpayer Office) yang merupakan prototype Kantor Wilayah dan KPP yang modern di masa mendatang. Hal ini menjadi pokok permasalahan dalam penelitian yang dilakukan oleh penulis.Tujuan penelitian ini yaitu menjelaskan dan menguraikan peran sistem administrasi perpajakan modern pada Kantor Pelayanan Pajak Wajib Pajak Besar Satu dalam upaya meningkatkan kepatuhan Wajib Pajak. Metodologi penelitian yang digunakan dalam penulisan tesis ini adalah metode deskriptif analisis, dengan teknik pengumpulan data berupa studi kepustakaan dan studi lapangan. Analisis yang dilakukan bersifat analisis kualitatif dan kuantitatif. Dari analisis diketahui pada tahun 2004 telah ditetapkan 9 (sembilan) Wajib Pajak patuh yang berhak memperoleh pengembalian pajak melalui penerbitan Surat Keputusan Pengembalian Pendahuluan Kelebihan Pajak. SPPP Selesai yang telah dilaksanakan oleh KPP Wajib Pajak Besar Satu sebanyak 200 atau sebesar 61,7% dibandingkan dengan SPT yang masuk. Persentase SPPP yang terbit dengan SPPP yang selesai sebanyak 82,6% (200 berbanding 242). Hal ini cukup efektif mengingat penyelesaiannya sangat besar yaitu di atas 70%. Petugas Pemeriksa Pajak atau Fiscal dapat menyelesaikan maksimal 15 SPPP dalam satu tahunnya. Hal ini mengindikasikan bahwa setiap bulannya minimal setiap Petugas Pemeriksa Pajak dapat menyelesaikan 1 laporan hasil pemeriksaan pajak. Hasil tambahan penerimaan dari pemeriksaan terhadap kepatuhan Wajib Pajak KPP Wajib Pajak Besar Satu Tahun 2003 adalah sebesar 9,2% dibandingkan dengan total penerimaan pajak.Kesimpulan dari hasil penelitian ini adalah Pelaksanaan sistem administrasi perpajakan modern mempunyai keunggulan dan perbedaan yang sangat besar. Adanya pemisahan fungsi yang jelas antara fungsi pelayanan, pengawasan, pemeriksaan, keberatan dan pembinaan.Saran dalam penelitian ini adalah dengan adanya penyesuaian terhadap struktur dan fungsi organisasi pada KPP Wajib Pajak Besar Satu, peran sistem administrasi perpajakan modern perlu ditingkatkan lebih optimal tanpa melupakan aspek penegakan hukum disertai dengan peningkatan sumber daya pemeriksa baik dari segi kuantitas dan kualitas.

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Tax reform application period in Indonesia is not only held in 1985 but also continued by tax reform in organization section of tax directorate general. Basically, tax administration reform executed by Tax Directorate General in 1985, 1994, 1997 and 2000, in fact, it has not been changed to make simpler of organization structure but just adding sections and sub sections. Those tax administration weaknesses because of not optimizing effort of administration reform execution, especially relating to structure reform, procedure, strategy and culture, there for administration reform recently still focusing on administration reform from reorganization aspects and enlarging organization, structure, enlarging quantity of employees, and enlarging procedure line.

To follow the up at beginning of year 2002 tax directorate general formed district office tax service office (ISO) of large taxpayer office as prototype of modem district office and tax service office (TSO) in the future. It becomes a prime case in the research, which is being done by the author. The aim of research is explaining and analyzing the role of modern tax administration system at large taxpayer office one in the way of improving taxpayer compliance.

Research methodology used in writing the thesis is analysis descriptive method, by data collecting technique through bibliography study and field study. Analysis characteristics are qualitative and quantitative analysis.

From the analysis is known that in 2004, the LTD One has determined 9 golden Taxpayers who are given an exclusive right to claim tax refund without prior audit by the issuance of Decision Letter on Prepayment of Refund. Completed SPPP, which has done by large taxpayer office one, is 2000 or equal to 61,7% compared with in coming SPT. SPPP percentage issued with SPPP completed is 82,6% (200 compared with 242). It is quite effective reminding that is a very big finalization to reach above 70% tax audit officer or Fiscal could finish maximum 15 SPPP in each year. It identifies that each month of each tax audit office could finish minimum I report of tax audit result. Revenue additional result from auditing to tax payer compliance at large taxpayer office one in 2003 is 9,2% compared with total of tax revenue.

