Coaching skills are becoming critical management competencies as organizations prepare a new generation of leaders, using fewer financial, human, and training resources. This book is suitable for those who want to initiate a formal coaching process with their employees.Contents :- A note from our sponsor - Executive summary - Introduction - Section I where we’ve been - Section II finding technology’s place - Section III the future of learning - Section IV future possibilities - Conclusion and policy recommendations - References - About the Authors and contributors - About the contributing organizations - Appendix: Web 3.0 and the future of learning overview