Keberagaman dalam pengelolaan Sumber Daya Manusia menjadi tantangan dalam suatu perusahaan. Berkembangnya teknologi, globalisasi, dan migrasi mendorong percepatan keberagaman tenaga kerja, khususnya masyarakat kota. Keunggulan kompetitif perusahaan menjadi target dari setiap perusahaan dalam menjalankan operasionalnya, salah satu faktor penting pendorong keunggulan tersebut adalah pengelolaan Sumber Daya Manusia yang mengarah kepada employee engagement karyawan. Diversity management menjadi salah satu aspek yang dibutuhkan dalam meningkatkan employee engagement pada karyawan. Penelitian ini bertujuan untuk menganalisis pengaruh dari diversity management terhadap employee engagement karyawan dengan organizational trust sebagai variabel mediasi. Penelitian ini menggunakan pendekatan penelitian kuantitatif dengan teknik penarikan data purposive sampling yang dilakukan melalui survei terhadap 105 karyawan di PT Bank Negara Indonesia (Persero) Tbk. Data yang dikumpulkan kemudian diolah menggunakan metode Structural Equation Modelling - Partial Least Square (SEM-PLS) menggunakan tools SmartPLS 4. Hasil dari penelitian menunjukkan bahwa diversity management berpengaruh positif terhadap employee engagement, baik secara langsung maupun melalui peran organizational trust sebagai mediasi. Selain itu, organizational trust juga berpengaruh positif terhadap employee engagement karyawan.

Diversity in Human Resource management is a challenge in a company. The development of technology, globalization, and migration encourage the acceleration of workforce diversity, especially in urban communities. The company's competitive advantage is the target of every company in carrying out its operations, one of the important factors driving this advantage is the management of Human Resources which leads to employee engagement. Diversity management is one of the aspects needed to increase employee engagement in employees. This study aims to analyze the effect of diversity management on employee engagement with organizational trust as a mediating variable. This study uses a quantitative research approach with purposive sampling data collection techniques conducted through a survey of 105 employees at PT Bank Negara Indonesia (Persero) Tbk. The data collected was then processed using the Structural Equation Modeling - Partial Least Square (SEM-PLS) method using SmartPLS 4 tools. The results of the study indicate that diversity management has a positive effect on employee engagement, both directly and through the role of organizational trust as mediation. In addition, organizational trust also has a positive effect on employee engagement.