The summary of research is about implementing modem tax administration system has very big superiorities and differences. There are very clear function separations among service function, controlling, auditing, complaining and developing.

Suggestion in the research one by adjusting to structure and organization function to tax service office of large tax payer office one, role of modem taxpayer administration system need to improve more optimum without eliminating law. Upholding aspects as long with audit human resources improvement, withes at quantity and quality side."

"If Indonesia would actually like to see state finance self-sufficient, domestic revenues must b e made the main sources. Hence, the role of taxes which form one of these sources must be enhanced. For this purpose, the Directorate General of Taxation must at all times make efforts to improve its role through such manners as higher levels of efficiency and effectiveness in tax administration.The subject of discussion in this thesis is whether tax administration at the Sawah Besar Tax Service Office which falls under the auspices of the Directorate has been carried out effectively and efficiently and which factors affect such effectiveness and efficiency. The purpose of this thesis is to analyze the effectiveness and efficiency of tax administration at the office above and identify which factors affect them and give recommendations for improvement.This thesis employs theories which relate to tax systems, tax policies, tax laws, tax administration and its performance measurements from the perspectives of effectiveness and efficiency with respect to activities which are conducted under an organizational system.The author has employed a descriptive and analytical method whereby data has been gathered through both desk research as well as field research for which interviews have been conducted with the parties involved.From discussions, a conclusion has been made that in general tax administration at the Sawah Besar Tax Service Office has been performed in a fairly effective and efficient manner, notwithstanding the fact that several elements of tax administration have been found not to be implemented as such. Based upon the tax effort index, the office should be deemed to be inefficient in reaching its tax target revenues. Based upon the tax efficiency ratio, it has not effectively administered taxes in terms of taxpayer registration, processing of tax returns, payment supervision, delivery of letters of warnings, warrants, and letters of order for seizure, issuance of letters of objection, tax determination in comparison with applications for refund, issuance of tax inspection letters, in comparison with those proposed, issuance of tax inspection reports in comparison with the tax inspection letters issued, inspection results in comparison with the tax inspection letters issued and the time period for the conduct of inspections.With respect to the matters above, the author recommends the following improvements: delivery of letters of warnings in accordance with the applicable regulations, timely processing of tax returns, increased activity to collect back payments, issuance of letters of warnings of delay in the delivery of tax returns, immediate issuance of warrants, letters of order for seizure following letters of warnings which have been due but unpaid for, enhanced quality of inspections and the relevant supervisory activities."

"Direktorat Jenderal Pajak (DJP) sebagai salah satu institusi pemerintah di bawah Departemen Keuangan yang mengemban tugas untuk mengamankan penerimaan pajak (negara) dituntut untuk selalu dapat memenuhi pencapaian target penerimaan pajak yang senantiasa meningkat dari tahun ke tahun di tengah tantangan perubahan yang terjadi dalam kehidupan sosial maupun ekonomi di masyarakat. Adanya good governance dan manajemen organisasi yang sehat merupakan prasyarat untuk dapat mencapai keberhasilan dalam melaksanakan tugas DJP secara berkelanjutan, termasuk di dalamnya adalah usaha untuk menjamin proses organisasi yang lebih etis dan transparan.Untuk itu, dalam rangka meningkatkan citra, kerja dan kinerja Direktorat Jenderal Pajak (DJP) menuju ke arah profesionalisme dan menunjang terciptanya Pemerintahan yang baik (good governance), DJP telah melakukan upaya penyatuan arah dan pandangan bagi segenap jajaran DJP yang dapat dipergunakan sebagai pedoman atau acuan dalam melaksanakan tugas baik manajerial maupun operasional. Pedoman tersebut berlaku di seluruh bidang tugas di seluruh unit organisasi DJP secara terpadu yang dinyatakan dalam visi, misi, strategi dan nilai acuan Direktorat Jenderal Pajak yang menjadi pedoman engenai arah yang dituju, beban tanggung jawab, strategi pencapaiannya serta nilai-nilai sikap dan perilaku aparat.Berdasarkan uraian di atas, maka terdapat penyesuaian terhadap sistem dan pelayanan yang baru pada Kanwil DJP Jakarta Khusus dengan menerapkan sistem administarsi perpajakan modern maka sejauh mana pengaruh antara sistem administrasi perpajakan modern terhadap kinerja Direktorat Jenderal Pajak yang dapat mendorong peningkatan kemandirian dan penerimaan pajak. Tujuan penelitian ini untuk menjelaskan dan menguraikan sistem pemungutan pajak dengan menggunakan sistem administrasi perpajakan modern yang profesional dan mengatahui sejauh mana pengaruh antara Sistem Administrasi Perpajakan Modern dengan Kinerja DJP. Sedangkan metode penelitian yang digunakan dalam penulisan tesis ini adalah metode analisis regresi linier, dengan teknik pengumpuian data berupa studi kepustakaan dan studi lapangan. Analisis yang dilakukan bersifat analisis kuantitatif. Dari analisis diketahui terdapat hubungan antara Sistem Administrasi Perpajakan Modern dengan Kinerja Kanwil DJP Jakarta Khusus yaitu sebesar 0,771. Sedangkan besar pengaruh dari Sistem Administrasi Perpajakan Modern terhadap Kinerja Kanwil DJP Jakarta Khusus adalah sebesar 0,595 atau 59,5%. Hal ini menunjukkan bahwa penerapan Sistem Administrasi Perpajakan Modern dapat memberikan kontribusi sebesar 59,5% terhadap Kinerja Kanwil DJP Jakarta Khusus sedangkan sisanya sebesar 30,5% merupakan pengaruh dari faktor lain. Nilai koefisien regresi sebesar 0,716 memberikan arti bahwa penerapan Sistem Administrasi Perpajakan Modern mempunyai pengaruh positif terhadap Kinerja Kanwil DJP Jakarta Khusus. Kesimpulan dari hasil penelitian ini adalah Sistem Administrasi Perpajakan Modern mempunyai hubungan dengan Kinerja Kanwil Direktorat Jenderal Pajak Jakarta Khusus yaitu sebesar 0,771. Hal ini menunjukkan bahwa terdapat hubungan yang cukup kuat antara Sistem Administrasi Perpajakan Modern dengan Kinerja Kanwil DJP Jakarta Khusus.Rekomendasi dalam penelitian ini adalah Kantor Wilayah Direktorat Jenderal Pajak Jakarta Khusus hendaknya melakukan evaluasi terhadap sistem tersebut secara terus menerus sehingga dapat memberikan kontribusi yang lebih besar dalam peningkatan kinerja DJP.

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Directorate General of Tax (DGT) as one of Government institution under Finance Department which has a mandatory task in securing Tax Revenue that generally increases from year to year at the condition of changes challenging that happened at social life or economic in public. Existing good governance and healthy organization management is a pre-condition to reach success in running task of Directorate General of Tax (DGT) continuously, including the effort to guarantee more ethic and transparency of organization process.

For the purpose, in the way of raising image, working and suspecting create good governance, DGT has done the effort of way unity and view to DGT staff which can be used as guidance in running the task either management operational at all types of task in all unit of DGT organization in integrity as mentioned at vision, mission, strategy and value of tax General Directorate as a guidance about way of destination, portion of responsibility, achieving strategy and value of attitude and aptitude of staff.

Based on the above description, there will be adjustment to system and new service at DGT District Office Specific Jakarta by applying modern an administration system, therefore, how far is the influence between modern an administration system to work-perform Directorate General of Tax which is above support raising of independence and tax revenue.

The aim of this research is to explain and analyze tax-connecting system by using modern tax administration system professionally and knowing how far is the influence between modern tax systems to work-perform of DGT. While research method used in writing this thesis is linear regression analysis method, through data collecting technique of bibliography study and field study. And analysis character is quantitative analysis.

From the analysis, it is known that there is correlation of Modern Tax Administration System with work-perform of DGT District Office Specific Jakarta of 0.771. While influence value from Modern Tax Administration System to work-perform of DGT district Office is 0.595 or 59.5%. In this case shows that Modern Tax Administration system application could give contribution of 59.5% to work-perform of DGT District Office while the rest of 30.5% is the influence of other factor. Regression Coefficient value is 0.716 shows that Modern Tax Administration System has positive influence to work-perform of DGT District Office specific Jakarta. The summary of this research is that Modern Tax Administration System has correlation with work-perform of DGT District Office of 0.771 shows that here is a quite strong correlation of Modern Tax Administration System with work-perform of DGT District Office Specific Jakarta.

Recommendation in this research is DGT District Office Specific Jakarta should do the evaluation to the system continuously to be able giving more bigger contribution in increasing work-perform of OCT."

"ABSTRAKKegiatan ekonomi dunia di era globalisasi saat ini membawa dampak pada transaksi lintas negara atas sumber daya serta modal baik melalui partisipasi langsung maupun tidak langsung. Dari transaksi-transaksi kegiatan usaha antar negara tersebut berpotensi menimbulkan Bentuk Usaha Tetap.Bentuk usaha tetap (BUT) merupakan suatu bentuk usaha yang digunakan oleh wajib pajak luar negeri untuk mewakili kegiatan atau kepentingannya di suatu negara (sumber) Konsep BUT dalam model persetujuan penghindaran pajak berganda (P3B) dimaksudkan untuk menenlukan hak pemajakan negara sumber agar dapat mengenakan pajak atas laba usaha yang diterima atau diperoleh oleh subjek pajak dari negara lainnya.Permasalahan dalam menentukan keberadaan suatu BUT atau dapat disebut dengan identifikasi BUT menjadi hal yang sangat penting terutama bagi negara sumber, karena dapat mencegah hilangnya potensi penerimaan pajak yang ditimbulkan dari transaksi kegiatan usaha intemasional.Kendala-kendala yang dihadapi dalam melakukan identifikasi BUT adalah terbalasnya data dan infomasi yang dimiliki Direktorat Jenderal Pajak (DIP) dan kurangnya kerjasama antar instansi, sehingga link data dan informasi dari instansi lain ke DIP belum terwujud. Selain itu pemahaman tentang perpajakan internasional terutarna mengenai BUT dan Tax Treaty dari para pegawai pajak maupun pihak wajib pajak juga menjadi kendala tersendiri.Pada sistem administrasi perpajakan modem (SAPM), terdapat Account Representative (AR) dibawah koordinasi Kepala Seksi Pengawasan dan Konsultasi. Keberadaan AR akan mempermudah komunikasi antara pihak kantor pajak dengan wajib pajak. AR bertanggung jawab dan berwenang memberikan pelayanan secara langsung, edukasi, asistensi, mendorong dan mengawasi pemenuhan hak dan kewajiban wajib pajak. Dalam menjalankan fungsi pengawasan, AR harus dapat melakukan analisa data dan informasi wajib pajak baik dari segi jenis usahanya (nature of business) maupun penerapan suatu peraturan perpajakan kaitannya dengan identifikasi BUT.Terciptanya suatu kerjasama antar instansi seperi Imigrasi, BKPM dan juga Departemen Luar Negeri yang dapat memberikan dukungan data dan informasi yang selalu up to date dan dapat diakses langsung oleh DIP akan sangat mendukung pelaksanaan identifikasi BUT atas transaksi internasional. Disamping itu, peningkatan kemampuan analisa kegiatan usaha wajib pajak dan peningkatan pemahaman perpajakan internasional dari parat pajak periu ditingkatkan dengan melakukan pendidikan dan pelatihan yang rutin dan berkesinambungan.Jadi bersinerginya antara data dan infomaasi yang lengkap atas transaksi intemasional dengan kemampuan analisa serta pamahaman mengenai BUT yang dikemas dalam SAPM akan sangat mendukung identifikasi BUT secara cepat yang pada akhirnya dapat mencegah hilangnya potensi penerimaan pajak dari transaksi internasional.

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ABSTRACTThe global economic transactions has been leading to the exchange of goods and services and movements of capital, technology and person. Those international transactions may cause the existence of a permanent establishment of an enterprise of one country in another country.The permanent establishment generally is a place of business through which an enterprise of one country carries on its business in another country. The main concept of a permanent establishment is to determine the right of a source country to tax the proiits of an enterprise ofthe other country.The identification of a permanent establishment plays an important role in a source country since the source country shall only tax the profits of an enterprise if it derives from a permanent establishment. Otherwise, the potential tax revenue fiom the international transactions may be lost.There are several obstacles in determination of a permanent establishment, namely a lack of data and information and a lack of coordination between department especially data link from the Directorate General of Taxes to and from other department, and also the limitation of the taxpayer?s and tax official?s knowledge of international taxation.In a Modem Tax Administration System (SAPM) there is an Account Representative (AR) who is responsible and authorized to provide services, consultation, assistance for taxpayer and to supervise a taxpayer in term of taxpayer's right and obligation, The existence of AR hopefully may make the taxpayer easy to communicate to the tax oflice since the function of AR is a liaison officer of taxpayer in the tax office.In their function as a supervisory, an AR is required to have better knowledge of nature of business of taxpayer, and to analyze the consequence of taxation of every single transaction the taxpayer made. Finally AR could identify the existence of permanent establishment from the taxpayer?s transaction.It is suggested to create the coordination between government agencies such as Immigration, Investment Coordinate Board and Foreign Affair Ministry to support data and information which will be very useful in identifying the existence of permanent establishment. Such exchange of infomation should always be update and the DGT should have the direct access to the information. Moreover, the capability of AR in international taxation and analyses of tax payer?s nature of business should be increased by providing them regular and continue training.In conclusion, the synergy between the availability data and information of international transaction and the ability of tax officer to analyze the taxation of international transaction in Modern Tax Administration System may support the accurate determination of a permanent establishment, and finally may prevent the lost of tax revenue from international transaction."

"This writing is aimed to describe how is the role of Account Representative (AR) in increasing tax servicing and the Taxpayer compliance after the implementation of Modem Taxation Administration System (SAPM). In this research is explained background/basic thinking of SAPM implementation at Foreign Investment Tax Office Four, for realizing the highest level of voluntary compliance, the conviction level against high taxation administration and high productivity of taxation agency. The implementation of Modem Taxation Administration System was started with the change of organization structure and taxation information system technology. Organization structure was designed based on the functions of covering servicing, inspection, supervision, collecting, objection functions, based on tax type as determined before. The most prominent change element is the establishment of Account Representative position (AR) who is responsible for servicing and supervising Taxpayer compliance. AR becomes connector between tax office and Taxpayer who is responsible for submitting taxation information effectively and professionally.

In this thesis writing is used descriptive method with qualitative and quantitative approaches, a method to uncover conditions and factual problem happened in this time. Based on said method, the research in this writing would be focused to analyze the role of AR in increasing servicing and Taxpayer compliance at Foreign Investment Tax Office Four after SAPM implementation.

The research result indicated that the role of AR in SAPM implementation at Foreign Investment Tax Office Four is very dominant and influence servicing to Taxpayer. With the existence of AR as Liaison Officer between Tax Office and Taxpayer in creating servicing and inspection functions against tax compliance becoming more effective. Even though there is some settlement of Taxpayer application out of time, but based on research, the said delay is largely caused by the lack of Taxpayer understanding level concerning the order, procedure and formal completeness which should be provided when requesting application to Foreign Investment Tax Office Four.

The role of AR in increasing Taxpayer compliance in submitting annual SPT 2004 with SPT electronic application is not optimal yet. Based on this research, many obstacles were faced by AR in executing socialization and e-SPT training against Taxpayer causing the level of Taxpayer to use e-SPT application is still low.

In order that SAPM can be done optimally for increasing tax servicing and Taxpayer compliance in submitting annual SPT at Foreign Investment Tax Office Four, can be done various efforts, with increasing the role of Account Representative (AR) in inspecting and giving taxation information to Taxpayer, maximizing the application of Sl-DJP with conducting the completing of the available system in this time, as well reconstruction and increase Human Resources quality in Foreign Investment Tax Office Four followed by the increase of moral quality in the event of developing awareness for increasing servicing to Taxpayer. With awarding good servicing to Taxpayer is expected can increase also the voluntary Taxpayer compliance, so that Foreign Investment Tax Office Four can maximize duties in the event of state income from tax sector."

"Laporan aktivitas magang ini mengevaluasi proses pelaporan SPT Masa yang dilakukan oleh PT MIN yang aktivitas utamanya adalah di bidang penyedia jasa menara telekomunikasi. Pelaporan SPT Masa PPh Pasal 4 ayat 2, 23, dan 26 yang dilakukan adalah periode Agustus 2021. Pembahasan utama dari laporan ini adalah tentang kepatuhan pelaporan yang dilakukan oleh PT MIN sesuai dengan peraturan perpajakan yang berlaku. Pada proses pelaporan SPT Masa Agustus 2021, tidak ditemukan pelanggaran yang berkaitan dengan SPT Masa Agustus 2021. Secara keseluruhan, prosedur pelaporan PT MIN sudah sesuai dengan peraturan perpajakan yang berlaku.

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This internship report discusses the evaluation of Periodic Tax Return (SPT Masa) reporting procedures as observed in PT MIN, which main operating activity is in the provision of telecommunication towers. The reporting of Periodic Tax Return (Income Tax Law Article 4 Paragraph 2, 23, and 26) observed is within the reporting period of August 2021. The main discussion of this report is the reporting compliance of PT MIN as required by the effective tax regulations. During the observed reporting period, it has been noted that there is no observable non-compliance of Periodic Tax Return reporting procedures as practiced by PT MIN. Overall, the reporting procedure of PT MIN is sufficiently complied to effective tax regulations."

"Laporan Magang ini berfokus terhadap kasus sengketa pajak yang ditampilkan di judul laporan yang dihadapi PT.ABC mengenai koreksi DJP Direktorat Jenderal Pajak terhadap jumlah pajak masukan yang diperhitungkan oleh PT.ABC di tahun 2013. Kasus ini telah dibawa ke Pengadilan Pajak dan hingga sekarang, belum mendapatkan hasil keputusan atau resolusi. Tujuan utama dari laporan ini adalah untuk menganalisa alasan-alasan dibelakang koreksi penghitungan pajak masukan oleh DJP dan mengusulkan sejumlah rekomendasi-rekomendasi untuk penyelesaiannnya.

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This Internship Report centers on the titular tax dispute case faced by PT. ABC concerning the DGT rsquo s Directorate General of Taxation correction of the amount of Input VAT it recorded in Year 2013. The case has been brought to the Tax Court and as of now, no resolutions have been achieved. The prime objective of this report will be to analyze the reason s behind the corrections and suggest an appropriate recommendation for how the case should be resolved."

"Bagi Wajib Pajak Luar Negeri WPLN yang mendapatkan Subjek Pajak Dalam Negeri pada tahun berjalan, maka akan diberlakukan perhitungan penyetahunan untuk penghasilan netonya. Bermula dari hal tersebut, laporan magang ini melakukan perhitungan kembali antara perhitungan disetahunkan dan tidak disetahunkan. Penulis menemukan bahwa perhitungan disetahunkan memiliki Pajak Penghasilan Pasal 21 Terutang lebih besar, sehingga terdapat selisih Pajak Penghasilan Pasal 21 Terutang yang cukup signifikan atas pemberlakuan kedua perhitungan tersebut. Atas hal tersebut, WPLN yang bersangkutan lebih dirugikan karena diharuskan membayar pajak penghasilan yang lebih besar.

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For Overseas Tax Payer WPLN who get the subject of Domestic Tax in the current year, it will apply the calculation of annualized income for net income. Based on that regulation, this internship report recalculated between the annualized and non annualized calculations. The authors find that the annualized calculation has Article 21 Payable Tax greater than non annualized calculation. Above all, the concerned WPLN is more aggrieved because it is required to pay higher income tax."